Allegro Chicago, A Kimpton Hotel

Stayed here on a work trip. The location is ideal.
First topic, COFFEE. For coffee lovers, just know there is no coffeemaker within rooms. They have a great coffee bar in the lobby (which is on the second floor– myself and a few co-​workers all struggled independently to find the lobby). They offer iced and hot coffee in the summer.
STYLE– very art deco with classy finishes.
SERVICE– everyone I encountered was very helpful, from front desk, to bellman, to valet. The gentleman flagging cabs didn’t let my co-​worker and I get into a cab that stopped out front because he knew the driver and «he was mean». He shooed him along for us.
Overall, great experience.

Hotel itself is nice, no complaints in regards to cleanliness or comfort of the room. Only complaint Is hotel staff and location. I called down to the front desk one night to ask if drinks could be delivered to the room and I was told I could come down myself as the bar was closing in 20 min. Not sure why you have room service if you aren’t going to service the hours in which you advertise? Also, had an issue at check-​in which was graciously taken care of after I contacted Kimpton Headquarters. And while location isn’t TERRIBLE, everything within walking distance closes very early. None of the decent restaurants, bars, or nightlife stay open past 7ish.

3.5. Second hotel I stayed at during my trip and it was rated the same as the first. The rooms are minuscule, even for nearly $ 500 a night during the week (!!!). Good common areas, comfortable bed, stocked fridge with diet Sprite and brought me a curling iron/​microwave complimentary. No dressers, tiny closet space, tiny tv shoved in the corner. I might just deduct another star as I’m thinking about this more-​lol. Would not recommend.

My parents, fiancé, and I stayed at the Hotel Allegro on my wedding night and the night after. I booked a number of rooms 9 months in advance. My fiancé and I went to the bar at the Allegro a number of times before the wedding night to make sure that family and friends could come back and have drinks. All of the bartenders were friendly and stated that they stay open as long as they have customers.
My parents checked into the hotel and asked the front desk if the bar would be open when we returned after the wedding. One of the workers stated that she couldn’t guarantee it would stay open unless we paid them $ 300 and got to the hotel by 12:30am. When we arrived at the hotel, the bar was open and there were many guests still present. When we spoke with the front desk and asked why we had to pay $ 300 to keep the bar open when the other guests got to sit there for free, she had no response and started arguing with my family members. She stated, «I’ve been working 4 days straight and I just want to go home.» She was extremely unprofessional and offered no solution to the problem. My parents paid $ 300 to sit at a bar that would have been open anyway.
Then, my husband and I checked into our king bed room and quickly noticed that it was a queen size bed. When this was brought to the attention of the front desk they offered no solution or response and gave a paltry «sorry» and stated that the rate for queen and king sized beds was the same. Every single person from the front desk was rude and less than helpful. No one in my family will stay at this hotel again!

This hotel has a great ambiance and is centrally located in downtown Chicago. About a mile walk to Millennium Park/​Michigan Ave/​The Hancock building/​etc. Nice rooms and a comfortable stay. For the price, I would have hoped that wifi would be included, but it was an additional charge of $ 12.99 a day.

Great hotel. Loved the front desk treatment and our room was lovely. Confidently located right off the L. Parking is a bit $$$ so we parked at a deck across the street. Love the Art Deco design was hot. Love the logo too. we are Kimpton Karma members and when I booked the hotel I mentioned we were going to a Cubs game. When we got to our room they had left us peanuts and Crack Jacks! Love Kimpton!

We got a good deal to stay here over Memorial Day weekend. The location is great and the décor is fun. The staff was very friendly. They have a free happy hour at night and coffee in the morning.
The reasons for the lower rating: the bathroom is ridiculously small. I felt like I was in Europe. Second, they charge for Wi-​Fi. There’s absolutely no reason to charge for Wi-​Fi these days. It’s free at Holiday Inn for goodness sake! Also, the cleaning crew didn’t come by until 4:30, at which point we were back from the morning excursion and trying to rest before heading out for dinner.
Bottom line: good place to stay if you have a deal, but I wouldn’t pay full price.

Very nice hotel in the Chicago loop area close to all the downtown attractions. Really good services, but the hotel room was SO small. I felt like I was in a small boutique hotel in Europe.

