Kohl’s

My aunt loves kohls and been going here for years, frequently, and has never had a problem. neither have I. wish I could give 6 stars! staff is always so polite and helpful when looking for something and the place, when I went there, was neat and clean, including the bathrooms. everything is put in the right place. the only time something was on the floor is when I accidentally knocked something over, oops :) You could always count on finding good discounts here and high quality stuff. heck One time my aunt went to return a shirt and forgot the recite. They accepted it without causing any hassle or problem. such trustworthy and friendly people. it is always a joy coming here.

I’ve always enjoyed shopping at Kohl’s for good products & great discounts, coupons, & Kohl’s Cash; however, I found out at Christmas that they will no longer accept expired Kohl’s Cash as they once did. I have some «cash» from the pre-​Christmas shopping binge & was going to use it. It has expired by TWO days. I saved myself a trip by calling ahead of time to make sure I could use it & the answer was NO from 2 different associates on the phone. One suggested trying to use it online at «checkout» which I did, & it was rejected online as well. So now I’m out of «$ 50.» This will certainly affect my shopping at Kohl’s. I am not one to spend hundreds of dollars shopping & then go back a week later and spend more money to redeem Kohl’s Cash. It’s been awhile since I shopped so this new policy has been in effect the past year I was told. In the past, expired Kohl’s Cash didn’t matter, they’d accept it. I «get it,» it’s expired, but when a store (corporation) does an about face on a policy it’s disconcerting to the buying public… Thank goodness Bed, Bath, & Beyond still accepts «expired» coupons. I wish they sold clothes.

Have you ever read Animal Farm? This store is the retail version of that story. The management staff run around like farm animals (The pigs from the book) and the cashiers are slow as grazing cattle. There is no sense of customer service at this store. I would like to specifically call out, my cashier, Eric, for his completely poor service and ruining my shopping experience which was only further ruined by the continued horrible service I was given by the manager after I asked for one. FYI there is a better Kohls in Kannapolis, NC.

I was recently at this store to make an expensive jewelry purchase. this was my second visit, the first being my scouting trip to see if the had what I was looking for and they did. I stood at the counter for 15min before I had to ask for help. I explained to the sales associate what I was looking for and showed her the picture of the exact item that was in their case a few days before. She proceeded to look for a few seconds, maybe a minute before telling me they no longer had it. At that point she tried to dismiss me. I asked if she was able to check other stores to see if they had the item. She quickly replied if she doesn’t have a item number she can’t help me. I asked if she could call the stores instead of trying the computer system, again she quickly said if I don’t have an item number she can’t help me. At this point I was very frustrated with her lack of interest in trying to help me and make the sale. Not a fan!

I am receiving mail at my job for Kohl’s which I didn’t request. If you go online, the numbers that are listed are for customers with credit cards only. I have never heard of a company who you could not reach to have your address removed. They sent it to you, but can’t stop sending it to you. One more reason why I do not shop at Kohl’s!

This Kohl’s locations is located on N. Tryon St across from UNC Charlotte campus. It is in a plaza with a food lion, another clothing store, and then a few food/​restaurant options — chipotle, starbucks, Jersey Mike’s, Bruegger’s bagels.
Kohl’s offers great discounts with coupons and sales. However, everything is so marked up that sometimes it can still be kind of pricey. No one under any circumstance should ever pay full sticker price in this store! Most items are 30−40% off all the time. On top of that they usually have coupons circulating for 15%, 20%, or 30% off but you usually need to have their charge card. That’s how they get you! They also just recently started a loyalty card program where you in a $ 5 discount coupon for every $ 100 you spend. If you get savvy with their coupons and sales you can get some great items at great prices! But it does take some work — think extreme couponing. That moment when your item is on sale, you have a 30% coupon, and you have kohl’s cash!
This location can definitely get messy sometimes. It never seems like there are any associates on the floor working to straighten and fold clothes. I’ve also experienced this at other Kohl’s locations.

I love this Kohl’s: the people working here are nicer than at any other department store I have ever gone to.
I bought a watch from here years ago (it was actually a gift from Wifey) and if I bring in a watch battery they will put it in for me. They will also adjust my watch as much as I want.
I was last in here for clothing, I needed a jacket for the cold snap that hit Charlotte.
They were very accommodating and helped me look for what I needed to beat the cold.
There is ample parking right in front of the store. Aside from a little construction going on in the area this is the perfect place for me to shop.

It pains me to write this review. I too was a big Kohl’s shopper and fan, until yesterday when I tried to return 2 pairs of pants that were purchased for $ 34.99 each. Same pants-​different colors. I had no receipt, so when they told me they could give me $ 2 for one and $ 19.00 for the other, I was in shock. They claimed the color makes a difference even though they are the exact same pants. That and the fact that all the discounts and Kohl bucks were deducted to get down to these ridiculous prices. I called in the manager, John who confirmed the insane prices offered. He said to me, «It’s all about consistency.» What?!! $ 2 and $ 19 is not consistent! He went to get me the home office phone number and another associate asks me if he had tried to search the sale of the pants to my credit card. He hadn’t. So she scans my card and refunds my $ 75.05! He reappears and I told him thanks for nothing. Here is an upper manager who doesn’t know his own return policy. He was just trying to rip me off again.
My advise: beware of this location. The front end staff is pleasant and well trained, but the management in the back service area is nasty. They all love to take our money, but they hate to give it back. So is this the Kohl’s way? I’m afraid so.

