Cherry Hill Health & Racquet Club

CHHRC is an awesome family friendly facility, offering a full range of classes, programs, yoga, tennis, racquet ball, karate, machines, free weights, a café, child care, massage and even a physical therapy office on premise. Additionally, the trainers are knowledgeable, friendly and truly interested in helping you be the best you can be. They continually expand upon the classes, keeping things interesting and diverse, always evolving and mixing up the bag. Yoga is offered in a studio setting, with the caliber of teachers your would find in a private yoga studio. Being a member at CHHRC is like being a member of an extended family!

My family & I have been members for over 10 years. We have participated in karate, basketball, group classes, & personal training. The staff/​instructors are friendly & knowledgeable. I love the «Group» classes — especially Power, Active, & Kick where I can work out with my friends in a fun, energetic, welcoming environment.

I signed with another gym today because this gym wouldn’t divulge how much membership is over the phone. What else are they hiding? What a turnoff! I would never go especially after reading the reviews. I could not believe this woman! in Membership services! Michelle? I cannot recall. She made a crappy 1^st impression!

My girlfriend and her family workout here. Really big gym, friendly people. High recommend it. Only thing is I wish that they had more boxing equipment, such as better quality heavy bags or dummies and speed bags, or a martial arts program of some sort.

I was staying across the street at the residents inn, where we could use the gym for free. First of all the system they have set up for the people who are staying at the hotel sucks. You have to give the front desk your id and they give you a pass. Then you hand your pass to the front desk at the gym and sign in. The first time I went there, the staff was not nice at all. I continued to go there the rest of the month and I still got the same attitude.
My coworker and I decided to attend a yoga class. We asked the front desk when we came in where the class was and she pointed down the hall. There was two yoga classes going on at the same time and we were trying to figure out which one was the right class. Well Justin, one of the instructors, came out with an attitude. He asked us if we were coming in or not and told us we were late. They were still warming up and we were only two minutes late. My coworker then did not want to go in because he was an asshole.
I went to this gym for a month and the staff was rude everyday and not only to me, but my other co-​workers as well. The gym has uneven floors everywhere and the parking lot is small and on the side of the building and you have to walk far in the cold before you reach the entrance. I would have to say this is the worse gym I’ve ever been to.

To be clear, this is a great club. Clean, nice facilities, and I found most employees to be courteous, helpful, etc. However, I had a bad CONTRACT experience here and I want to make sure it’s heard.
When I signed my 2 year contract, I wasn’t even thinking about whether or not the club had a pool. As it turned out, it didn’t. And in fact, it’s missing a few other accommodations that I’ve come to appreciate (this is where it’s important to know exactly what interests you & is going to make you successful). After a couple of months, I realized that missing the pool was a big factor for me. I stopped going to CHHRC and started going to another club.
After 5 months, I called up in good faith, attempting to cancel my contract. I knew the mistake was my own, and I knew I’d get hit with *some* kind of fee. I politely asked how much. Maybe 1 month? 2 months? 3? No… They wanted me to pay for the next 7 months (1 full year) in order to terminate the contract. Of course, I could use the club for the next 7 months, but that wasn’t of much help to me. So to be clear, they intended to make $ 50/​mo off of me, for 12 months straight, even though I had only used the facilities for the first 1 – 2 months. They called this a 12 month discount (letting me out of my contract 12 months early). They called it their legal right. I guess it is a «discount». And I suppose it’s legal. Whether or not it’s good customer service & practice… you be the judge.
So unfortunately, rather than leaving on a positive note, recommending the club to friends, etc, I am leaving on a bitter note. The club has basically communicated that they have no sympathy for somebody who makes mistakes (unless of course you consider my «generous 50% discount» a sympathetic gesture).
Bottom line for me… DO NOT sign a contract here unless you are 100% sure it’s the club for you. DO NOT be fooled into thinking they are family & customer friendly on the CONTRACT side. They will not let you out of your contract easy.

I can only comment about the gym, not any other facilities. I am surprised at all the great reviews. The equipment is reallllllly old. And dirty. I’ve never seen it cleaned. Ever and it’s noticeable. It’s old all around — not only machines but just the building itself with an old leaking air conditioner and very uneven floors by the free weights. And there’s no floor staff to help you if you have any questions. Some of the machines don’t work and after me telling them about it numerous times, they are still not fixed a month later. The customer service is hit or miss. And the gym is NOT cheap, but quality wise it’s on par with Ballys. Youre paying the price of a really nice gym for this place. I was a member of the JCC and for the same price, it’s thousand light years away — it’s got new equipment, it’s super clean, machines actually work and great customer service.

