Logix Federal Credit Union

I love Logix since day one of being a member they always been very helpful. I have recommended logix to all my friends and family and they also love Logix. As long as there service stays the same I’m not planning on going anywhere else. Thank you Logix.

Love the customer service here. Everyone is extremely helpful and offering. They only offer 5 stars for a rating here but I would give them 5 Diamonds ! ;^}

Great customer service and great online banking. I really feel like they care about you as an individual.

The staff here is friendly and professional. It feels like I live in a small town every time I go in. They helped me to purchase my new home at an amazing rate. So glad I changed to this credit union.

Always helpful, free coffee, happy faces and great service. Love Logics a lot! It is that simple!

I always have a pleasant time every time I have to go to the bank!!! Some banks can be so stuffy the tellers can be so cold and automatic but not at this credit union everyone is so nice and they always have a smile on there face and they truly care that you are satisfied with your service! Keep up the good work

Who would have ever thought that I would praise a bank? But Logix is no ordinary bank for my husband and I. They have great rates, very convenient locations and professional, personable and friendly people.
Going there is always a pleasure because they make you feel important and welcome.
Oh, and when you open an account, you get the coolest little flash drive!

I love Logix Federal Credit Union Bank which my money grows faster. And the staff are amazing friendly and helpful. Melissa in Woodland hills branch help me and seems very patient in my questioning and answered politely with cheering voice…

Nice inside.
Friendly
Professional
Very knowledgeable about the benefits they offer

I love Logix Banking they have great customer service, they saved me a bundle on my car loan and all there features are very convenient.

Amir got my accounts opened up, some not so simple transactions completed and my online account set up in no time. I’d always heard from friends that credit unions were better and Amir proved them right!

I’ve been banking with Logix for over 20 years. Service has always been top notch. I appreciate the availability of ATMs.
Recently I needed to do a wire transfer. Austin from the Chatsworth branch made it quick and easy. I really appreciate the help.

Had a very bad experience with Kimberly the service manager !
She is, inept and incapable of listening and should not be able to deal at customers !
She pretty much made sure the whole branch knew why I was there ‚
She had no idea about what I was talking about, in the end did her job and I appreciate that from her but her lack of customer service oversees that .
Am a very upset customer of this particular branch
Never have I been treated by such disrespect from a logix staff member .
I love my logix bank account but I will never visit this particular branch !
I hope logix takes care of this issue and no one has to encounter this person.

Tricia Mendoza, helped us with our loan. She was really helpful and informative. Thank you so much! If you’re planning on getting a loan, or just wanna open an account, look for Tricia – she’ll definitely take care of you! There so much benefits at logix compare to my chase bank – will be using logix for now on as my primary account.

My experience at Logix has been very pleasant! Tricia Mendoza, who helped me was really nice and she was very trustworthy! She let me know everything I had to do and she was always on top of things. Very nice bank and I’m thankful!
Ps. Their lollipops are really good hehehe
Thanks again! Xo

Logix offers several financing programs such as auto loans, checking accounts and mortgage loans. Which is why I’m even more disappointed.
The auto loans are very good and I have a few friends who have them which is why I believe their very good at that.
The checking accounts are also good, I know they have some benefits.
The mortgage loans on the other hand I assumed would be great so when my Co worker recommended I go to logixs, I didn’t hesitate for a second then when I got there and met Johnny k
I knew something wasn’t right… first he tried to switch me to an adjustable ARM loan even after I said no and no he insisted.
That’s when I should have ran out but no I figured the reputation and the programs but was I wrong.
As days went buy Johnny assured me everything was great and moving. The whole time I called asking for updates and if I got a response it was automated and said he was out of the office and to contact his manager who never answers either or he was on lunch or he was busy staring at a
screen (I know I was right in front of him, 5 feet away, at least pretend your typing geezz)
He made me drive back and forth several times even after I asked him if he needed any additional paperwork. He would say no then ask for them a day later in turn I’d waste more time and the seller was getting anxious as well.
In short words Johnny and nicole his underwriter wasted everyone’s time, almost cost me my deposit and couldn’t do the loan because he forgot that my company pays for my car and that made my debt look higher. I think what upset me the most was that he didn’t even try.
Its a Shame but he knows its true. I’m not upset because I found someone else to make things right and take care of his mess. If you need an auto loan go see them but if you need a home loan… Pray you don’t run into Johnny kovac at logix.
Maybe I should have gone to Amir because based on the reviews it seems he’s the one to go to.

Very friendly and professional service. Quick and efficient. Received tons of information and instead of pushing me to fill an application I received valubale advise.

Staff were so kind and efficient. Hats off to Amir for great service! Definitely go here. I feel safer here than I do with my own bank.

They service is great fast and friendly I would recommend set up account with Amir he is great

Made an appointment for an auto loan and it was a smooth process. The banker Amir assisted us and explained everything thoroughly. Also, we received money back from opening a savings and checking account as well as a power charger for our phone and checks.