Mr Tire Auto Service Centers

These people are the absolute epitome of lying, scheming, thieving crooks. I was forced to deal with them for a couple of oil changes, because my car’s finance company parners with them. They require and provide a free inspection and oil change through them on an annual basis. Last year (after getting an oil change at Mr. Tire), I coincidentally had my car in the auto shop owned by my landlord for an estimate on tires. I had actually asked Mr. Tire for one when getting the oil change, and the guy said, «I don’t know. Tires are around 500 bucks». When getting four new tires from my landlord’s shop, he said I needed an oil change. I said I had just gotten one. He said that not only had one not been performed, but there was virtually no oil in the car at all. I was about to drive across country at the time (a trip he said the vehicle probably wouldn’t have made successfully). He called Mr. Tire and told them about it, after which the manager had another one performed for us and gave me a card for a free oil change in the future. Fast forward several months, and yesterday I decided to use that card, because I need an oil change, am tight on money, and am again about to make a long drive. First, after getting it done, they tried to convince me I needed hundreds of dollars worth of extra crap done (which I declined, of course). Then, as I’m leaving, I notice my ‘check engine’ light is on (and wasn’t before). I go back, they tinker around and get it off. After my last experience, the next place I went was back to my landlord’s shop to let him check it. And (you guessed it), the didn’t do it again! And most of the fluid levels were woefully low! My landlord said I was the second person THAT DAY that had come in their shop randomly having not had work done that they had paid for at Mr. Tire. He said it was epidemic with both locations in town. These people belong in jail, not in business. I wouldn’t have taken the time to be this thorough if I wasn’t sincere (and furious). Don’t risk it. If they can cheat you, they will. There are other options in town.

I’d have given them zero as well if I could. Bought 60,000 mile tires off of them and they lasted 25,000. They refused to honor the warranty even though we maintained them with proper rotation. They offered me a «great deal» on replacements. I took the quote to Scotts and they were able to give me better tires at a better price. Avoid Mr. Tire.

If I could give them «0» stars I would have.
Went in for an inspection and they tried to get us to spend well over $ 1500 for «repairs» (most of which are complete bull).
Took our vehicle to another shop and were told that Mr. Tire was trying to gouge us and that many of the items were acceptable or not even part of the inspection process.