Great facility for the whole family, but it’s main focus is on its tennis program. My wife and I use the gym for personal training, take group class periodically. I also enrolled my son in there basketball, and PARISI program that helps your child with all aspects of sporting agility. My daughter took a beginners class for gymnastics. This place has a great atmosphere, offers personal training, has free group classes, Raquet ball, basketball court, and incredible tennis courts. Things I feel I miss is hot tub and pool. They do keep up on making sure there clients have a great experience so employees are friendly and helpful. Wish them continued success and to keep up the great work. Sorry not mention I have been a member for over 8 years.

They have racquetball, and I was super psyched about that. I went over to play using their 7 day free pass deal.
The racquetball rooms have a cubby in the door so you don’t need to leave your valuables in the hallway unattended while you are playing (you could also put it in a locker). The rooms are completely enclosed, so there is nowhere that you are going to lose the ball. All in all the facilities seemed clean and well taken care of.
I was not thrilled with the staff. I was ignored multiple times by the people at the front desk, I also noticed this happening to a number of other people who seemed to be members.
Honestly, I wasn’t going to become a member anyway, but I think it is worth noting the level of service here. The facilities get high praise, the staff does not, we meet in the middle.

Great gym! Very clean, great machines. I guess we could use a little more room for people to do their own exercises, due to the popularity of CrossFit style workouts. The locker rooms are nice and clean. Staff is friendly.

Cherry hill health and racquet club is the best run club in our area. The owners and management staff are professionals. Facility is spotless. The best. Tom Norton

How do I miss this gym? Let me count thy ways.
1. No hard sales pitch.
2. True focus on healthy living and customized physical routines.
3. Incredible group lessons — best classes and instructors ever.
4. A little pricey, but completely worth it.
5. Awesome hours.
6. Nice locker room.
7. Family-​friendly.
8. No wait for anything.
9. Awesome approachable staff.
I cancelled my membership only because I moved and changed jobs. Had I known then what I know now, I would have forced myself to plan a little better and travel a little further.
I do miss you, CHHRC. I miss you immensely.

I’ve been a member for about a year. I’ve tried a few other places in the area. CHHRC can’t be beat for the variety of classes available and the varied schedule for those classes. By far the most complete group fitness program around. The wide range of abilities of members and the varied levels of classes means there is something for everyone. The childcare is phenomenal– there are staff to child ratios based on the age of the child, so I never had to worry that my infant would get lost in the shuffle and I know that now that he’s a toddler he’s not going to be given another child’s snack or get himself into too much trouble. The childcare staff supports your child’s potty training and for those children not potty trained, they’ll change a diaper. At other gyms you get called out of class to change a diaper which brings your heart rate to a screeching halt. Between the classes, the friendly staff and members, and the childcare, this place is actually a fun place to be. I walk in knowing that I’m going to enjoy my workout and that I’ll probably leave a little less stressed and with a smile on my face.

Absolute best gym i’ve ever been to. Employees take the time to get to know you and keep you motivated!

The gym that actually got me going to the gym. That’s a miracle so of course it deserves a 5-​star! 20lbs lighter and feeling fab!

I have already sent an email to CHHRC about their cleanliness. I was a member for about a year. The ONLY major issue I had was the cleanliness. I am a machine person. I will also use the mats and weights. Not asking for much.
I received a great deal $ 30/​month (buy one, get one free deal). You really can’t beat that for a gym that you are not waiting to use the machines.
After telling them about my reasonings of leaving, they did say they were attempting to clean things up a bit, so that was pretty cool of them. It still wasn’t enough to make me stay. I use to be a member of Philadelphia Sports Club which was spotless. Machines were kept clean, mats were swept. I also paid double there. Well worth it.
I came to CHHRC and that was different. Just a simple windex to the TV screens or clean the coiled remote cords every so often. I have to stare at that for at least 40 minutes, it would be nice for it to be semi-​clean.

fantastic gym.
the tennis courts are proper.

In short: Best. Gym. Ever.
The first time I ever attended CHHRC was as a guest of my friend Shannon. She raved and raved about this place, and bought me to an open house they had one night. I agreed that it was nice, but at $ 65.00/month, definitely a little more pricey than the gym I was going to at the time.
When I left my previous gym, mostly due to a crazy gym stalker, I immediately remembered how much Shannon loved CHHRC. The website offers a free 2 week pass, but when I went, had a full tour, and heard some of the incentives, I joined that day.
Most of the members of CHHRC are professionals and people serious about their fitness. The slightly off-​the-​beaten-​path location and slightly high rates definitely weeds out most of the people who use the gym as a social scene. In addition to TONS of cardio machines and a fully equipped weight area, there is also a specific women’s only area, Yoga studio, group class studio, spin studio, tennis courts, and Racquet ball courts. The gym itself does not have a pool, but membership includes a membership to Wahoos. The women’s locker room and bathrooms are all extremely clean, and quite roomy.
I would HIGHLY recommend this health club for anyone serious about their fitness and not looking for a social scene. Not to say that there aren’t friendly people there, but I think most of my lady friends can agree that it is nice to be able to walk around the gym and NOT feel like a piece of meat.