Bed Bath & Beyond

I love to save money when I shop! Visited earlier today with a list of five things to buy and walked out with everything. Used two 20% off coupons for the big items. The associate behind the register told me that if I bought a bag of $ 1.50 gummy bears, I could also use my $ 5 off coupon. So I saved $ 32 off the regular prices, and my nephew Sam will get the gummy bears when I see him this weekend. (If you want to get their coupons, sign up online.)
This really is a convenient store if you’re looking for one-​stop shopping. You could wander around here for hours, but then you’d end up with a sack of stuff you really don’t need. I speak from experience. So I try to get in and out as quickly as I can. (Not quickly enough today, as I bought a new hair dryer that wasn’t on the list.)
Been shopping here for over ten years, and lately I’ve noticed improvements. Today, it was like all of the employees had taken a happy pill before they came to work. And not just happy… helpful, too. As soon as I would stop and look around, associates would ask me how they could help. And everyone directed me to the correct aisles. (Definitely not the Target shopping experience.) I hope all of this attention lasts.
There’s a big parking lot, but it gets packed on the weekends and can turn into an obstacle course. They have a generous return policy, but be sure to keep your receipts. I returned a set of sheets five months after I bought them because the hems unraveled, and they gave me a full refund. This is why I keep coming back.

Really, no gift wrap or bags unless for baby. They sell everything — why not that? Very frustrating

Feeling annoyed. Went shopping and they had NO shopping bags. How does that happen? I was told they had them upstairs but it was too busy to go get them. But there was not a sole in any of the three lanes that were open.

Everyone is really friendly from when you walk into the door they gave a guy standing there greeting you then you walk in they have lots of associate around and they all ask if you need any help and the first guy walked me to the item I seen online. I love the fact that they take expired coupons no manager approval needed. It was a great experience and I plan on going back soon.

I just left not to long ago from shopping here and the girl working at customer service took cared of me during check out. I understand they were closing but she was very rude and had a attitude. Maybe she needs to go through training again. It was horrible customer service and just a very unpleasant experience overall. To top things off I had to carry all my items out into the rain because they were all out of bags. Yeah, I won’t be back.

Super helpful staff! I had an issue with some curtain rods I bought that were too sort. I didn’t get here name but she helped find one that worked perfectly and I was able to return the rods that didn’t work without any hassle.

A great place to shop and browse. Always take advantage of the 20% coupons that you receive in the mail. Make sure you keep your receipts, have a great Return policy if you have receipts handy. Only downfall is the small parking lot.

It has anything and everything you need and might not even know you need but will once you are there. In other words make a list otherwise you will walk out of here with 10 additional items you didn’t plan on buying, haha. My friend and I came in here for some drying racks and as soon as we walked in an employee asked us if we needed help and we did so that was a moment where the stars lined up. The guy went above and beyond to help us find the drying racks my friend wanted; went into the warehouse and everything.
I can see myself coming here again and again. Good location too and has a decent sized parking lot.

Staff around the store was assistant in putting us in the right direction for what we were looking for but instead of walking us to the product, he simply said down by the rods… Then at checkout they told us they don’t have bags and if we wanted one we had to purchase one for $ 2… Finally the cashier was rushing and told me to swipe my card again because it declined while I was still answering on the screen if I wanted cash back. Clearly the card went through and if she had taken 3 extra seconds to look it would have helped make a better customer experience.

I hate shopping here like I hate going to the dentist. An overwhelming cluster f of stuff everywhere with employees that don’t like giving customer service makes for an annoying shopping experience. I hope Amazon puts them out of business.

I’ve been shopping with BBB for many years, as has anyone who is a BBB addict. I’ve never had as awful of a customer service experience as I did today. I needed to return my Roomba 650 as it stopped charging. I switched to said Roomba after the last THREE shark vacuums I’ve had from there stopped working. But I have faith in the company, so I keep going back. Not anymore.
Yesterday I purchased a Cali king Egyptian cotton sheet set. On clearance, marked as «customer unhappy». Right underneath the option that says «missing parts». I got home, went to make my bed, and the package had been neatly folded with ONE flat sheet. Made to look as if it was a full set. I needed to return the Roomba, so I came back today to exchange both.
The customer service lady promptly starts telling me I need to pay a 20% restocking fee. For the Roomba. Which stopped charging. That’s well over a $ 100 fee… To have an employee slap on a new label & go to the back room to grab another box? Seriously? Apparently this policy changed in January. Well, that would’ve been nice to know.
The excuse for the missing sheets? Oh that’s not my problem that it was marked wrong. Really professional lady…

The people that work here are wonderful. They suggest coupons, ask for discounts, apply awesome, unknown warrenties. They rock. If «Broad City» has taught you anything it is to appreciate your Bed Bath N Beyond. DO IT!

