Re Salon and Medspa

My first experience here was amazing! It’s absolutely beautiful & everyone is so nice! I got my brows & bikini wax done by Janeida. She is absolutely amazing! Wonderful person & spirit. I highly recommend Re Salon & Med Spa. Especially, Janeida! :)
Follow her on IG @thebrowgirlbrows

Yesterday I visited Re Salon & Spa for the first time for a customized chemical peel with Janeida. I usually don’t write reviews (by usually I mean never) and I must admit – I’m very critical when it comes to customer service. Janeida exceeded expectations I didn’t even know I had! She is the utmost professional, she put me at ease and made me feel extremely comfortable and the peel she gave me was the best I’ve had (I’ve had over 10+…). If you’re looking to pamper yourself and /​or you’re looking for brow, waxing, or skin care (peel, laser, etc) PLEASE do yourself a favor and make an appointment with Janeida… she rocks!

Brittany Sneed has been styling my hair for 10 years now. I wouldn’t go to anyone else! She exudes knowledge in the latest techniques and is also extremely talented in her craft. Not to mention she is fantastic with children (my 5 month old, to be exact, who had his first haircut today)! She made sure he was comfortable and enjoyed the experience. Thanks. Brittany!

I have been going to Bethany at Re for 3+ years and she as well as the rest of the staff are absolutely amazing. Everyone is friendly and accommodating and truly makes you feel like they are happy to have your business. I both cut and color at Re and have been pleased with my hair each time. It’s THE place in Charlotte to get your hair done!

Just had a haircut and color with Christopher. Everything turned out fantastic. He took his time and it’s been my best hair salon experience in Charlotte.

I have been coming here about every two months for a couple of years now to get my hair cut. Brittany Sneed is wonderful. so great that I followed her here after she left the previous salon she worked at, even though it means going out of my way. It’s like visiting an old friend instead of a stylist, and my hair always looks great!
The salon itself is decorated beautifully, and in an old restored building. I’ve always found the front desk to be helpful, and I usually pre-​book future appointments at checkout. There is never much of a wait for me after check-​in, which is great. The only thing I don’t like is the required (but complimentary) valet parking… I would rather just park myself in one of the spots out front!

Since I came here based on the Unilocal reviews I read, I figured I would write my own.
I drove 2 hours from Asheville to come to Re in Charlotte to receive a Keratin treatment (not many places in Asheville offer them, and if they do, it’s the KeraGreen treatment which has not worked well for me in the past). After driving 2 hours, it was nice to just pull right up to the building and use the complimentary valet parking.
I was greeted warmly by the receptionist at the front desk, and the 5 – 7 minute wait was honestly welcome since I had just been in the car for a while. My stylist, Dash (her full name is Dashelle), came and cheerfully introduced herself to me before leading me to her chair. I felt like I had known Dash forever! We had the best time talking about our favorite TV shows, our families and more. She was very quick with the Keratin treatment while not making me feel rushed whatsoever.
I am very happy with how the treatment turned out. I will definitely be back to see Dash at Re again, and I highly recommend this salon for a Keratin treatment.

Love Re! Great environment and experience. I received so many compliments on my cut and color by Jessica!

Jessica at Re Salon is amazing! I have long blonde hair and finding someone who can do highlights subtly has always been tricky. Since I’ve moved here I’ve struggled to find someone good, one person at a different salon added a red tint to my blonde highlights? (which was terrible). Every time I go to Jessica she does an amazing job, when people see me after getting my hair done I always get «wow!». She also has really great ideas, during this last visit I was bored of wearing it the same way since high school and she suggested that we go shorter with balayage color instead of the traditional foil highlights that always show my roots badly when I wait too long to get it done– it looks great! She gives me pointers on how to style it at home, what tools and products I should use for my type of hair, and even how to get it detangled when it’s wet and nearly impossible to brush because its so fine (the wet brush). She’s also a really nice person to be around, I do a lot of listening and talking and interacting with other people for work and when I’m out getting my hair done that is my time to decompress and sometimes I just need to sit in silence, or sleep lol, which might be weird to some stylists, but Jessica is really great at not being pushy and giving you what you need. Also, I can’t say enough about her style, she really has a great eye and understands what would go well with your face shape, body, skin tone etc. She’s in tune with the latest trends and won’t give you a dated look. The salon is a bit pricey for me, but because I’ve tried other «experts in blonde hair» at other salons in the area and gotten terrible results, like red streaks, it’s really worth the extra money to see Jessica and have a classy and stylish cut with subtle blonde highlights that don’t look fake and tacky.

