Moe’s Southwest Grill

My fiancé loves Moes, so we go to moes on many occasions. Especially when we are at the mall! We also happened to get coupons for this location so we came to this one. It just seems… Blah. The service is just okay, and the food quality isn’t that great. Pass on this Moes!

First let me start out by saying that the only reason I went here was that I got a free entrée coupon and this particular Moe’s was the closest to my office.
Unfortunately this Moe’s has the worst customer service and it’s not the first time I’ve experienced it here.
On this particular visit I came in with a free entrée coupon for my birthday and walked up to the counter where the first employee just stared at me and said nothing. That’s not that unusual, but maybe a ‘Hi’ or ‘What will you have’ would be a good ice breaker, I don’t want to micromanage or anything. So I told her what I wanted and moved down the line. Then I get to the cash register to present my coupon. The lady working the register was about as welcoming as the guards at Gitmo. No smile no nothing. She’s waited on me before and she has zero customer service skills. So I presented the coupon that clearly states at the top ‘Happy Birthday’ and of course a normal response from this lady would have been ‘Happy birthday’ or something similar, again I don’t want to micromanage. She acted as if I walked into her house at 3am and asked her to make me lunch.
Now let me say that I don’t expect these people serving me to kiss my butt or anything but how about a little smile or something to let me know you have a pulse? It’s not like the food is that great either or there aren’t a million other Tex Mex places with the same business model. But lack luster food and rude employees is a recipe for disaster. And this is the same industry demanding $ 15 an hour?!! Are you kidding me? I remember working these jobs when I was younger and I at least made an effort especially when the customer is nice and says please and thank you. Maybe mirror the customer’s attitude or if you’re so miserable, find a job where the dead-​eyed, no customer service, crappy attitude, zero personality is considered an asset… like the TSA.

First time going to Moe’s. I went solely based off of seeing it on Undercover Boss. Their menu is very diverse. I ended up ordering the chicken quesadilla. It was very good. A little pricey, but good.
They were consistent with saying «welcome to Moe’s» every time someone walk through the door. At times it did lack energy. But personally, if I work there I would get tired of saying it myself.
Overall good experience.

I generally enjoy a homewrecker burrito and it is almost two meals for me.
I would like to give this a 4 but I cant. I went in on Cinco De Moe’s and they ran out of pork. The employees were rather tired and they let it show. It was an hour before closing so I didn’t think I was so late as to merit stock outs due to they were winding down. Especially on a busy day such as Cinco de Mayo.
They didn’t say welcome to Moe’s and that is a little thing, but they didn’t say it because they didn’t want us there and that is a big thing.
The food preparation was acceptable. They started locking things down as we prepared to leave. The dining area was overrun and needed more attention.
I am not holding this place to a gold standard but I have been to Moe’s before and this location on this day was lagging. The place is usually better but having such a bad day can’t happen at a 4 of a 5 star.
Sorry Moe’s but if you let me down again you are getting less stars and more importantly I will stop coming.

Welcome to Moe’s. They are very nice here.
I wanted to get a bottled water with fizz in it and I had already bought a simple flat bottled water. The guy at the register said don’t worry about it and swapped it out. I offered to pay the difference but he said it was alright.
That is service. He wanted me to feel comfortable and was willing to let $.30 or so slide.
I always get the home-​wrecker because it is two meals for me. I get it all the way. I get so much stuff in it they can hardly wrap it up. If you really want to go nuts you get a burrito bowl version of the home-​wrecker and that way they can give you more toppings than you could ever fit in a tortilla.
Moe’s seems to have employees that are cooler than at fast food restaurants. They also don’t try to hurry you to the next station like at Chipotle. When you ask for extra of something they will double it, not just give you a tad more. I like that about Moe’s.
This location can be tricky when it comes to parking since I usually park behind it and walk up. The parking is fine but if you want that lazy 10ft from the door experience you won’t get it.

I love Moe’s! You can always count on the quantity and quality to stay consistant… except…at this location.
What gives? I always feel shorted with the chips and the food is always under-​seasoned.

I really only give 4 stars because of value. I used to go to Moes every Monday for about 6 months straight, I always loved it. It was $ 5, filled me up and tasted good. I go less frequent now, not because I am unable, but I almost feel the quality is going down rather then up like its competitors. I starting eating at Chipotle more and the quality of food is night and day, by the taste and texture. I will prob still go to Moes often because it doesn’t taste bad but only on Mondays. At $ 6, you are still getting a great deal with burrito chips drink and salsa. On a Tuesday– Sunday, I will be getting my quick burrito at Chipotle.

Moe’s is consistently good. The people are fast and friendly… Welcome to Moes! And the food is great. Love the Burrito and Queso!
My only complaint is that they nickel and dime you, ie if you want Queso in the burrito it’s «a little extra» and if you buy the side of Queso, it’s not very big for what they charge. But other than that, the food is great.

Moe’s-Shmoe’s! Nah I love this place! Honestly, if you’re looking for a well balanced meal with healthy options galore I think this is the best option. For me, it’s close to home to boot. Gluten-​free, hormone-​free, organic, vegetarian/​vegan — all these are options on the Moe’s menu. My personal favorite is the standard burrito on a whole-​wheat wrap loaded with chicken, brown rice, black beans and at least one (probably two!) of Moe’s signature salsa-​style veggie goulashes. Think pico de gallo and then some. And I’m certainly an add-​vocado kinda guy. (Sorry Subway, I’m stealing this. It’s witty. Be happy.)
Skip all the food court fare at Northlake and stop into Moe’s on your way home from the mall and get a seriously healthy, seriously filling meal instead. I guess my next step to healthy-​living would be to actually walk over here from home. Sounds like a day unwasted!

