Element Day Spa

Amazing experience every time. Professional, personable, and super nice staff. The products are fabulous. I only see Amanda, and she’s UNREAL. Definitely worth a trip for haircuts/​glazes.

Great service! Least painful wax I’ve ever had. Friendly staff and great conversation. Would definitely come back if I lived in Boston!

Great local spot for massages. Everyone is friendly and I loved my massage. They personalized it to what my body needed that day.

I got a sweet fauxhawk, and the woman who gave it to me was really really helpful in making sure it would look great styled up or to the side, and making sure it was exactly what I wanted. Plus, with the Unilocal deal, it was super inexpensive.

Gina is AMAZING for all things skin. She is so friendly, warm and personable sometimes I forget that I actually am paying for a service and not catching up with an old friend. She gives the best facials, customizing for individual skin needs and provides tips for at home care, but does NOT push products (a big pet peeve of mine).
I have been suffering with adult acne for several years and my skin is not my favorite subject, by far. But Gina’s special touch lends support and positive results (both physically and emotionally). I have also seen Gina for eyebrow waxes, she is great at performing that as well.
The salon is on Main St. in Ctown, such a cute neighborhood in the gaslight district. A short walk from North Station or Community College T stop. Although people complain about parking in Ctown, I live in the neighborhood and have never needed more than 5 minutes to find a walkable parking spot (knock on wood). The salon is right by some of Boston’s best pubs /​restaurants… I love walking over to Figs or the Warren Tavern post-​facial for a bite to eat or drink and relax when I’m done!

I have been here to get my hair cut by Chelsi a few times now and I absolutely love it. The salon is adorable and Chelsi is amazing– I highly recommend her! I previously went to a pricey salon on Southie and I had a horrible experience and ended up with the worst bangs ever. Chelsi fixed the problem and my hair looks fantastic!

Long hair beware!
Per the below review, I booked an appointment with Amanda (had recently moved here from out of state and didn’t have a hairdresser). I have long hair and needed it to be cleaned up – but I very clearly stated I didn’t want to lose much length. Amanda cut off a good 4 – 5 inches, and at the end of the appointment said «now it looks like hair again!» It made me feel badly about how I looked coming in, on top of being very disappointed about how much length she took off.

Just had my hair cut today (for the first time in six months, yikes!) and Amanda did a fantastic job. She listened to what I wanted, offered some great advice, and my hair is perfect.
This place never disappoints. If you live in the area definitely check this place out!

some pros: friendly staff, clean comfortable facilities.
cons: i came in a for a brazilian. obviously, if you’re paying the extra money for a brazilian bikini wax, you want allllll the hair gone. the woman who waxed me was quick and friendly (although VERY chatty), but the quickness was due to the fact that she wasn’t thorough at all. i’d maybe try element again for a hair cut, but definitely won’t be returning for any waxing.

This review is specifically for the massages. I’ve been here twice and got different massage therapists each time.
Last fall, the first one gave me really good self-​care advice. She gave me good tips on sitting posture at the office to prevent straining my back and arm muscles.
This past weekend, the second one gave me a much needed massage after I had some stressful weeks. It was a really nice treat and break from it all. My body, particularly the problem area of my neck, felt 10 times better afterward.
Aside from the actual massages, the best thing about this place is that it has always been relatively easy for me to get an appointment at the last minute. I typically have called a day in advance, and there was always some spot open for me. That’s convenient if you’re someone who needs a massage ASAP.

The is my first trip to this spa. Just came in for some eyebrow maintenance. A very welcoming spa, smells great and the staff is very welcoming. I was offered water or tea and I got the tea, it’s delicious.
The services are great and I was happy with the result of my brow waxing.

Sweet, small, cozy, Element Spa is my favorite place in or outside the city for haircuts, eyebrow waxes, and massages. I love the staff here-​they are all so nice and friendly from the second you walk in the door. The girl at the front desk is exceptionally welcoming and always offers hot herbal tea or water when you arrive.
I’ve gotten my hair cut and colored by Mila several times now and she does an amazing job. I always absolutely love what she does. She really takes pride in her work and creates the best style truly fit for you. Gina is THE girl to go to for eyebrows and she makes you feel right at home and shares laughs with you like an old friend. Also had one of the best massages of my life here! The masseuse was so in tune with my aches and pains/​desired amount of pressure. It was phenom!
Good to know: if you sign up for their emails they send out blasts on Thursdays with available openings which I love for last minute appts.
All in all, this salon is a Charlestown gem and I’m happy to continue to support the talented staff that work here.