Jessica is amazing! She always get my hair the way I want it and that says a lot because I’m so particular about my hair. Highhhhly recommend her you wouldn’t regret it!

CURLY GIRLS AND HIGHLIGHT ENTHUSIASTS: REJOICE.
Curly Girls: You have to go see Jessica. Right now. Drop what you are doing and book an appointment. She has an eye for creating a lovely shape for my fine but curly hair. (Type 3A if you want to get technical.)
Highlight Enthusiasts: You have to go see Jessica. Yesterday. I have had highlights before. Blonde traditional highlights that got lighter and brassy with every session. So I was anti-​color for a long time. Until I tried balayage. Now I am hoooooked. Jessica is an artist. My highlights are perfect and not overwhelming. The color lasts. I could not be happier. Best of all: she listens. We have tweaked it the past two of three sessions to get to the PERFECT shade for me.
(Facilities are lovely, too. Enjoy a glass of wine or a diet coke. Use the wifi. Enjoy a hot towel wrap at the end of your shampoo. It’s a great salon.)

Ashley cuts my hair and never gets even one «snip» wrong. Women w/​long layers know how terribly unfortunate even one bad cut can be for us… Ashley is so careful and skilled at what she does that I would recommend her in a heartbeat (and have when I get compliments on my hair when I’m out and about).
Arthur does my color… He is the bomb. PERIOD. He is artistic and can be as creative as you want or keep your (otherwise sadly graying my case) locks looking totally natural like you are 20 years old again!

Review for hair services (cuts and special occasion styling).
I followed Michelle to Re from two other salons because I love her cuts (and because she’s an all around great person, of course). I love a stylist who listens to what I want and is then assertive and confident enough to create a shape and style. I know generally what I want, but I’m not the professional in the room – I want a stylist who really puts their knowledge and skills to use. Michelle does just that, and I always leave with a fresh style and great looking hair.
I’ve also been to see Arthur to have a my hair styled for a friend’s wedding. I said I wanted waves and volume, and that’s what I got. He was lots of fun to talk with, and I loved my hair.
Pricing is competitive with other high end salons in Charlotte. So it’s a bit pricey, but I love the pampering (complimentary beverages, scalp massage, hot towel). It’s a nice treat.
Because of limited parking, Re offers complimentary valet parking (required if you are going park on their property). The valet guys were super nice, too, which doesn’t hurt.

I wish I could write rate different services separately. I both love and dislike Re Salon at the same time. Here’s how I would break it down:
Ambiance: 5 stars (gorgeous interior in a historic fire house)
Hair Services: 4.5 stars (great, but very very pricey)
Nail Services: 1 for quality, 4 stars for friendliness
Spa Services (facials, medical treatments): cannot rate
Front Desk: 1 stars
Value: 1.5 stars
Overall: 2.5 stars
If you’re looking for just a hair salon, I highly recommend it. There are some great stylists and colorists and the design of the place is great (though I don’t totally love the whole open row of stations (same goes for Aveda, Varji & Varji, etc.). But you are going to pay out the nose for the services. For what I was doing there (trim, color, foil) I was regularly paying $ 250 per service and two other places I’ve been it was only $ 110 – 135. I wasn’t even going to the most seasoned person either. I agree with Amanda– Jane is awesome but since she went back to school she’s really tough to get an appt with, so I ultimately ended up switching stylists and then salons.
However, my opinion of the quality of nail services is a different story. The nail room is cute with nice décor but the chairs they do your nails in are not the comfy massage chairs and are frankly a little uncomfortable. My co-​workers and I went to get nails done (3 of us at the same time) and the other two were so unhappy with the quality of the work they had peeled off their gel nails that very night. I had the best service/​quality of the 3 of us from a nice Filipino lady from Germany (that sounds funny, but she spent most of her life in Germany) who used a different technique and spent more time. But it still wasn’t as good as my normal spot so I will not go back. In contrast to the hair costs, it actually wasn’t high priced, but from the sound of it only my lady did nails full time and the others were also into hair and maybe facials? So the lack of specialty showed through in the work.
The front desk staff are unfriendly and kind of useless. I usually have to ask for a drink (or my stylist asks) and sometimes when I have called in for an appointment, they don’t ask my name which caused scheduling snafus.

