Bark Bark Club

Still five stars from me — in fact, I just wanted to update that BBC has a new electronic customer portal that’s been awesome to use. It’s great on mobile, sends automatic confirmation emails when your walks have been scheduled, and sends an email at the end of each walk with a photo of your dog and extensive notes from the walker about how things went. It’s been so nice connecting with my dog in this way during the day while I’m at work.

Love this place. My lab mix puppy is a handful to keep entertained on a regular basis. A day of Doggie Daycare or a night of boarding here and the pup is pooped. Such great feeling to have a tired puppy :)

I have had such an amazing experience with every person I have interacted with at BBC and just had to take the opportunity to gush about this fantastic home away from home for my pup Daisy! First off this place is a one stop shop for daycare/​grooming/​boarding/​walking and my girl Daisy takes advantage of every service they offer! The great attitudes starts from the top with owners Patti and Elizabeth and General Manager Carly, they care so much about all of the pets that come into BBC and greet them like they were long lost friends! Mikey, David and Joe keep Daisy busy all day and she comes home happy and exhausted! Also her walkers Madeline & Stephanie always makes sure she has a good time and get’s some attention during the day when I cannot be there. It is just fantastic to have a go to place where you know you can trust everyone to treat your pet as if they were their own. Thank you BBC for making Daisy’s first year in Chicago so wonderful!

My first time at Bark Bark was perfect! My dog loved it there and everyone is super nice. Me and my dog cannot wait to go back!

Nicole is the best dog groomer ever! My rescue pup, Marlowe, just loves her to pieces! He does not like to have his feet touched, but will let Nicole trim his nails because she is so gentle and patient with him. A true animal lover!

I have a very skiddish new rescue — and was worried that –if I could not leave her at Bark Bark –to leave the house for errands etc. I would have to give her back to the rescue agency
she is afraid — but absolutely not aggressive
we are 5 months later and (1) she lets me leave the house for 3 hours –no longer barking and chewing the boot mat (we haven’t tried longer) (2) she has no problems with Bark Bark folks — they tell me she was timid at first but now she lets them approach and leash her — and at times comes up to them.
The good news too is she loves the romp with the other dogs — I have an exercise monitor on her — normal at home activity registers about 60 minutes — at Bark Bark she is registering 258 minutes!- so obviously is romping around enjoying herself.
Bark Bark save this rescue dog from having to be relinquished. the only challenge is when I go to Europe she cant be left in an open area for 20 days — and they don’t have a private «quiet» place — so I am looking at
and Petco pethotel.

Took my cat here for a bath as she’s had an excessive amount of dander lately.
First of all, when I made the appointment I specified that she needed a special wash or someh
thing to help with her dander. I do to really know what is out there for that. They said okay that she would get a bath for pet dander. When I got there the woman said, we use hypo allergenic shampoo so she will still have some pet dander.
Great I’m glad you guys are careful. I know she will still have some dander. But why was I told she could get a bath specified for pet dander.
We got there about 10 minutes late, our appointment was as 12. No problem, they took her in just fine.
I thought I would stick around the area as we live quite far, we only came here because of a referral. I was told 3 – 4 hours. That seemed a bit long as it takes that long to groom and bath my dog elsewhere. The cat was only getting a bath.
Whatever I waited, went and got lunch, shopped at a few antique stores. I called at 3 o’clock to see how much longer it would be. Now the time changed to 430 – 5 oclock. They called me at 430 and said pick her up at 5.
Seriously? 5 hours to give a cat a bath. Yeah you have drying time but it doesn’t take 5 hours! There were at least 3 other people picking up pets when I got there though. Not my fault you over booked. My cat shouldn’t have to sit in a cage waiting because of it.
Then they charged me $ 65 dollars. My standard poodle passed away last year, her fancy grooming, bath, nails, etc. Only cost $ 60 dollars. And my cat is very well behaved, does not scratch, bite, struggle, etc when in water. She could care less. Not to mention they did not do what I had asked them for when I booked the appointment.
Just avoid it. The people are nice but clearly do not communicate, know their services, or care to make sure they are getting their work done in a timely manner.
Never again.

I was searching for a new Groomer after mine closed. Could not be happier with the BBC. Met the owners and the Groomer, all of whom were so warm and kind. They carry my favorite products and most important Phoebe looks FAB. Corina the Groomer recently sent me a hand written thank you card whaaaaa something you really don’t see much of these days. That nailed it they have won me over. I have also recommended them to friends. Thanks BBC you are all fantastic.