Great Moe’s location. Usually go with a burrito bowl. Like the free chips and salsa. I am more of a fan of Chipotle and Qdoba, but this is one of the better Moe’s.

I went to Moe’s today for lunch with some co-​workers, the people working behind the counter were very unfriendly and almost downright snippy, totally not the kind of people you want interacting with your customers. Food was decent, overpriced for what you get, in my opinion. We work nearby but unfortunately we will not be back, there are many other places where you’ll be greeted with a smile.

I over look this place way too much. But the other day I happen to be driving by around lunch time and stopped in. It wasn’t very busy although it was almost 2pm so I think I just missed the lunch crowd. Parking was easy in their lot. Service was great. Friendly and quick. The restaurant is clean and quiet. I got the steak burrito bowl. It was good. I love that they have several choices for salsa.

I don’t eat out often, as I am admittedly picky about my food’s quality, freshness, and the cleanliness of the restaurant. I can vouch for this Moe’s as always clean with friendly people… greeting each customer with a loud, «Welcome to Moe’s» when I enter. The food is also fresh… often made that day. You have a good variety of what I call a Tex-​Mex foods… taco salads, burritos that are too large for me to eat in one sitting, and you can have it ‘made to order’ your way. You get chips with your meal and their salsa are good, no matter which one you choose. Monday they have some kind of ‘special’ and are packed so I usually don’t go then as I am only feeding myself. They also do catering and one clinic I worked in used to have More catered frequently. The hot foods came hot and cold foods cold, all prepared in closed containers.

Welcome to Moe’s, is the first thing you hear when you enter Moe’s. The staff here are very friendly. You will get free chips and salsa with you’re order. You can customize you’re order.

«Welcome to Moe’s!» Yep, they shouted at me when I walked in. I wasn’t super hungry, so I went with the «Joey Junior». It’s a smaller sized burrito but it still comes with the rest of the basket filled with chips. So there’s still a huge amount of food!
I topped the chips with a few healthy scoops of salsa from the salsa bar and ended up taking the untouched burrito home for the next day’s lunch. It was still excellent.
Large seating area with a TV or two that were tuned into a sports channel. And free wi-​fi. Excellent!
I love Moe’s!

I ordered the ground beef nachos with queso. They were really good and spicy and my friend also mentioned how there was adequate toppings and the chips stay crispy. Got guac on ths side but totally not necessary. I could barely finish it. Mens bathroom apparently was a nightmare (took away a star) vomit in sink, urine and feces on floor :/​womens bathroom was fine. FYI Get a free meal on your birthday if you sign up for their emails

This week when I came here for lunch, before I could open my gob and recite my normal kid’s meal, the guy working recited «a Moo with black bean, tofu and no rice?» and I realized that either I’m THAT strange they can remember what I order or I’m officially a regular. At a «fast food» joint.
The staff here usually are having a fun time behind the counter, the joint usually stays pretty spotless and they always have the salsa bowls filled. Around lunch time you’ll only run into a handful of people from local companies sitting down for lunch and aside from Moe’s vast array of music playing over the speakers, its relatively quiet.
If you’re ever up this way and craving Mexican, I’d definitely recommend it.

Okay so I am a huge fan of Moe’s. I have been to a few Moe’s and this one lives up to the others reputation. Maybe the only reason I like this one more than the others is due to the fact that this one is newer and not as crowded most of the time.
Most Moe’s I go to have tons of kids and families and this one didn’t have much of that. It was quiet, clean, and personal. I went on a Sunday at dinner time around 1pm and it was perfect pick me up toward the end of the weekend. I recommend any Moe’s but your in the area, and love Moe’s you might want to check this one out.

WELCOME TO MOE’S!
We stopped by Moe’s after a long day of walking around a cornfield. Wow. That sounds «country,» doesn’t it? Actually, we were working our way through a corn maze for almost 3 hours and needed some nourishment.
Moe’s ranks between Qdoba (#1) and Chipotle (#3) for me when it comes to fast food burritos. However, the best thing about Moe’s is that you get a little more value for your money than with the other burrito places. Moe’s gives you FREE chips with your burrito and offers a FREE salsa bar. After eating my sandwich AND chips, I feel like the stuffed burrito.
I typically like spicy salsas, but Moe’s hot salsas are too liquidy for me. They’re basically just hot sauce, not salsa, so I stick to the green tomatillo salsa from their salsa bar, which is out of this world. It’s not spicy at all, but it’s so full of sweet flavor that I forgo the hot sauce and go straight for the tomatillo. I just wish they had bigger containers to spoon it into. I go through about 5 of their little salsa containers and it seems like a lot of wasted plastic (or a lot of running back and forth to the salsa bar with my tiny cup!).
This particular Moe’s has a nice, big outdoor seating area, which was perfect for us to enjoy the sunny, fall day.

Located in an outdoor mall this Moe’s is pretty decent. The food is made fast and right every time. Never over done or sloppy the food is pretty good. I always enjoy a good JC.
Beer is avaiable. The bathrooms are clean and the overall appearance and cleanliness is above average. I dont eat fast food much but this is a decent alternative.