I pretty much agree with everything Lauren W. wrote. I also live close and like the convenience of Element.
The staff is friendly and they do a great job.

The Logistics–
1. This place is small, so you definitely need an appointment. Even an eyebrow wax requires an appointment made ahead of time. 2. Street parking is limited and mostly resident only, so unless you’re from area, park at the old Johnnys (new Wholefoods parking lot). This is a nice big parking lot and is only a couple blocks away (On Austin and Main St.). 3. The salon takes cards, but you’ll need to bring extra cash for tips.
The Service–
Living right around the corner, I’ve had the works done here. From haircuts, eyebrow waxes, facials and massages. That being said, I’m not sure I’d recommend traveling across town for this salon. For the price, the service has been average. Pleasant enough, no real complaints, but nothing terribly special. I’d recommend Element if you live around the corner, but would imagine there’s better elsewhere in Boston.

After being a loyal customer I have completely removed Element from my contact book and would rather go else where for services. It used to be a great place; however, seasons as well as reputation has changed.
I would no more recommend Element to anyone in the greater Boston area.

I am horrified!
I have been trying to reach this establishment for almost a week. Today I was FINALLY able to leave a message only to NOT have it returned and to be told that «there is nothing» they can do for me and that they never got my message as the answering machine is broken.
Charlestown is not all that close for me. I was given a gift certificate for this place. The person who answered the phone was rude and Christy, the manager, was equally rude. I was also told the owner was away and would not re-​contact me.
I am now stuck with a LARGE gift certificate that can not be used. I read here that parking is terrible, I feel the staff is rude and unfriendly, and you can not book appointments for more than 1 massage or facial at a time (apparently the same person does facials and massages???)
Right now I would give ZERO stars if I could. Not one thing to say about his place.

Milah tamed my messy main — and got my intended color spot-​on (a gorgeous not-​too-​vampire copper!)
She was a delight to talk with during my appointment.

Element is an Aveda Salon. I have been going to Element for about two years now. I go for highlights, cut, color. I was seeing Kristie for a long time and when she moved, I started seeing Lisa. I have to say I love Lisa! She is super sweet and really takes her time when she does my foils. She is meticulous and very thorough.
Also, Amanda used to wash my hair and gave a great massage! She did it night and rough, which is how I like it. She basically beat my head up, in a good way! Now Amanda is styling and actually DOING hair, which is great for her! But I admit I miss her massages!
Unfortunately I have to knock off a star because parking is really a bitch here. It mostly residential, with a good amount of 2 hour visitor parking, but it is still disproportionate to the number of businesses in this area. I drive from Brookline and it is a bit of a hassle to park. I realize it is not Element’s fault, but I believe it is still something that effects the entire salon experience and it is an important issue to draw attention to. I have gotten tickets for parking for over 2 hours. Those of you who get your hair foiled and highlighted know how long it can take for a full color, cut, and dry treatment… so often times I am there for over 2 hours.
Also, you CANNOT tip on your credit card, so make sure you have some cash on hand.
Either way, I always leave feeling like blond bombshell princess!

Booked the GF a haircut and «Girls Night Out» package as a bonus birthday gift before a Saturday night dinner. She was so happy with the salon, it was her first time here so both the items were only $ 80. She told me she will be returning, she especially liked the shoulder massage that went along with her service.

I went in with a serious case of Britney Spears Hair Chaos and came out looking SO oh-​so fashionable that I got an invitation to Vegas on the way home.
«Hey, Lady, you wanna go to Vegas? I wanna take you to Vegas! You are so BEE-​U-​TI-​FUL.»
Sweet.
This was an efficient appointment. I described what I wanted, let Lisa do her magic, and before I knew it, I was on my way back to my place, fending off the local fellows.
I love an excuse to get to Charlestown and now I am making a standing appointment with Lisa. Although I turned down the Vegas offer, maybe the next one will be for Santorini. That, I might accept.