I literally will not take my dog back there! these people are not dog people I have a four-​month-​old Morkie who has never been around other dogs for obvious reasons he’s four months old and has not been outside for obvious reasons it’s winter he has not been around other people same reasons… I took my dog there for daycare it was his first time I guess an observation visit, when I walk through the door and told them who I was there to pick up they said or should I say a young lady walked up behind me and said your dog barked all day in a very negative tone, I thought that’s usually what dogs do especially babies. She literally looked at me as though I gave birth to this dog and told him to bark the entire time to disrupt her day. if you own a pet affiliated business expect for them to be just that animals.

I came in for some natural cat food and the lady at the register was friendly and knowledgeable. I witnessed an interaction between a groomer and a dog and I could tell the groomer was very caring and compassionate, and really enjoyed her job. Wonderful experience overall.

I don’t think I can rave enough about the bark bark club. We have a wonderful, yet very timid rescue. As a result of living with a hoarder, Teddy gets very nervous around people and will often actively try to hide. Quin, our walker, is amazing with him. He is patient with Teddy’s accidents, and praises his successes. He even spends time snuggling Teddy after the walk, which I am so grateful for! He’s so consistent, timely, and really kind.
The admin at bark bark club is also fabulous. They have really taken into account Teddy’s needs and my requests regarding walkers. I’m so pleased with the promptness of response from them, and their upmost professionalism.
I honestly can’t rave enough. Thank you Bark Bark Club, and thank you, Quin for your patience and love toward our little mess of a pooch!??

I adopted my first-​ever dog in May and I’ve used Bark Bark Club for tons of stuff since then. Every service has been fantastic!
First, Mina gets walked daily by Bark Bark walkers. They use an online system for scheduling and payment, which makes it very easy to keep up with her schedule. They’re also very flexible — no penalty for last-​minute cancellations, and if you need an emergency walk, they can often fit you in. I’ve seen the walkers bringing her in and out on my puppy monitor and they’re always so sweet with her.
Second, she has stayed with them for both daycare and boarding, and she always seems to have amazing time. Mina is a very, very high-​energy dog, and she sleeps for hours after she gets back from Bark Bark because she’s given tons of time to play and romp with other dogs. The last time she went for boarding, I asked them to groom her while she was there, and she came back looking and smelling beautiful.
Finally, I took the basic obedience class with Kim, who teaches at their facility. Kim is absolutely awesome. She can be tough, but she is a genius when it comes to understanding and training dogs. Mina now knows several commands and has calmed down considerably.
It’s great to have such a wonderful small business in the neighborhood. You rock, Bark Bark!

I love this place and so does my dog, CJ! We bring him there twice a week for daycare and often for boarding. The staff is great. My dog loves them and they love my dog. They are always good to him. Completely helpful and friendly. I highly recommend this place!

They were really nice and all but they never gave me a solid answer on how much it would cost to groom my dog when I called and even after they saw him. I had just moved into the area and he was in desperate need of a shave and shampoo. I dropped him off and when I picked him up again he looked great. But they charged me 70 dollars not including a tip for the groomer which seemed like a crazy amount for a 10 pound Cairn Terrier that doesnt mind baths at all so I know he wasnt giving them any trouble. I paid and left but on the way home I noticed my dog was walking with his tail between his legs and had diarrhea really bad. When I would try and pet him he would flinch and shake. This shaking and flinching lasted for more than a week and I even took him to the vet to make sure he wasnt sick. Im not sure what happened to him while he was there but anything to made him that sick and scared for a week cant be good. Its upsetting because I was hoping this would be my new go to pet shop but I wont put him through that again.

