Queen City Nails & Waxing

I would literally give this place 0 stars if I had the option to do so. I needed to get a gel manicure and pedicure before going out of town and my normal nail salon was booked last minute. I walked in and was greeted and told to choose my colors. The selection wasn’t great, but I chose something and went to the pedicure chair. After about 5 minutes, another lady walked over to do my manicure. When I showed her the number that I wanted on my nails, she rudely told me that my nails were too short for that color (it was a bright coral) and she tried THREE times to get me to choose a matronly mauve. I told her to just use a light neutral, which isn’t what I wanted, but I wasn’t going to argue with her. She gets started on my «manicure» and she and the pedicurist are literally arguing with each other while I’m just sitting there between them. This continues for about 5 minutes. Another customer comes in to have a nail fixed that she had just gotten done a few days before. The manicurist then argues with her about having to pay for it. Literally argues. The other salon workers chime in, all yelling across the salon. When all is said and done, I had a 9 minute manicure – my cuticles weren’t trimmed back AT ALL, my nails were filed evenly and then gel chipped within 2 days. 2 days. The pedicure was just as bed – my feet looked the same as they did when I walked in, only painted a different color – and sloppily so. Needless to say I will never be back. This place is an absolute disaster.

I think Queen city nails is the best nail salon in Charlotte. I have been going there twice a month for six months after going to many other places and by far have found the best waxing and nails around. The staff is fabulous and everyone is always so nice and does such a great job. I would highly recommend this salon.

I have been here for two pedicures, two SNS nail sessions, and one gel manicure. On my first visit I received an excellent SNS manicure by Mary. It was well done and I was very pleased. I also love the pedicures, great foot pampering for a fair price.
However, I do not recommend getting SNS or a manicure with most of the rest of the staff. I had a horrible experience with my second SNS session, all of my coworkers thought a 5 year old had done my nails and I had paid $ 60 for a «design SNS» full set.
I went back the next day to have it fixed, and the same tech filed my nails so hard with an electric filer that made my skin bleed and nail beds burn. After being unable to remove the SNS which I don’t think she knew how to apply properly, She just added gel polish on top. I did not receive what I wanted and instead of arguing I just gave up.
Thinking I would have a better experience, I went again to remove the previous polish, and asked simply for a gel fill in. A &25-​$ 30 service went up to $ 55, all without filling me in to the cost of the service.
I was charged extra to TAKE OFF the mess of polish the previous tech created, and I was charged to take off my tips when I never wanted them off. The tech told me «I will shape them for you» I was never asked or told there would be a fee, and she just clipped off my full set. To top it off, the gel manicure peeled easily in 2 days, so again the polish was not applied properly.
I gave one star for the pedicures and manicures by Mary, but solely based on the other experiences I had I would have given this salon a 0. The salon is not worth a good rating when only one experience made it worth while. Just don’t go here for a manicure.

Had a bad experience at a nail salon and decided to go to this one and I’m glad I did… they fixed my toe nail and did my mani as well… and the girl who did my mani and pedi was nice and offered me wine… the environment was awesome

I took my husband and brother here for their first pedicures. It was hilarious and the staff was great to them. They gave us glasses of wine with our choice of beverages.
The salon could use some updating, but they had a nice selection of polish. They had some of their nail art on display which looked nice.
The pedicure itself wasn’t the best I had, but the experience was great. My brother actually went back on his own! I’d definitely go back to give the mani a shot.

Came in for a pedicure after I called to see if they had any appointments available. when they said Yes right now, that was my first red flag they are not busy. I was planning on getting a full set too but when I sat down in the pedicure chair the tech says something in her language to the next girl looking at my feet and the other girl gives me a look. Didn’t appreciate that. I don’t have ugly feet or hard to do feet either so I don’t know what that was about. While my feet were soaking the next nail tech says so you want a full set I tell them NO I changed my mind. So I’m observing other tech in the shop doing a Great job with their clients. will I be back NO! IT WAS AN OKAY PEDICURE. NOTHING I’M USED TO GETTING WHEN I GO TO BALLANTYNE SPA. My normal tech Lisa was too booked up to take me today so I’ll wait till Monday and get my full set from her. Lesson learned make appointment ahead of time;) Charlotte needs more nail spas in the area with the Ballantyne Spa quality Service.

Love this place! Lived here for years and this is by far my favorite place for gel Mani’s and pedis. Good service and unique décor

I’ve gotten two pedicures from this play and both times have been just okay. It is not a terribly friendly and welcoming environment but good if you just want to get in and out. Both times I’ve come on Saturday mornings and didn’t have to wait.
Most recently, the lady doing my toes did not speak a lick of English. Nothing. I had a cut a cut on me foot I kept trying to tell her about and she has no idea what I was saying. I understand that these ladies are not great English speakers but I like at least being able to communicate when I’m in pain.
The paint selection I find small compared to most salons and most of the colors seem to be tailored to older, mature women, which is fine. Mostly carry OPI but they also have some Essie as well.
The place seems clean enough. Not impressively clean but enough that I felt comfortable getting a pedicure.
If this place wasn’t so convenient to where I live I would probably seek out a different option.

Not the best. When I first arrived here the environment was very unwelcoming with clutter all over the place. I was having my gel polish removed and a manicure with gel polish. The nail tech proceeded to remove my polish by using a drill to sand off the polish which I did NOT like! She polished my nails and I left, without much conversation in between. A few days after my manicure the polish began to chip which confirmed my desire to never go here again. The one positive was that they are very quick at providing services.

I had a delightful time for my first pedicure with Mary. I called before they opened and she invited me to come on in early. She did a great job and it was a lot of fun to talk with her while she was making my feet look lovely. Also the prices are great, especially for a location so convenient to SouthEnd and Uptown.

Mary and her staff are professional and provide excellent service at a great price! My mani/pedi’s look natural and my nails have grown long and healthy. I’ve been very pleased with each service and have become a regular customer. Queen City is the best in town and I highly recommend them!

They were so nice and fun. We loved it

I wish I had the name of the lady who did my nails, but I was very dissapointed with this place! I have been to two other salons in Charlotte and this was the worst by far. Went in for a gel manicure and she ended up having to re-​do, as in completely strip and start over on 8 of 10 nails! The finished product, 2 hours later was a very sloppy paint job. Didnt seem to care and charged me full amount after complaining I wasnt happy.

I’ve gotten the jelly service a few times and I’ve decided it is pricey and I’m not sure I’d do it again since the actual pedicure quality wasn’t as good. I felt their cleanliness was slightly questionable and they used the graters is that illegal here? It was in TX… They’d pull it out of the caddy NOT a sterilizer not cool!

This is a great little place for mani pedis on the cheap. If you don’t want to pay for Polish but want more experience than Aveda Institute, Queen City is for you. They carry mostly OPI products and some Essie. They even offer complementary drinks … yep, drinks.

Love the manicure and pedicure here! The people who work there are so nice and professional. They do a great job too — I can’t believe it after I leave my nails stay looking great for a long time. Best part is — you can tell they really care about their customers satisfaction. Can’t wait to come back!