If you love Kimpton Hotels, you will love The Allegro. A newly remodeled Lobby offers guests comfort without pretense. A complimentary wine hour for all guests … I know right! Accommodations are comfortable and stylish. The staff is second to none and are there for you when you need them. We stay here often when we are in town and absolutely love it. It is within walking distance of all major Loop attractions and the CTA. Can’t wait to come back!
Tip: Join the Karma Rewards Program to receive FREE wifi and a $ 10 Raid the mini bar certificate.

Very modern hotel with nice staff and décor. We took advantage of the wine hour (more like champagne and hot cocoa hour) and loved that it was a pet friendly dog with dogs that honestly had more expensive clothing that I did.
We are a fan of Kimpton hotels and will recommend this hotel to other folks who we know are visiting Chicago.

We just held our wedding reception at Hotel Allegro on New Year’s Eve, and everything went perfectly!
The wedding: KT, the event director, was absolutely amazing from start to finish — she made sure that everything went flawlessly and even handled a few vendor issues we had that were outside of her scope. She also ensured that every detail was executed flawlessly, and she was completely up to speed with all the elements of our wedding. She also provided expert advice throughout my planning process and I really valued her expertise. The event flowed perfectly, food and drinks were great, and the service was outstanding.
The hotel: We just loved the venue with its «modern art deco» style. All of our guests’ rooms were very nice. They’d all recently been updated and everyone really enjoyed the style & comfort of the rooms, though I did hear some comments about thin walls. The hotel offers a free wine happy hour from 5 – 6 everyday, and there was sometimes a nice complimentary hot cocoa bar in the lobby.
The lobby & bar: We hung out at the lobby bar a few times in the process of planning the wedding, and it has great cocktails and a great atmosphere.
Room block: If you are doing a room block with Hotel Allegro, I would advise you to have your guests call the hotel during business hours. That worked flawlessly, but I will say if people used the online booking system or tried to call outside of the front desk’s hours, we did run into a few issues where people were told the room block was full when it wasn’t, etc. Luckily there was an event coordinator, Holly, on hand who was very helpful in making any adjustments necessary.
Summary: I would highly recommend working with Hotel Allegro, and if I could do it all over again, I wouldn’t do it anywhere else!

My girlfriend and I decided to spend the weekend downtown and the Hotel Allegro seemed like the perfect mix of having style and a great location. This review will be for their King Jacuzzi Suite.
The front desk was nothing but friendly. They were very accommodating and made sure my stay was everything it could be.
As you can see from the pictures it is quite spacious. The layout is similar to that of a small apartment so it’s perfect for an extended stay or when staying with several people. The TV in the living area can be viewed comfortably from the sofa bed but is a second tv in the bedroom as well. One issue is that they do disable the HDMI ports on the TV. So you cannot hook up a media player or device. They don’t have movies on demand either so if you’re having a night in you’ll be stuck with basic cable.
The bathroom was rather nice. It had everything we needed and adjacent to the bedroom. It did lack a fan and sometimes you could hear the bathroom in use if you were on the bed in the bedroom. The whirlpool jacuzzi tub was fantastic. It’s also equipped with a shower head.
There is a lot of space in the bedroom with an average sized closet. Bed is very comfortable and the second TV is a great feature. Wifi is free if you’re a reward member. It’s free to sign up and you can even sign up after you check in. Being a member gives you a $ 10 credit for the minibar as well.
Overall this was a fantastic hotel in a superb location. But here are some things to consider if you want to book a room:
As many have said, the walls are incredibly thin. Now, of course at a hotel it is expected to hear some noise. You aren’t at home and with rooms right next to each other there is low chances of having complete silence. But here it was a little too much. My room was the one at the very end of the hall. But even then you could hear the people in the next room when in the living area. If someone is sleeping on the sofa bed it would be pretty difficult.
Our bedroom faced the street so the buildings didn’t really allow for a great view even from the 7^th floor. Also, the hotel is right next to the L train. Not such a big deal but occasionally you can hear it. There is also a parking garage across the street with a constant blinking neon sign.
It can get pretty pricey but for this type of hotel it’s kind of expected. The front desk was nothing but friendly. They were very accommodating and made sure my stay was everything it could be. The bar was great and the bartenders were very attentive. There is no room service, however, with the bar in the lobby and endless restaurants to choose from in the area it’s still a great hotel.

