Sunset Crest Manor

My wife and I used the barn package for our wedding. The space and backdrop are beautiful, and the location is very easy to get to when inviting guests from the metro area (it’s near a confluence of many major highways and roads while still being nestled away from the noisiness and ugliness of traffic). When utilizing the patio and both floors of the barn, the space was more than enough for 130 guests.
Overall we and our guests had a great time and the process of booking, setting up, etc. was made relatively easy by the staff and processes they have setup.

OK, it’s a fantastic main building and very scenic outside, but… the hill to the parking is a killer. While the mansion is a «wow», our recent wedding there showed the layout of the rooms to hinder the flow of guests in their quest for food/​drink/​mingling. More open would be better. And more on the same level. Upstairs, downstairs, patio, pool… too many places for a large crowd. Now, the «barn»…it was ok, BUT they HAVE to change those stairs (dangerous) and, Ladies, be prepared to hold it because the ladiesroom in the basement is almost impossible to get to and so undersized as to be horrible for this class of venue. if you can get by these shortcomings, then this is the place for you. Really ideal for photos. Staff very helpful. Oh, and one more thing, please consider the level of difficulty your guest will be having getting out to the location. Not a simple drive and those roads at night are a challenge. Consider shuttles.

Sunset Crest Manor was a beautiful location for our June wedding. The rain prevailed for most of the day, so we rented a tent for the ceremony and dinner on the patio. Luckily, it stopped just in time to start taking photos, and it dried right up. The background is beautiful, with great attention to detail and very attentive staff. Everyone from the shuttle driver to the venue coordinator were very friendly and personable. It’s best to figure out all of the «add-​ons» beforehand. For example, getting photo access to the mansion and paying for the Bridal Suite greatly improved our wedding day. There are also add-​ons for things such as lights, chivari chairs, and others. We booked the venue over a year in advance, so it was nice to take advantage of a slight discount on peak season rates. We chose it for all of its features in the events barn, because it truly allowed us complete creative freedom. We didn’t have to pay a lot in rentals or decorations. Highly, highly recommend it because of its beauty and versatility!

Sunset Crest Manor is that terrible movie pleasantville. It looks ok on the outside, but the people are not what they say they are. Was a guest recently at my friends wedding and was treated with the utmost disrespect. The venue is often the highest expense at a wedding, so choose carefully.

Sunset Crest Manor is a magical place with beautiful grounds, an elegant mansion, and breathtaking views. It was the perfect setting to make our daughter’s quinceanera a royal experience. The staff was very helpful, cooperative, and attentive to all the details. They were just amazing. Joe Cusato, the manager, was always nice to work with and accommodated to our needs to ensure that our daughter’s special day was a success. Thank you all for everything. I would love to have another event with this venue in the future. All my guests won’t stop talking about the enjoyable atmosphere on my event day, thanks to Sunset Crest Manor.

Sunset Crest Manor is in a beautiful setting, with a beautiful replica barn that contains three floors and is decked out beautifully. The in-​house sound system sound great and the dance lights are already installed. Like most DJs who are creatures of habit, we were unsure of how it would all work. But after the bride and groom set a time to do a run-​through with the caterer, we were able to come by and test the sound system. They’ve thought of everything in the DJ booth and the controls are extremely easy.
The fear of most wedding DJs is they cannot talk to the guests, since the staircase to the booth was primarily blocked off by the gift table, we thought, «oh no». Until we realized the stairs to the loft were a perfect way for guests to make requests, without having a booth full of glasses (which guests tend to like to leave at the DJ table or booth!).
Since this space is on private property, you can understand why they have set times to stop in and the rules they do. Do you want someone stopping by your house unannounced?
Liz was fantastic. She recognized I knew the sound system, and showed me a couple of things. When something didn’t work, I was able to correct it and she was thankful. After our first impression of possibly being a little difficult to work with, I were absolutely blown away and would enjoy the opportunity to DJ here again.
If you’re planning a wedding, you have it all right in one place here.

