The Art of Shaving

Robert is absolutely amazing! I had ordered some things online for my husband as a Christmas gift. I do not have a location where I live or anywhere close. I ordered the wrong items and tried multiple times to get ahold of customer service to fix the issue. No one would answer or call me back! It was extremely frustrating. I googled the closest Art of Shaving location just trying to find another 800 number to call. To my great luck Robert answered. He went above and beyond to help me. I was able to send the items and get what my husband wanted. THIS is exactly how you treat customers! I ended up spending more money and whenever I go to Chandler I will definitely shop here. Thank you so much to the amazing people there and to Robert.

Manny is awesome. A bit pricey but you get a excellent haircut/​trim.

If been a few times and have enjoyed a shave and haircut. The barber gives an excellent cut yet I have scheduled a few times and had them cancel on me. Today I get royally screwed. I leave for my honeymoon in 3 days and wanted to get cleaned up and feeling good before our trip. Well wouldn’t you know it. They called and canceled! Their barber apparently has great esp because he sees himself being sick not just today but the next few days as well, an apology would have been nice. But I guess it’s the 21^st century and they are too hipster and cool to give one for ruining my feel good moment before my trip. Maybe I can get the barber to play the lotto for me?

Walked in to art of shaving knowing little to nothing about shaving. I walked out feeling like an expert on the subject thanks to Michael Goss, he took the time to explain everything from brushes to razor pressure. He is very passionate and that encouraged me to share his passion. definitely coming back!

This is a review more about service than products. You can buy their products online at a discount so you might just want to do that.
I went in on a Saturday without an appointment and if the Barber had time I thought I would try a Royal Shave. I have seen some reviews and needed a shave an a haircut so I thought I would give it a try. If they had an opening sometime that day.
They didn’t even have a Barber. Even if it was his day off you think they would have someone who works Saturday.
So much for trying the Royal Shave.
But that wasn’t the worst of it. There was one guy on what is normally the busiest day in the mall. There were 3 or 4 people in there looking for advice. He did a pretty good job because when he got done with a guy not looking to buy but just looking he told me he would be with me shortly and took the next guy. While he was writing him up in comes another guy who walked into the Barber Room. I thought this guy was the barber and he was the one who told me it was his day off.
He then walked away and started doing something behind the counter. Not a can I make you an appointment. Do you have any questions, is there something else you needed. Did the other guy tell him I was waiting for some answers. Nope.
My wife had bought me a Travel Kit and when I was listening to the guy who just bought product he was getting the travel kit for free. Don’t know what he bought to get it but I’m willing to bet my wife could have probably bought something. I could have used for just a couple bucks more and got the freebie.
One other thing. This place is called the Art of Shaving. Neither of the two guys there were shaved. They were groomed, not shaved. They had well trimmed beards and Full. Handle Bar Mustaches. How do you call that shaving? Shaving involves risk. LOL there needs to be a place on your face where hair grows and it is scraped off with a very sharp blade. Maybe they shave, just not where anybody can see it.
The next time I need a haircut I might still give them a try. After all, the. Barber could do a great job and the Royal Shave might be worth it. But as far as product goes. Use the store to browse and then buy online.
For my review of the product and why. I’m interested in shaving at all check out my blog.
Buy the way. When I left I proceeded over to V’s Barbershop at Fulton Ranch. Lourdes gave me a haircut, shave and got my shoes shined all for $ 45 plus tip. I will review that next. But it will be 4 stars. Not perfect but it could be minus a few misunderstandings.

Amazing place. I learned a lot. Michael Goss is a true shaving expert. I plan to come back and purchase some shaving products.

I didn’t personally get my beard shaved… but I was with a friend who was buying a shaving kit and the customer service was so awesome I had to leave a Unilocal review! Unfortunately, I didn’t get the name of the guy that helped me, but I’m sure if he was that awesome then the rest of the staff can’t be half bad!
The products are superb (check out the razor demo!), and the location is nice since it’s inside the mall. Definitely recommend… great Christmas gift idea. :)

I went to the location in chandler today and got The works, best shave around. There’s something primal about this that every man with facial hair must experience. Emmanuel was my barber and I will surely be going back to him.

I walked by Art of Shaving at the chandler mall. There was a barber working so so stopped just to check prices. It was a bit on the high side, but the barber Emmanuel was amazing. He was so caring and fun. My haircut was the best and I will be back. He is had a very clean shop and offered so much that it was well worth the money. I will tell my friends.
The sales clerk was not as nice, so after 45 minutes of a pleasant experience, I had to pay thru this man, Mike, I think was so rude. My next visit which I will return for Emmanuel I will refuse to deal with the clerk.
I wish this barber would have his own store and there would be lines waiting for him.

This review is based on customer service of The Art of Shaving alone, as it was so atrocious that I couldn’t fathom standing in the shop another moment. Story goes as follows. I had tried calling to set up an appointment as a surprise for my husband, no answer, no worries, tried calling another time or two, same thing. Did my research online via the website instead of speaking with someone since I could not reach anyone (maybe that was my mistake) and decided that the traditional shave and head shave would be the perfect treatment for my hubby. Flash forward a bit, since we only live a mile away, I decided on taking our chances with walking in without an appointment. Luckily, they had one spot available left for the day and in just 15 minutes. The gentleman, I believe his name was Michael, behind the counter (if you could even call him that) immediately took the liberty of marking down the royal shave and haircut per his recommendation. My hubs really isn’t into the whole fancy-​ness behind the royal with the clay mask, extra oils so on and so forth. When we stated the traditional and head shave would be all that we required, he gave us a rather disgusted like we were «cheapskates» look and went on about how the royal was the way to go. I really dislike having unnecessary things pushed on me just for someone else to make a quick buck. But whatever, the barber is separate from the shop so I wanted to give it a fair chance. When our appointment came time we came back in and starting speaking with Emmanuel (the actual barber, who was EXTREMELY pleasant). When we told him what we wanted he was raring and ready to go, totally understood what we wanted and had no problems. Once my husband was in the chair having a good laugh with Emmanuel in came Michael to «verify» our services, he then told us what we wanted wasn’t a option and that it HAD to be a royal shave… Why have different options online and on the service menu if it really isn’t an option? Even when I asked why, he could not give me an answer and just kept stating that’s the way it was. So blown away and appalled we picked up our belongings and went on our way. The barber followed us out after a minute apologizing profusely since they were separately run businesses that he had no right to tell us what could/couldn’t be done. I feel bad not going back in after Emmanuel being so nice and saying he would take the best care of us but sometimes you need to stand your ground. If I was the barber I would be highly upset that I was cost a client over a $ 30 difference and would consider taking my business elsewhere, hopefully we will run into Emmanuel elsewhere in the future because he deserves the chance.

Goodbye Movembeard! Andre did a great job — and the shave /​haircut was a nice experience. The shave had many different steps, and most of the product used was pleasant. Due to the price, this is something I’ll likely only do once a year — but I’m sure that’s somewhat common. I wish that certain things would’ve been done ie: nose hair trim, eyebrow trim, ear hair trim — but I’m sure that some guys would rather handle that kind of thing on their own. All in all, it was a great experience and I will likely be back next year on December 1^st!