Nightmare extended-stay not worth any amount of money. The cost, just for reference, was almost $ 300 a week. For starters, this isn’t even a full service hotel/extended-stay. They open at 11am and close at 7pm. That should tell you enough right there. If you lock yourself out or lose your room key they charge you $ 10 bucks to call someone living on the property to come & unlock your door. Noise level is unreal. I had a family of 5 literally«living» next door, but they weren’t the worst of my problems. Housekeeping is non-existent. They come once a week & they don’t replace your towels – all 2 of them. Did I mention the smell? If you like smoking you’ll fit in great here bc the 2 rooms I used reeked of cigarettes. Upon returning home, all of my unworn clothes smelled like an old, smoky bar. I honestly cannot find a positive thing to say and I’m trying very hard to find something. There are multiple locations which could be good I guess, but I wouldn’t advise staying in any of them. I tried the S Tryon location the week before and it, too, was awful. Each location charges a $ 50 dollar deposit and it takes about a week to be returned to your bank account if paying w/a card. Cash is returned at the end of your stay. Bottom Line: If you’re looking for an extended stay, keep looking. There’s nothing positive to be gained from your stay here. If you’re participating in shady activities in which you’d like no one to notice, then give this place a try. You’ll probably fit right in!
Jorge M.
Rating des Ortes: 1 Charlotte, Estados Unidos
Terrible service, front desk staff is rude, lazy and impolite, the rates are expensive for those dirty rooms, some of the appliances aren’t working, the bathroom was leaking, the room smelled like feet, etc They took days to get my deposit back I wish they would be the same way when they charge customers. Thank you Intown suites for this nightmare, next time I will sleep in my car
Alan M.
Rating des Ortes: 1 Belleville, IL
Worst Place Ever, Don’t get me wrong it is in a great neighborhood, but man they keep you locked in your rooms so to speak, they wont let you stand in front of your door or prop it open if it is a nice day, or even open your window! The management is rude and you must have an Ethernet cord to get internet! The Phones are not working great and they do not have cable, just satellite, and most of the local channels are not in because of that! Overall a just unfriendly and unwelcoming place! And they want to charge an arm and a leg for all this rudeness! And there is NO Elevator!