This place is absolutely beautiful, the barn is a great place to have weddings. Most staff was friendly, except they were not as customer service oriented as you’d expect. Examples:
* they placed bread on table for 5 minutes then took it away before anyone had the chance to eat any.
* Towards the end of dinner the staff was really rushing us to move along. I turned away to talk to the mother of the bride for a few moments turned around, fork in hand, to look down and they had removed my plate while my back was turned. I had only eating a little more than ½ my steak
* There was one employee screaming at busses and vehicles that came close to driving on the grass. He actually stopped one buss to literally yell at the driver of the buss.

I had my wedding here and although the place is beautiful you will be stressed out the entire time you are trying to plan. The manager will barely (sometimes never) return your emails or calls until the week of the wedding.

My sister got married at Sunset Crest Manor on May 31^st and I had to write a review to ensure that no one else ever has to go through what we did with this venue. While the location is indeed very beautiful, the rudeness and unprofessionalism of the staff make the venue JUST NOT WORTH IT.
The general attitude of the place is that you should feel PRIVILEGED that you have the HONOR of booking their venue. It is great to see owners take great pride in their venues – however, Sunset Crest Manor goes to the extreme with pages and pages of rules and regulations to help them maintain the look they want for the place. (Ex. No parking the car in front of the house to drop off items, suitcases and carts cannot be rolled on the wooden floor, no stiletto heels… just to name a few). I would not have a problem with these rules if they had actually created a structure and support to help guests with these rules. Instead, you have people giving you dirty looks when you bring in a suitcase (so instead, they could just have people rush in to help you with your bags), and they are rude to vendors (such as our hairstylist and make-​up artist) when they are trying to figure out how to bring up all their supplies.
.Also, I would never want to work with Joe as a bride, a wedding guest, or a vendor coming to that location. He is incredibly rude and disrespectful, and he tries to hide it between a false politeness when he realizes he might lose your business. Here is the story: Our family and members of the wedding party were gathered at the house the morning of the wedding for the rehearsal. Before the rehearsal started, many people were milling around admiring the scenery and the house. There are ridges on the brick wall on the outside of the house and my husband, an avid rock climber, felt around the ridges and lifted himself up the wall a foot above the ground. (Yes, it is a bad habit of rock climbers, but climbable walls are very hard to resist!) One of Joe’s workers, Ava (?), came over to my husband and asked, «What are you looking for?» My husband was confused by the question and asked, «What? What do you mean?» Ava then told him not to climb on the wall and my husband said ok and he wouldn’t do it again. Case closed, not a big deal, right?
WELL – after the wedding rehearsal my husband and I move to another part of the house where we were going to practice a song we were performing for my sister’s ceremony. While we were there, Joe walked up to us and said, «Hey are you going to be here awhile? I need to talk to you.» Then, he walks away and comes back pointing to my husband and says, «Is this the guy?» (presumably to Ava who was out in the hall.” We ask Joe what is going on. Joe answers, «What’s going is that I have a problem with you climbing up my wall and giving her a huge attitude about it.» He was INCREDIBLY condescending, he tried to put on this HUGE TOUGH GUY act and treated us like we had brushed off his worker, ignored their rules, and still climbed around like a bunch of children. The incident was SO minor that my husband and I were shocked that it was even an issue with Joe. For whatever reason, Ava spun the story and complained to Joe about some attitude from my husband and Joe felt the need to confront us about it. It blew up into a huge argument, I was so upset and I couldn’t believe we were dealing with this on my sister’s WEDDING DAY. Luckily my sister was out of the house and wasn’t involved in this, otherwise it would have put a HUGE damper to her morning! You are in a CUSTOMER SERVICE industry – you do not complain about a little «attitude» (which was not even there) from one of your customers. Customers have the right to complain about YOU.
Once Joe found out (I don’t know how he didn’t know before, and even if he didn’t know, he shouldn’t treat other people this way) that we were part of the bride’s family, he tried to change his tune a little. But it was too late, he had already shown his true colors. We had other guests complain about the attitude on the man telling them about where to park and where they could walk.
Weddings are days that are filled with so much joy and happiness. I have never worked with a vendor whose face does not light up when you mention a wedding. On a bride’s wedding day, everyone is super nice and excited for you, and that is what helps make the day so special. The staff at Sunset Crest Manor are not these kinds of people and need to realize that they will not survive in this customer service driven industry if they continue in this way.