Ace Hardware Norwood Park

First time to go here, not busy at all on Leap Day… From outside it looks like a very small store but it definitely has quite a variety of household, hardware items. They have a key cutter! Prices are reasonable and service was quick and good!

This hardware store is my local hardware store. I come here very often and sometime 5 times a day. I recently got a condo, 2 mins away. All my visits overall have been great ! The ladies at the front are very cheerful. The guys in the back are great and very helpful. Some things are a little pricy but, they do have awesome sales.

Ace hardware just continues to disappoint me.
Not his location in particular, the Ace brand now is mostly crap made in China.
I ordered Christmas presents from
in plenty of time for the big day. Now just 3 days left they have cancelled my order. I suspect that they did not want to honor their online sale coupons on name brand merchandise.
I called customer service and wha connected to some lady with a thick Indian accent. She said she was in Florida but could not remember the city name… hmmm
Ace had drifted from their origin and now is mostly an overpriced dollar store.

After today I will never shop there again. I always shop at this ace for all my home needs. I bought a Gallon of paint which they mixed the color wrong. I then tried to return it for them to tell me that it’s not there fault not would they mix me a new one. The paint color is clearly not the one On the color chart I picked but they still insisted with an attitude from both the manager and lady behind the register as if I’m the one who mixed it wrong that they are not at fault. It’s a shame that hard working people who spend there money at this ace are treated this way for them to save a few bucks. I advise everyone who shops there to make sure on there purchases because they will give you a hard time.

I love this store. Its in the center of the neighborhood and its dog friendly. So if you need to walk the dog, then stop to pick up some light bulbs or any other item, this is the place.
The staff is always helpful and polite. My favorite hardware store!

Another a great location and a great selection of stuff very friendly salespeople will help you find what you’re looking for. Watch out for the speeding camera right before the store

Love the tons of parking. Staff is friendly. They often give coupons for Ace at Jewel. Even without coupons appears to be fairly priced!

Awesome store, friendly staff, what I really like, they don’t have some stooge selling furnaces and patio room enclosures at every aisle head, like the big box stores.
Bring your money back to your neighbor hoods.

staff is ok and the checkout girl is nice, but the prices are crazy high. if all you need is a switch or couple screws this place is fine. but anything else they are twice the price. the better brands of caulk, for instance, they wanted $ 8 dollars a tube here… you can go to home depot and get the same caulk, but a *four pack* of it for $ 12.even the sale stuff is way higher than menards or home depot.

I’m so happy this Ace opened in my neighborhood. The employees are great and more then willing to help. They also have a little parking lot off Northwest Highway. A great neighborhood place to shop!

HOORAY! A real hardware store with the stuff you need and people who know what they’re talking about. Sure it may cost a bit more than the Home Depot or Menards, but the merchandise is quality and the service is strong. I’ll still buy paper towels at Costco but this is the place for actual hardware, plumbing, electrical, etc. A great addition to the neighborhood.

Great staff but overpriced on certain items. I don’t shop for much hardware items but more for essential household products. C’mon. Almost 4 bucks for bounty paper towels and 10 bucks for a small bag of cat food??? Some items you guys could lower in price. Your not a small neighborhood corner store. But I do like the comfort of having them around the area.

Fixed my screen door, a week later my dog ran through the screen and broke it. Took it back and they fixed it for free. A Big Thank you ! Staff very friendly and helpful. Home depot who!

Great store, knowledgeable and helpful staff, advertised products in stock, excellent coupons if you sign up for email and Ace Rewards. The few times I have needed to make a return, the clerk was accommodating and capable. I make it my first choice for hardware, paint, lawn and garden supplies, and some cleaning supplies. I would say that because of the periodic coupons, I almost always make purchases here rather than going to Home Depot or Lowes.

THEY ARE RUDE AND DISRESPECTFUL TO OLDER PATORNS !! I know most of the people that read reviews are much younger than I, but time marches on for everybody. When I went in to this location with my wife to buy something with their 50% off coupon and return one of three junk wine openers she bought there, the younger asst mgr went in back while my wife and myself went different directions in the store. While she was close to the back of the store she heard said asst mgr tell someone that SOME OLD MAN WANTS HIS MONEY BACK ON THIS. My wife yelled he’s your customer not SOME OLD MAN. He came out and gave her the refund and never said a word. I am an Ace rewards member @ the Park Ridge store and have never been treated like this. I hope SOME OLD MAN OR SOME OLD WOMAN reads this and never spends a dime in this store.
BTW over half of the patrons in the store and terrible cramped parking lot wer SOME OLD MEN !!!

been here about a dozen times.
I make this my destination of choice when i’m not on a time crunch — because driving to this place means i pass about 5 other little hardware stores… but this place is top notch. very clean. very welcoming.
the staff is friendly and actually knowledgeable, and when they actually don’t know the answer, they won’t pretend to know, but will get someone who does and/​or figure out what’s up.
dan, the main guy there, is probably the nicest person i’ve ever had to deal with… don’t let his rhinocerous-​like stature tell you otherwise.
cheers.

Finally something useful along this stretch of Northwest Highway. I know the old saying Ace your neighborhood Hardware Place will ring true for residents close by. Those that know me know that I’m way out of my area, however I do have family up this way and will definitely be stopping back in because I love local businesses.
This Ace is a scaled back version of some of the larger Ace’s, however the average homeowner will find all their needs can be met here. Paint, cleaning supplies, gardening supplies. And yes even parts for your Weber grill, I have a 12 year old grill that the ignition button went out on it. I called my husband to look up the part number online to be sure, but while I was on the phone with him I was immediately offered help by a helpful hardware guy saying that he could look it up for me. He said if they didn’t have it they could check the warehouse, so I’m guessing that even though this place has a smaller retail footprint than the regular Ace, or heaven forbid one of those MEGA STORES, yes you have to capitalize that, because we’re talking big, after all, they will be able to get what your looking for.
This place opened up about a month ago, please if you live in the area support this business, businesses like this are needed and they’ve been going away. I wish these folks all the best in this venture.