I really can’t say enough wonderful things about Bark Bark Club. Since the addition of Thor to my family last summer, they have helped make my life exponentially easier, while making his life exponentially more fun.
As a puppy, Thor had some pretty serious skin/​allergy issues. Everyone at Bark Bark was so understanding, and helped me to feel that he was being carefully watched and well-​taken care of on the days he went to daycare. They offered some great suggestions for simple skincare at home and questions to ask the vet, they always called immediately with any concerns, and they were very diligent in checking for any updates, while also keeping their vet/​immunization records on him up-​to-​date (so important for the well-​being of ALL Bark Bark’s visitors).
Thor’s skin has since recovered and he’s now happy, healthy and BIG, so as a 100 lb. year-​old golden retriever, he can be pretty high-​energy and has a lot of personality. We still use daycare once-​a-​week when in-​town, and also added walking twice a week. Their online system makes scheduling/​rescheduling a breeze, there are quite a few choices for walk times, the walkers are clearly well-​screened and responsible dog lovers, and David (Walking Manager) has been especially accommodating (even when I’ve had to cancel last-​LAST-​minute).
In addition, we’ve used Bark Bark’s boarding, grooming and pet chauffeur services and all experiences have been 5-​star. We hope to try out the training classes & workshops this fall.
MOST importantly — Thor gets SO excited every time he sees Patti, Elizabeth, Carly, Ernesto, David, Josh & the rest of the BBC crew — he literally RUNS the last few blocks to daycare when we walk there in the mornings. Their love for each pet, and his love for each of them, really speaks volumes. We can’t wait to get back in the routine after summer vacation! Thanks for all the TLC BBC, see you again soon :-)

I can’t say enough nice things about the Bark Bark Club. We have been taking our cocker, Gracie, to the Bark Bark Club for some time now for grooming and have always been pleased with the service and we always had the impression that the staff really loves dogs and takes good care of them. We ended up needing to board Gracie for a trip (she hasn’t been boarded in years) and we decided to give the Bark Bark Club a try since we’ve been so pleased with the grooming, plus we liked that they don’t crate the dogs.
Our trip took my husband and I overseas and we were not easily accessible. Our cell phones didn’t work most of the time except when we could get access to Wi-​Fi. A situation came up with Gracie while she was at the Bark Bark Club and she needed to see a vet. Elizabeth from the Bark Bark Club tried calling both my husband and me, left us emails, etc. in order to track us down.
Finally, I was able to use Skype to call her to find out what was wrong. I spent the next hour using Skype to call back and forth between the vet and the Bark Bark Club to try to figure out what to do and how to get Gracie to the vet. Ultimately, Carly from the Bark Bark Club arranged for their van to take Gracie to the vet (which is not nearby at all), Gracie was treated and stayed the night at the vet, and then the Bark Bark Club came back for her the next morning.
Both Elizabeth and Carly were so wonderful in helping me deal with a situation that I couldn’t do much about being so far away. They truly showed caring and compassion towards Gracie and went the extra mile (and then some) to make sure she was ok both before she went to the vet and upon her return.
Thank you Elizabeth, Carley, and everyone else at the Bark Bark Club for taking such good care of our girl! You’re the best!

As a customer for the last 8 years, I can honestly say that I trust the Bark Bark Club as much as I would my own family members. It can be so nerve-​wrecking when looking for a quality pet care place. The Bark Bark Club has been a true god-​send to me by making pet care a worry-​free experience every time.
I have used Bark Bark Club’s boarding services & dog walking services so many times since they first opened their doors for business. My 10 y/​o chihuahua LOVES them. I usually deal with Elizabeth, David, Patti, Carly… they are all very professional, genuine, caring, dog-​loving people. The dog walkers leave me detailed, sweet notes about their visits — which is really great.
I also use their grooming services & I am very happy with both the quality of their groomers & the services provided.
So whether you are taking your dog to them or they are coming to your home to provide pet care — Bark Bark Club is truly a wonderful place that cares as much as you do about your pet & about providing excellent customer service.
I honestly have no complaints after 8 years of using their services.

This place to go for all your dog and cat needs.
We had planned on using BBC for boarding but went with a family member instead. However we would have felt very safe leaving our pup.
They have a decent variety of goodies. The customer service is wonderful! It’s a great spot in the Edgewater neighborhood.

AMAZING EXPERIENCE! I explained to the ladies there that I have had some bad grooming experiences. They took both my dog Oreo and I in and asked a lot of questions to figure out what was best for him. I had a picture of what I would like him to look like and they made him look exactly like the picture.
Due to the bad experiences I’ve had I will admit I was still very nervous when I left but they sent me a video of my Oreo playing with the other dogs and enjoying his time there. This reassured me that he was doing great and even forgot all about me haha. This will be our new grooming spot from now on. Amazing customer service! You can tell they not only love their job but love dogs just as much. I will probably look into their training there as well!

Pet services I have used/​currently use:
Dog walking
Dog boarding
Dog daycare
Dog grooming
Dog nail trim
Dog obedience class
Retail store
Happy Yappy Hour!
ALL FIVE STARS.