MUST READ. This one was a doozy!
I had many pleasant experiences at other Kimpton Hotels across the nation. I had a corporate event and thought this hotel will be able to accommodate my 10 guests for 4 – 6 days. The hotel was nice and the rooms were great but what I didn’t expect was the lack of attention. Again with this being a corporate event, sometimes there are slight changes. What I had was some of my guests wanted a different representative check in instead. So, we are just talking about name changes on the reservations. I had provided them an updated guest list (email and printed for their front desk) prior to the stay and I can not believe how they could have screwed that up. I had some of my guest that were not able to check in because they disregard my list. Some of my guest were ignored as if they have no reservation.
—This gets BETTER.
On top of the check in issues a few of my guests, including myself, were charged extra per night. We had a negotiated rate when I initiated them, but they had decided to charge the highest going rate.
—This gets EVEN BETTER.
After we returned from our event, some of us had huge charges that were explainable. My 4 nights stay came out to be $ 3600. I had to call my credit card to report a fraudulent charge without my approval.
During this whole fiasco I had dealt with the following Allegro Kimpton people with no help.
James Ancona — Front Office Manager
Raquel Toro — Sales Manager
Mary Perino-​Fleming — Hotel Manager
BEWARE!!! STAY HERE AT YOUR OWN RISK!!!

A stylish hotel within walking distance of Wacker Drive. The 1920’s-influenced design feels right at home in downtown Chicago. ALMOST RUINED by thin walls.
Highs:
–Walking distance to the CBOE (Chicago Board Options Exchange) and the heart of Chicago finance.
–While by no means cheap, our (sub-​$ 300) rooms were perfectly reasonable given the location.
–Free drinks at happy-​hour.
–Free wifi (if you’re willing to give them your email).
–Soft linens cover a pillow-​top mattress.
–Great Italian restaurant in the hotel.
Lows (just one, but a biggie):
–THIN WALLS, VERY THIN WALLS. I awoke at 5:30am to the sound of my neighbor’s CNBC… It didn’t seem loud either, but I heard every word. My colleague had the same experience elsewhere in the hotel.
Thank goodness we weren’t staying next to especially romantic couples…

I have been staying at the Allegro for the last 2 weeks due to work training. The Allegro is a quaint hotel. There are several things I like about the hotel. 1. The staff is more than willing to help. 2. the Kimpton rewards seem to be good. 3. free wine 5−6pm every night. 4. Free bicycle rental. 5. Free wifi.
There are 3. things that I dislike about staying here. 1. The rooms are tiny with close to zero closet space. 2. There is almost no counter space in the bathrooms. Getting ready in the morning is a challenge. 3. The walls between rooms are paper thin. I could hear my neighbor the entire night and had to wear earplugs to get a good night’s sleep.
I will probably stay here when I come again despite the things I disliked.

Enjoyed our quick stay here.
Location is within walking distance of Millennium Station. Directly across from a restaurant tavern (Randolph Tavern) and in the middle of the theatre district.
Décor was incredibly unique, reminded me of the great Gatsby throughout. Front desk gentlemen upon checkin was quite friendly. The young woman Cassie upon checkout, not so much.
Room was SMALL. I’ve never encountered such a small hotel room. Bathroom was the size of a small closet. All in all, functional for our stay– but would have been impossible if there were more than 2 of us. We had a king bed, it was very comfortable. Appreciated the strip of outlets on the desk.
They charged my room for an overnight parking when I did not park a car. They took care of it no problem at checkout. But was a little strange to me how that would have appeared.
Would love to stay again. But not for the hefty $ 325.