LOVE Jesse!!! Jesse has been cutting my super long hair for years — I always leave feeling like a rock star. I wouldn’t trust my hair to anyone else!

Yesterday I went in for a facial. The girl who was performing the treatment convinced me to do something completely different — well, did not convince me– sort of just told me that she was going to do something different. Some infra-​red light treatment?
Anyway– I don’t even have the energy to get too far into how disappointed I am, but my face felt like (and looks like) nothing has been done to it.
The only reason I go get facials in the first place is to even out my skin, remove dead layers of skin, and leave feeling refreshed with that dew-​ey glow-​y feel on my face. Mine felt like I washed it with a soap (that dried it out even more) and dried it with a towel. It is completely un-​even and I am very frustrated.
I even texted the girl who did it to tell her that I was un-​satisfied and her response was that it takes a few treatments to see results. I understand that, but that’s not what I was looking for. I just wanted a damn facial.
Needless to say, I don’t plan to go back. I spent $ 125 between the facial (which wasn’t a facial– it was a light treatment) and the tip, and it was a huge waste of money.
I booked a facial for today with Dana at Nuè Brows to Brazilians on East Blvd to fix my face. (Dana at Nuè usually does my facials, but I had a gift card to Ruē which is why I went there.)
So basically now after wasting $ 125 on some light treatment that I didn’t want and that did NOTHING, I now have to spend more money to go get my face evened out. If anything– I recommend going to Nuè or to Nature’s Spa and Wellness on Carmel Rd. Nuè is quick and affective if you are short on time, and if you want more of that «spa» experience, Nature’s Spa and Wellness is the place to go.

Let me start by saying that I absolutely ADORE Heather at Re Salon. She’s amazing and I went to her religiously for more than 2 years. But yesterday ended that, and not because of her! Because of their terrible administrative staff that has messed up my appointment 3 times now. The first time, I showed up and they had me scheduled for another day and time (even though they sent me a confirmation email). The manager apologized, gave me a free facial, and we got things straightened out. The next time I scheduled, I showed up and they had me scheduled with someone other than Heather! I was pissed, and had to reschedule yet again. This last and 3^rd time I showed up and they yet again had me scheduled with someone other than Heather (even though I scheduled that appointment while paying for my previous haircut with HEATHER). The girl at the desk was unapologetic and only wanted to reschedule me for another time. I told her «no thanks» and walked out. I’m now searching for a new salon.
It is completely unacceptable to me that the administrative staff at Re Salon cannot seem to do their jobs correctly. It seems to be common sense that a customer who has seen only 1 stylist there for more than 2 years should not be scheduled with another stylist. I block off a night of my week for a haircut, and I expect to have that haircut with my chosen stylist. And I don’t think the customer should have to worry about whether the admin staff has done their jobs correctly.
It’s a shame that some talented stylists are losing business due to the management’s failures.

Go see Jesse. He’s the only person I’ve allowed near my head for the last 7 years! Great for your non traditional cuts on men and women.

Brittany Sneed at Re Salon is a life saver. I talked to her on a Tuesday with the streakiest highlights you ever did see (it literally looked like I let a 4-​year-​old take a bleach pen to my head). But by Wednesday at 10 am she had it fixed and a game plan to make my hair look even better when it grows out in a few weeks.
The salon is wonderful, the front desk staff is helpful and not snobby like at other places. Valet parking is also nice, it makes me feel swanky. Love this place!

Charlotte, look no further for a well-​done mani and pedi! No, really!
Service: impeccable. The front desk people were nice and guided me upstairs to the next person to have me seated for my nail salonist — who, Dashelle, rocks (does a clean job, very friendly, and all the works!)
Venue: from an old firehouse that was ready to be knocked down, but saved by the city of Charlotte — made into a salon. You can see the charms of the place, like the brick walls. I love how spacious, lofty feel, clean, cozy, and trendy it feels in here. Every space was used for the bar area, hair area, lobby, laser rooms, lipo rooms, and nail spa rooms.
Price: I would say a little higher than the usual place for nails — but it is worth $ 35 for my pedi for good service and being pampered. I had 2 bad lucks with other places, and this one fits the bill.
Who to ask: I saw Ally did one of my friend’s mani, and she did a fabulous job. I had Dashelle, and I looked at any flaws on my toes, and I did not see any. So, she gets an A+.