Nothing special about this Kohl’s. I would write more but what is there to say?
Clean store, nice greeting when you enter. The return policy is excellent.

I received a PJ set as a gift from my Mom for Christmas. She paid $ 19.20 for the top and $ 19.20 for the pants which = $ 38.40 total. Unfortunately, they were too big, so I had to return them for store credit. Upon doing so, I was told that the items were now on sale, and that they would only refund me the sale price, which was $ 14.39 per piece, plus they were deducting the $ 10.00 Kohl’s bucks that she received for the purchase. So, my Mom paid $ 38.40 for the PJ’s and because they did not fit and I had to return them, I was given $ 20.05.
The Kohl’s cash I almost get, but not refunding the original price paid for the items is bull! But the taking the Kohl’s cash promo away from the gift receiver is crap as well. It’s a promotion the store is doing and as it turns out, it’s just a big money maker. I will never shop at Kohl’s again, and I will ask my friends to do the same. Especially if for a gift. Not a happy customer. Goodbye Kohl’s

I’m a huge fan of Kohls and moving to the Charlotte area has pushed me to find a different Kohls than the one I always went to an hour away. And here it goes, from the many other Kohls that I’ve stepped foot on, this is the most disorganized department store I’ve been to.
The prices are higher than other Kohls’ for the EXACT same product. I purchased a cardigan for $ 21 at the Charlotte Kohls while the day after I visited my hometown Kohls and found the exact cardigan for $ 15. That was a return.
The selection in this Kohls is so poor. I asked an associate if she could help me find a pencil skirt in the middle of the summer and she said that they don’t carry skirts. How can they not carry skirts!!!
Last week I stopped by to get the battery of my watch changed. I purchased this watch for $ 250 at their store and when I asked the lady to change my battery she told me that she is afraid to do it because she broke her watch changing the battery. Are you kidding me? You also have to pay for a battery change while other Kohls change it for free.
I love Kohls but everytime I’ve been to this store I’ve gotten an attitude from most of the associates and never been able to find a good deal so I’ve stopped going.

It’s a standard Kohl’s.
I just went in strolling around to see if they had anything that caught my eye. Coupons in hand which is always a good thing. There was TONS of clearance so if you have the time to do some digging and you want a good deal… start here!
I only found some earrings this visit, but they did have a lot of variety with the jewelry and clothing. All the staff I encountered were helpful and checkout was super fast.
So when I’m on this side of town, I’d be sure to return.

Nice store with huge selection of apparel. I came here to find formal suit for my interview and found a nice one. This place is connected to public transport and the Red Line bus from my university stops right in fron tof Kohls– pretty convenient!

The Duchess of Kohl’s has not written a review!?! Well, I am up for the challenge. I frequent Kohls because it is a family store. They have clothing for everyone. My dilemma is shopping here with my children because they milk me every time. A good while ago, the store was ransacked every time I visited but in the past year, they have cleaned up their act, literally. I appreciate that when I go into a dressing room, there are no clothes strewn all over the floor. They now have hanging racks inside the dressing rooms or right outside of the door. My compliments to the associates who are tasked with this cumbersome task, since we know that some people are slobs. Other improvements include having an appropriate number of registers open, and opening more when necessary. The Customer Service area may have a line after a big sale, but service is fast and efficient, even without a receipt.

Love Kohl’s, Wish I shopped here more!
When I’m looking for a great business casual outfit or blazer to top off an outfit Kohl’s is one of the first locations that comes to mind. This location especially has a GREAT selection of business wear for men and women. Ladies you all are privy to browse the racks of Vera Wang and Lauren Conrad clothing lines (two of my favorites), while the fellas peruse noted men’s wear ensembles by Marc Anthony, Van Heusen and Chaps.
The price for these great finds are usually pretty fair, compared to the price you’d pay at a local mall or other department store.
The store layout is logical and flows well thru the space. Hanging directional signs are located above each section of the store to help guide customers to their desired destinations. Helpful Hint: Please note that if you need to make a return that customer service is located in the back of the store at this location, not at the front :)
Kohl’s Department stores also offer a wide variety of appearal for children and juniors. Kohl’s customers are also able to make selections in the jewelry, shoes and home goods departments. So if you’re looking for a new and fresh look without spending alot of cash I’d definitely recommend swinging by Kohl’s and taking a look around.

Oh Kohls, why do you torment me with all the 20% off coupons you incessantly send me and the non stop sales? Good grief, last week you offered $ 15 in bonus bucks for every $ 50 spent. So hard to resist… but I must! Can’t fit much more into my closet. Perhaps I can just drop another dress size and start over.
You would think with all the money I save I could buy a bigger house, but it hasn’t quite worked out that way. Something’s gotta give — see you soon!

I saw an ad for a sale in the Sunday paper and checked it out. Their selection is huge, but no a lot of brand names I recognize. Very good sale racks too, but one will have to hunt and peck to find size and prices.
Mens section has a lot of choices, but the cuts of the dress jackets I was looking for were made for folks with a lot fuller figure, so no sale for me that day.
Located up near the university it can be tricky getting in and out of the parking lot depending upon which direction you are coming from and what time of the day it is.