The UPS Store

Apparently the bad service at this store finally caught up with them. I went by the store today and it was closed. Signs on the door say to go to the UPS Store at County LIne and Quebec in the Safeway Center. I’ve been there before and they are very good.
No loss here.

I came here to try to ship some software to one of our customers. Usually, customers download our software, but this particular customer wanted a CD as well, and gave us their UPS account number so we could send it to them.
The guy at this UPS Store told me that he wouldn’t take any shipments on a corporate account because he didn’t make enough money on them. He said that because he is a franchise, he can set his own rules in terms of what he will and won’t ship. He then went on to say that I couldn’t schedule a pickup with UPS either, and the only way to send anything on a corporate account was to take it to the facility at Centennial Airport.
Nevertheless, I went online to UPS, scheduled a pickup, and the driver took the corporate package without any problems. He confirmed that UPS Stores are supposed to take these packages as well, but the owner of this particular store regularly lies to customers or tries to trick them into buying unnecessary add-​ons (as referenced in the first review) if he feels he can’t make enough money off of them to make it worth his while.
The driver proceeded to recommend the UPS Store on County Line and Quebec instead, so I’ll probably try them next time.

Was told I can not send my own box wrapped very well in thick brown paper. There is a law that they can not ship this way anymore due to the paper ripping off and getting stuck in their conveyour belt system. I was never aware of this. I was going to have to buy their unmarked brown box for $ 2.00 (6“x6“x6″) and it would have cost me $ 22.00 total for ground shipping. 2 pounds at the very most to Nebraska, one state away. No thank you. That is highway robbery.
I went to the United States Post Office at University and Arapahoe and shipped my own box. I asked if there was a new law against shipping boxes wrapped in brown paper, because I’ve been doing this my entire life. They said absolutely not. $ 5.95 delivered.
Not taking advantage of me ever again UPS.