Cobblestone Auto Spa

This is the worst Cobblestone in the valley! This is the second time in a month that they had to put my car through the wash twice! It was so dirty when it came out. Half the equipment never came on, no rinse and no drying time!!! I have a fast pass and get my car washed a lot! And when I went to the cashier to get my claim ticket they tried to charge me for the wash! Avoid this one!!!

Let’s be honest. Anyone in cave creek know this is our only option for local car washes but they are the absolute worst car wash possible. They never have and never will completely clean your car no matter how much you pay. Also their car wash tunnel has been known to scratch bigger trucks. Overall avoid this place at all
Costs

When will these guys learn that packing tape residue does not wash off the rear window! Poor service and getting worse!

We just moved in close to Cobblestone so I was hopeful we would have a good experience. The online reviews caused a little concern, but I decided to give them a shot.
I brought both of our cars through for n automated car wash last week. Overall they turned out great. It was frustrating that the guys pulled the antennas and taped the wipers headed in, but didn’t have anyone to put it all back on the other side. The was also did a fairly mediocre job on the back of my explorer, but the flat vertical tailgate has always been a challenge for non-​hand washes.
I brought the Explorer back for a standard oil a week later and had a wonderful experience. Dave is the lube shop didn’t give any upsell pressure and helped me get in and out quickly. The cashiers were pleasant, the store was nice and clean and the outdoor waiting space was comfortable.
I will certainly be a regular here.

This was the worst car wash I have paid for. I paid $ 20 and the inside looked as bad as when I got there. I could have gone through an automatic car wash and had as good of a job without paying for people to go inside my car to do virtually nothing. Really really disappointed. I would never go back. I would rather light up $ 20 and whatch it burn.

Just had my last car wash here. I got the $ 19.95 Car wash and asked how much to clean the floor mats. I was told $ 5 per mat, $ 20 for the 4. I said you used to charge $ 4 for all of them and guy told me no more the price went up. He then walked away. When I was paying the cashier I asked her and she said it was $ 15 for 4 mats. What a rip off. $ 20 to get the car washed and another$ 20 for mats? Not worth it. Way over priced.

Always disappointed after leaving this place!
A 30.00 car wasn’t any better then the 8.00 wash. Also noticed accessories on my Mercedes were missing after being there.

By far the WORST car wash experience I’ve ever had. I used to come here when it was Happy Harry’s and this is definitely NOT the same. I have a black vehicle with 5k miles and I know my car. I have had my car washed here 3 times and have cancelled my monthly service. I have found numerous imperfections caused by bad washers, greasy/​scratchy drying rags, and staff. The lack of attention to detail is amazing. Every crack has left over residue, soap and dirt. Swirl marks in the paint. Scratches. DO NOT USE if you value your vehicles appearance.

Paid $ 21 for a hand wash and was completely disappointed. The left my windshield wipers on when I got in the truck. I had to have them touch up the car 3x where they never dried it. They cleaned only one side of the custom rims. All they cared about was taking my credit card and cleaning a very expensive new truck as fast as possible. I believe a $ 21 car wash deserves better than the level of service I received. Sham on Cobblestone.

Ryan,
I’m sorry that you feel the need to discredit the customer instead of choosing to do what is right which is to properly train your employees to be honest, ethical, and to not jump in front of a customer when she is trying to pay for her car wash.
With your attitude, sexism, and lack of professionalism I am not at all surprise by the 2-​star rating that this business has.

The car is always spotless when we Leave this car wash

I’m not too impressed on the interior wash part of the car wash. I got the $ 25 one and I felt that it wasn’t worth that… The guy told me to leave any trash on the floor and they’ll take care of it but it just looked like they picked up the few papers, vacuumed, and put them back. It just looked like they were in a hurry so they didn’t dust everything. & I was inside with the baby waiting for almost an hour and they didn’t even tell me my car had been done for awhile! So yea, I guess I should have read the reviews first and then I could have saved the time and money

Great place to take your car for an oil change
Ask for Steve, he’ll take care of you
Always friendly, quality service. .highly recommend!

I’m impressed. Steve and Collin took wonderful care of my wife and her Yukon. They were honest and up front with her and never tried to sell her unnecessary stuff. She was so happy with the service, and so was I.

Just moved to the area from the east coast. This is the closest car wash to me so I tried it out of convenience. Been thru 3 times now and I’m impressed. I have only used the quicky service (wash only), so that’s all I’m commenting on. Each time they come out and remove my antenna and secure my rear wiper blade. They even give u a damp cloth for your dash and an air freshener! My truck sparkles on the other end! Best $ 10 I’ve ever spent! And if you go after 6pm it’s only like $ 8!

Guys handle my car 4 times or more a week and they always do a great job. Thank you guys

When my daughter brought my truck home I asked why the interior was skipped. She told me that she in fact did have the Attendant redo a few spots. He stated, «it was really dirty»! DUH. I’m not sure how this place got even one star. If I could rate less than 1 star, I would.

So I decided to give the new cobblestone car wash a try now that it isn’t Happy Harry’s anymore. I paid 60 dollars for what I was told would clean the outside of my car and inside plus cup holders. Ended up getting a horrible outside wash and an even worse inside wash. After the third time sending it back and 2.5 hours later they still didn’t even clean the cup holders!!! The only positive thing about the experience was the manager was very nice and gave us a free car wash for the future. I may use the free car wash but will never pay for anything there again!

I miss Happy Harry’s! This place is now more like a car sales lot then a friendly car wash. They try to up sell everything, very annoying. Aside from that, the quality is horrible. I paid for a detailed exterior and interior wash, when they were done there was still dirt in the cracks of the seats and they didn’t vacuum under my sunglasses case. They were so lazy they just sprayed the case, never lifted it up or moved it. I’d expect that for $ 5 but not for $ 30.
Won’t be going back, which is sad because I used to go to Harry’s all the time. Sigh.

Wow I never know a place could be so terrible. I have given it several tries since I moved to cave creek and today was the last straw.
Overall I really hate the gimmicky tactics cobblestone uses when you pull up to get a car wash, but hey I’m in sales too so I cut slack for that.
But when you jump me at the pump and scare the hell out my wife? I realize this is cave creek but that’s a strong arm robbery tactic in other parts of the country, dip shits. And yes it’s happened to me for real. DO NOT EVER SNEAK UP ON SOMEONE at the pump. They might think you are taking their purse.
Furthermore, you really need to actually clean cars and interiors to call yourselves a car wash. See other reviews so I don’t have to waste more digits on this fine day. AND PUT THE FLOOR MATS BACK ON THE HOOKS!!! You removed them, right? Put them back!
Gotta find a new place for car wash. Can’t go to airport cobblestone cuz they stole my change last time. Yeah, ‘zactly.
Sadly, I know management will not see this. It’s pretty obvious you don’t care when your overall Unilocal rating is one star. Epic fail.