Step By Step Pediatrics

Not only is this office clean and professional, but it’s the only doctors office I have been to where they get you in immediately and not have to wait forever to see the doctor. Also, love, love, LOVE Dr. Peterson. She is knowledgeable, supportive, kind and non-​judgmental. Highly recommend!

I love this office. Appointment setting is the easiest ever. And EVERYONE is very nice and they make you feel comfortable. They answered all my questions and were patient not like other offices were they want to rush thru and get out. I would recommend this office to everyone and anyone.

SO happy I switched pediatrician offices for my child. This place is amazing. I cant believe how much I put up with and for so long before I switched to Step By Step Pediatrics. Appointment setting is easy. The office staff is nice. The nurses are nice. The PAs are nice. The doctors are nice. Its very clean. I dont have a bad thing to say. I would recommend this pediatricians office to anyone. I’m very impressed.

We LOVE this place! Always friendly service. Appointment setting is also easy. The doctors assistants are just as knowledgeable as the doctors. The office is always clean and kept up to date. I’ve been taking my 13yr old to this office from the day she was born and the office staff is always helpful. (Was informed of her last wellness apt and they let me know insurance might not cover since it hadn’t been a full year) THATS SERVICE! The office is decorated in a sweet way making all who visit feel comfortable. I adore they way they have always spoken to my child, age appropriately. You can’t go wrong her with your children!

Update: Brought my daughter back for her 3 year check up! Setting an appointment is easy and the ladies in the office are extremely nice and helpful. There has never been a doubt in my mind about choosing Step by Step Pediatrics as my daughter’s primary care provider. All of the doctors and nurses are very informative and are there because they genuinely care about the children.

Dr. Tonya Horner is Awesome!!! Love this place and the ease of scheduling, getting records, billing and most of all the care received! Highly recommend Dr. Horner.

I’ve brought my six year old here since he was a newborn and now the baby comes here too. Dr Peterson is our favorite, but everyone is so nice and thorough and if either of my boys ever get sick, it seems like they can always fit us in within hours. If I could change anything, it would only be that they were back in Ahwatukee again.

After a not-​so-​recent move to this area, we finally transferred to this pediatrics office and I am completely impressed with the doctors, nurse practitioners, nurses, and staff. With two young children and the cold/​flu season here, we have been to plenty appointments in just the last few weeks and at every single appointment we were treated beautifully. The staff is caring and supportive and I always feel that we have a relationship based on mutual trust and respect. In several instances just this year, I was able to make same-​day appointments without any problems. I ordered a copy of our immunization record and it was available for pick up within an hour. The phone is answered immediately and the receptionist is knowledgeable, fast, and cordial. This practice shines! Kudos!

We have been very pleased with the care our children have received from all of the practitioners at Step By Step — MDs and NPs alike. Office visits are never rushed, and Dr Bishop and Dr. Peterson both take parents’ concerns and wishes seriously. Saturday hours during peak cold and flu season are a huge plus!
Dr. Peterson correctly identified a congenital heart valve defect in our 5 day old son… a condition missed prenatally, by hospital staff at delivery, and — according to the cardiologist — so subtle he doubted he would have caught it himself without the aid of advanced technology. Thanks to Dr. Peterson, we were able to get our baby immediate treatment for a condition that could have presented much later in life with serious consequences.
I recommend Step By Step to any brand new parents looking for a quality peds practice, or to families recently relocated to the area.

we received wonderful care from dr. courtney bishop from the day my son was born and all throughout his rehabilitative care after his heart and stomach surgery. she’s thorough and attentive and is very straight-​forward, which was great when we had so many things we were always worried about. i wish we could have continued our pediatric care with her for our son, but we’ve recently moved to california and had to say goodbye. we miss her and the staff dearly. the nurse practioners, office staff, and on-​call personnel are all wonderful people who take their jobs seriously and consider your child’s health to always be top priority.

I love this place. Dr. Petersen is wonderful with kids — she is gentle and sweet and has loads of wonderful parenting advice for such things as potty training and sleeping habits. Her Nurse Practitioner, Mrs. Ricketts is equally wonderful. At some offices, if you hear that your symptoms only qualify for a nurse visit, you wonder if you will get a thorough checkup. Mrs Ricketts is wonderful — she takes her time and has lots of great home remedies for simple ailments instead of over the counter medicine. The office is kept very clean, and the staff are extremely friendly. I am very happy we found this place.