When in the mood for some chicken fingers and fries Zaxby’s is your guy. Staff is alright, could use a few more smiles, my order is always right when I go inside or into the drive through. It is so annoying when you have to tell the employees something that should have been done right in the first place. I like there 100 + soda machine also. so convenient and its much better than the few choices of drinks your given at some fast food places.
Tracy P.
Rating des Ortes: 2 Huntersville, NC
My kids love Zaxbys chicken finger sandwiches and I often pick food for them from different Zaxbys locations. Employees at this location have a bad attitude problem. They act like they don’t want to be there and rude. Simple task becomes a turnoff. I recommend staying away from this location.
Mike S.
Rating des Ortes: 2 Charlotte, NC
I only visit Zaxby’s if my co-workers select is for our Monday lunch meeting. Otherwise, I would never select it for a meal. I really don’t understand what people like about Zaxby’s. Their chicken tenders are greasy, the wings are tiny. Their salads are OK, but not nearly as good as Chick Fil A or other fast food restaurants. Sorry, not a fan.
Monica M.
Rating des Ortes: 2 Charlotte, NC
I am not a huge fan of Zaxbys. If it is nearby I will go, but it is never a destination for me. This restaurant is slower than most and I agree partially with other reviews regarding the unruly staff. This is a regional chain and if you want something unique this isn’t the place. I usually keep it simple and get chicken fingers.
John M.
Rating des Ortes: 3 Charlotte, NC
This place is basically across the street from me so I’ll hit it once a month or so, I always go in and it’s always been a decent experience. I get the Snax combo and I’m always impressed by the quality of the chicken, I wish there was more but over all it’s usually better than KFC’s tenders. Really my only issues with the place are that when they mop the floor with that finish I have a hard time not sliding around and service is always meh. Not looking for perfection in a fast food place but you can do more than the bare minimum.
Monica S.
Rating des Ortes: 3 Atlanta, GA
I was worried coming here because of the negative reviews but I’ve found no reason for concern. My service wasn’t super friendly but they weren’t rude and I didn’t hear any bad language. The food itself seems like average zaxby’s. I will say that my experience is based on going through the drive thru but overall I’ve got no complaints. Update: the only strange thing is that they put BBQ sauce on my nibblers instead of zax sauce?
Monica N.
Rating des Ortes: 1 Charlotte, NC
I have eaten at several different locations and this one is a trainwreck. The food is terrible. I have no idea how chain food can taste THAT different from the other restaurants, but it’s not even close. The fries were literally burned to a crisp. I called to complain and whoever answered the phone said«So?». There’s a McDonald’s right up the street where the employees are super friendly(and the food is edible). I just go there instead.
Me H.
Rating des Ortes: 1 Derita, Charlotte, NC
This is an update to my former review. First of all I only when back because a friend of mine wanted to go back to see if we had a better experience. What we witnessed was atrocious! A different manager(Shameka or something on her name tag) was literally yelling & cussing at an employee as we walked in! She was even using the F word! How in the world can this supposedly«Christian» organization allow managers to act this way?! When I used to work anyone who acted like that would be fired on the spot! What is wrong with this company??? Needless to say we walked right back out. Neither of us, out friends or our family will ever diner here(or likely at any Zaxby’s whose corporation allows such behavior). DONOTEATHEREWITHKIDSORFAMILY!!!
Demetria M.
Rating des Ortes: 4 Charlotte, NC
When I want a really good chicken sandwich I visit Zaxby’s. They season the bird perfect… wings, chicken fingers, and the old school crinkle cut fries, but what brings this meal together is the Texas toast… thick buttered goodness at it’s best! Don’t miss out on this gem… they cook to order so you may have to wait a bit but it’s good stuff… a little pricey though.