I’ll agree with the other reviews that this place is clean and the staff is friendly. What I disagree with is the policies. I rented a unit from Uncle Bobs’s to store my 911 for a few months while some renovations were completed on my garage. When I canceled the lease on January 4th, I was told I would not receive a refund for the remaining days in January. When I asked to speak with the manager, I was told he was«traveling» for business and did not want his contact information shared. So now I’m out almost an entire months rent. Seems like an unfair business practice if you ask me. I get that I didn’t get my notice in before the 1st, but you mean to tell me you can’t prorate it? This will be the last time I use Uncle Bobs.
Jessica C.
Rating des Ortes: 5 Middletown, OH
Went in Fri for the first time in months and found there was a new manager. He was polite and helpful. He answered all my questions. The grounds were very clean. Thanks for the great service Marco!
Skye H.
Rating des Ortes: 5 Los Angeles, CA
A tad bit pricey but the cleanliness, excellent customer service and free amenities, make up for it.
Greg M.
Rating des Ortes: 4 Austin, TX
Petty happy with Uncle Bob’s so far. Not cheap, but clean, neat, and well controlled. I’m using auto-pay, so it’s no fuss. Very convenient location for us as well.
Gabriel G.
Rating des Ortes: 5 Cedar Park, TX
They do everything I expect well. Always send me a reminder every month so I can pay when due. Not incurr any penalty like the previous owner. Keep humidity low, my furniture stays in good shape over two years.
Dean G.
Rating des Ortes: 5 Cedar Park, TX
Before editing this post I had given a negative review due to some issues with new ownership. This issue has since been resolved and I can now say that Uncle Bob’s understands the importance of customer service and went out of their way to make a disgruntled customer a happy one. Good job!