Steak’n Shake

Everyone who worked there seemed very warm and inviting despite the fact that they were very busy. The restaurant seemed just a little dated but at least it was clean despite the crowd. My waitress was Jaquesha who was very nice and sweet despite my many demands. The food was served very quickly and was very tasty. The price of the food is what I loved as well.

Great fast food burgers
Friendly folks working here
Much better than other fast food
Wish we had them in Minnesota

Fast service, good waiting times, and great food. I will go here again when I visit South Carolina again.

I been waiting in there drive threw now for 20 min. This is crazy I’m 9 months pregnant an hungry never coming back an I hope the food is good. I order a shake I’m sure it’s nasty by now. Still sitting here waiting 30min later an he handed me a melted shake. Then had an attitude.

Minus three stars waited 10 minutes no one came over to offer a seat. Much less I will be right with you Very disappointed in the manager of that store

Of course the food is good, however, I agree with other’s reviews regarding the amount of time it takes to get your order.

Horribke customer service. This is my favorite and I will never eat here again because of this one location

The food is great as you probably already know. But they are SLOW here at this location. wasnt even half full and I waited like ten minutes to have someone take my order. But the food like I said was worth waiting for…

It’s too bad I like their food, because tonight was the last time I’ll ever go here. I got here at around 10:30p, the place was a little busy, more than I expected for time, but I was seated quickly, despite the fact that no effort was made to clean the dried strawberry rings off the table. I ordered a burger and a banana shake, and was quickly brought a glass of water, no utensils, no napkins (but who needs a napkin when eating a burger?). Fast forward 40 minutes when my burger arrived. It tasted ok, as good as any other time I’ve been to a franchise and was served within 10 minutes of placing my order. After I finished eating, I sat waiting for the waitress to bring the check to see if she had charged me for the banana shake I never received. After another 15 minutes I was brought the check, and as I’m walking to the register the another waitress comes at me with a melted banana shake. I refused, paid my tab, and left, never to return. It was the first time in my life I’ve left $ 0 for a tip.

I’m shocked. For all the hype around this Crosby, especially with their recent IPO, I assumed it was just another burger joint. But the burgers are actually quite good. They remind of the old fashioned taste I used to get in Texas. Prices are very good, too. I’d definitely come back here again.

Stopped in for some milkshakes with my family after getting off the light rail at 10p. We waited in the drive thru from 10−1013p and all we got was the person inside just said it was going to be a second! After we waited over 13 minutes, and never even had our order taken, we pulled away and went to a competitor with much better service!

This is probably one of the best burger joints in South Charlotte! I’ve never had a problem with my orders here and the staff is great. They make a awesome Royale Steakburger and my wife is in love with their Salt & Vinegar fries!

Got to love Steak and Shake. Back to the 1930s and still good.
Smushed beef on the grill slid on to great buns in lots of combinations. And so many meals of burger and fried for under $ 5.
Fries are like shoe string size, but slightly larger. So yummy they are a meal in itself.
Shakes are old time. And I guess at least 25 versions that come in a small kid size and a big old adult size served with whipped cream and a cherry along with the excess in a icy cold metal shake container.
Options are plentiful so you can get what your mood tells you to get.
And very friendly servers who do a lot of moving during their shifts.
Kids love it, also.

I really dig their french fries! Greasy burgers, but that’s why I go. Plenty of flavor to be had.

Good olé steak and shake. What can I say. I am personally not a fan but my kids love it.

I was all wrong about my thoughts on Steak’n Shake. I really thought they were just another fast food, order at the counter type place. Wrong! It’s like a weird little restaurant that feels like a diner, but tastes better than that.
I had the burger that is named Prince something… But it was a burger patty, bacon, cheese and fried egg. It was delicious! It came with skinny fries, the kind that you could eat a bazillion of and never really get full. I also ordered the Salted Caramel Pretzel milkshake. Amazing. Really, I could taste every flavor. Total rival for Cookout. I was really pleased. I’ll definitely come back here sometime, I may hit the drive through just for a milkshake.

Hello friends,
This was my 2^nd visit to S&S in my life. The first time was years ago before going across the street for a movie. Well I haven’t been back since because I think I paid almost $ 25 bucks for to people!!! Whaaaaaad???
Well, me & mine tried it out the other day to My Surprise the prices were/​are much mOre My Wallet (debit card) friendly. It was packed. I don’t think I’ve ever Ben to a fast food spot that has a «Please wait to be seated» sign. Well, we did wait. The menu is pretty nice.
I got a burger with a fried egg on it. Umm mm good. I also got the Parmesan & herb fries. Really good. But I’m a fry guy and the portion left MUCH to be desired. I know I coulda ordered another order but…
They offer ROOT BEER!!! Emmmm
I’ll be back for sure, especially now hat I know it’s not 50 bucks for lunch or dinner.
TTFN

Nope, not a fan.
Perhaps I set myself up because when I went I was starving and looking to try something new… but this place didn’t hit the spot for me at all.
I decided to do drive thru and went with the Chicago hot dog meal which comes with fries and I added a chocolate milkshake. Well I had to keep repeating my order to the drive thru attendant, for whatever reason just could get it right… finally when he repeated back what I actually wanted and the wait to get to the widow began. I waited and waited to get to the window.
When I finally got up there he handed me my milkshake and a footlong hotdog… I told him that that wasn’t what I ordered but he insisted that the order was correct, I wasn’t in the mood to argue I was too hungry…
The fries are supposed to be like shoestring fries but mine were cold and I didn’t care for them at all. I’m a french fry lover so this was very disappointing.
The hot dog came overwhelmed with toppings onions, relish and ketchup… now normally I would be raving about an abundance of toppings but here they ruined the dog! The toppings overshadowed the flavor and made the bread wet… ugh I hate wet, soggy bread!
The only saving grace and reason for the 2 stars was the milkshake. It was creamy and came topped with whipped cream and a cherry…
Other than that I don’t see myself running back here anytime soon.

Another formula chain restaurant, Steak’n Shake is nationwide with their burgers, fries and fantastic milkshakes. Yes, they have plain old boring cheeseburgers, but they also offer a broad variety of toppings to satisfy the taste buds of every carnivore — mushrooms, guacamole, cheese (american or cheddar), BBQ style, even one they call «The Royale» which comes with bacon, cheese and a fried egg.
Fries are the thinner shoestring variety and they’re not terribly greasy and are surprisingly not oversalted.
Service is hit or miss. I’ve heard horror stories of rude staff. Today, my waitress was just so good that I not only mentioned it to the manager, I called their customer «complaint» line and told them how great she was.
Steak n’ Shake is open 24 hours. They have a sign on the door today that they’re open on Thanksgiving Day, so perhaps if you burn the turkey and mush the mashed potatoes, you can come here instead.
Warning! The parking lot is very clearly marked as for SnS guests only. If the Lynx lot is full, you do NOT want to park here.

I had written a nice 3-​star review for this place last night but then an hour after stopping there for dinner I got sick so they lost a star.
The good things include the juicy burgers can be customized to your tastes and there are coupons galore available for various discounts. Also, they have great milkshakes here.
The bad things include the service at the drive through. They don’t seem to comprehend what you order. I ordered an unsweet tea and I received a sweet tea. Thankfully, this tea wasn’t the deathly sweet kind of 20 parts sugar to 1 part tea like you get at most fast food places. What I received was a lightly sweetened tea which was actually refreshing.
What made me sick, I have no idea. But it had to come from this place since that last thing I had to eat was 8 hours prior and it definitely hurt my chances of ever returning to this location.