I love this bed bath and beyond. There is a parking lot which is a plus and additional parking across the street. However the 5 star rating is based on the customer service. As soon as we walk in, someone will ask what we were looking for and how they could help. Then throughout the experience, we are asked if we need assistance. Anyone that has set foot in a bb&b knows how overwhelming it can be so the offered help and assistance is much needed! Lastly, each time we check out, they have always helped us to save the most money possible with the millions amount of coupons we have. No matter how long it takes, they find the best way to use the coupons. How is that for consistency? I love this location and recommend it to anyone out there. Keep up the great work bb&b!

Can’t praise Epartida at this location enough! She went out of her way to help us when we were shopping for some hard to find items. Within 30 minutes, she had talked us through ways to save money, get better quality items, and even hooked us up with as many of the standing specials and deals as she could! She was pleasant, professional and so kind! We’ll definitely be back to this location! Strongly recommend it!

First, there is a parking lot. Bonus. I did not know that and had parked on the street and walked. Ah, well. I could use the exercise. These places are always very overwhelming to me because there is so much darn stuff. I needed one of those Blender Bottles for my protein shake. I just walked in and asked someone where it was. I’m too lazy to look all over the store. Nobody has time for that.
Even better was that they were right there –in the front by the register. The guy was friendly and helped me and then checked me out and BAM I was on my way.
This is a good place for any quirky need. They literally have everything. Just ask someone. Otherwise you will wander around looking for stuff because it is that JAMMED PACKED!

The worst part about BB&B stores is that they try to herd customers in an annoying circle around the store in hopes of getting as much additional spending out of people as possible. Sometimes I feel like BB&B is a late-​night infomercial come to life: «Buy our snake skin snuggie with removable wire bra for only $ 19.99! Act now and get a SECOND ONE for the low cost of your SOUL!» Sooo dumb.
Otherwise this store is nice enough and offers fairly reasonably priced products. My favorite thing ever is that they let you use as many of the 20 percent per item coupons you have in one purchase. Biggest problem with this store is I can never find anyone when I have a question and always have to wait ages in line — no matter what day or time I come.
Final Verdict:
If you need something super cheap — go to Target to Walmart yo. Otherwise BB&B offers comparbale products and prices.

First class! Store employees go the extra mile to make sure you find what you need and get the best deal. High five to Maggie and Mike who took care of all my shopping needs today! A+

I came here because there is free parking. It is also right next to Goose Island. There are also a lot of other shops located in this area, west elm, crate and barrel outlet, pottery barn, cost plus world market, trader joe’s and the list goes on. Good location to get a lot of stuff done.

It’s so funny to me that the first thing I think about this Best Buy is about: THE PARKING! Usually when you hear «free parking in adjacent lot» you are ecstatic… but not so much at this location. Others who’ve mentioned it have hit the nail on the head… it’s crazy! Not only is the lot fairly small, the spaces are incredibly tight and also, the lot is shared by several other businesses. I find that if I park over toward Goose Island, I’m much better off.
There’s some feng shui going on here though because just as the lot is packing in vehicles as tightly as possible… so too does this store pack a lot of merchandise in a relatively small square footage and fortunately, once you get into the store, everything seems to flow. I’ve never left here not finding what I need. (Oops, double negative, but I’m super positive about this BBB!) The staff is awesome & I’ve always had pleasant interactions with the cashiers.
Lookin’ forward to my next trip!

This place completely threw me for a loop. I’m used to the BBB’s in other locations around Chicago and California which really go «Beyond» bed and bath. Welp, not this one.
I looped the store and ended up back where I started… without finding anything I needed. Lo and behold, this place really is small and full of bedding, bath and kitchen items.
No cosmetics at this location! No shampoo, lotion, nail polish… Nada! You’ll have to go elsewhere.