3.5
I am a loyalist and generally don’t stray from my preferred brand, but there are times when business dictates where I go.
This is a boutique hotel in an older downtown building, therefore, you should expect smaller rooms. Though they are much larger than I have experienced compared to other locations.
Pro’s:
+ Location — Located in the theater district, you are a few blocks away from the CTA and many restaurants. Plus it is attached to a Starbucks/​
+ Outlets — big plus on the strip of outlets on the desk next to the bed
+ Shower– The shower head is decent height and the water pressure is nice
+ Wine Hour — They do offer a wine hour in the lobby. The downside to this is that it is only offered from 5 — 6 pm, so if you work late, you might miss it.
+Lobby/​Art — The lobby provides a relaxing environment to meet with other guest in a stylish and well decorated and interesting art
Con’s:
— Bed– No matter the number of the bells and whistles you have, if the bed isn’t comfortable, I will not enjoy my stay. I personally found it to be rather stiff.
–Sink– Why in the hell would decide to but a sink in that it is difficult to wash your hands or face. Functionality should override aesthetics
–TV Channel Cards– They are incorrect and need to be updated
–Noise– The walls are thin. If your neighbor is a snorer or someone in the hall, you will hear them.

Environment: ⁴⁄₅
Employees: ⁵⁄₅
Drinks: ⁵⁄₅
Costs: ⁵⁄₅
Total: ²⁴⁄₂₅
Synopsis: To be honest, I never thought I would be treading around Chicago ever again, or at least not so soon! I came here for a conference and was blown away as to how fabulous this hotel was and the most notable the employees. When you first walk in, you definitely have a feel of an exclusive membership to some bougie place. The king size room I had, was also gorgeous with the lion bathrobe! Hahaha. My main concern was how small the bathroom was and the design of the room. I don’t think they really thought it through because it didn’t give that «huge» and «comfy» feeling after you soak in the décor.
Environment: When you walk in, you are just in awe as to how fancy everything is. It feels like you are an exclusive palace that you just got invited into. Although the first floor doesn’t seem much you are surprised even further when you go to the lobby area with a huge space. And if you are there in the evening you can get free mimosas for «Social Hour.»
Employees: This was by far the best customer service I have ever had in relation to hotels. I originally was supposed to fly in on a Wednesday, but because of some «storm» in Chicago, my flight got cancelled. I quickly called the hotel to see if I could cancel the night’s stay and save the company business. Paige, the woman who helped me, said it couldn’t be done but she was able to move my room on a Wednesday to Friday, which worked in my favor. YEA!
Drinks: Their «Social Hour» is pretty awesome where they serve you champagne or their alcohol drinks. Of course, I didn’t really sit around and socialize (my sister said I have enough friends), I just went there for the booze! LOL
Cost: For the pricing for what I got, was a good deal. It could have been because of the connection with our company, but it was amazing! Yea!

I love kimpton hotels and am glad I stayed in one during my visit to Chicago. This particular hotel was cheaper than the other kimpton hotels in the area but the service and friendliness from the staff was top notch. It was maybe a block or two further away from the bean but it was still centrally located. Its only two blocks away from the train station.
During my stay, they were under going renovations but it didn’t affect my stay. We stayed on a high floor and the renovations were taking place on their new lobby. I saw the final product on my last day and it was beautiful. Super modern and flawless.
The rooms were a little on the smaller size but it was enough for my stay. The bathroom was chic and had all the amenities one would need. But if you were missing something they offered to bring it up to you. They even had leopard print bath robes in the closet!
They also offer wine happy hour everyday from 5 – 6 and coffee/​tea in the morning. Another great perk from kimpton and if you are a member you get $ 10 raid the bar credit and free wifi.
Love all that kimpton has to offer and would stay here again if I’m visiting Chicago.

Very posh like feeling throughout the hotel. Great atmosphere, staff are pretty cool. Nice bar downstairs.
I’m not sure about the other hotel rooms in downtown Chicago, but mine was pretty small. They pretty much utilized every space they can for all the amenities in the room.
Free wi-​fi and internet if you sign up for the rewards program. The program is free. And you also get a $ 10 coupon for the bar downstairs or the mini-​bar in your room.
What I didn’t like is the $ 57 a night valet parking. Or you can opt for the $ 42 a night self-​parking. Either way, you’re paying a lot. It’s a good lessons learned for me, since the metro/​L-​train stations are pretty close and if I come back, I’ll opt to travel here via the mass transit system.