Cleanse Chicago

I absolutely love this place. I have been getting colonics for over 10 years off and on. The professionalism and care they take is top notch. I go to the owner Christina and she is amazing. No if and or butts about it. This place is the best!

I’m a believer in alternative medicine, so when it was time to schedule the colonoscopy I wanted colonics over drugs.
Researching online I found Cleanse Chicago. Called and made an appointment; following their procedures I drank a gallon of water (the day before) and arrived a half hour before the procedure. Was told there was ample parking, both free street and paid parking. Good luck with either. Depending on the time of day, paid parking is full, and the same for the street.
The waiting area was small with a bench type seating. One of the questions I asked was if there was private bathroom, and if they used disposable hoses and tubes. Was told yes to both, but found out that the restroom was not in the same room where the colonic took place; in fact you had to walk across a common hall to get to it. You have to request disposable hoses and tubes.
The therapist, Tina, was fine. Upon completion I was told to wrap the towel around my waist and run across the hall to the bathroom and she would bring in my clothes. Now I don’t embarrass easily, but while you are on the toilet having someone come in, with their back turned away and set your clothes down was a little surprising, even for me.
I also wanted to try their infrared sauna. I thought that that would come before the colonic, but was done after. Again you had to walk down a hall to the sauna, which was extremely small and difficult to enter and exit, with no shower.

I’ve had colonics at 3 places in Chicago, one in Lincoln Square, then that other place on Belmont or Addison or somewhere that looks kinda like a Smurf house, and this place. This is my favorite. The only place to which I made repeat visits. I had colonics from 4 staff members, including Christina’s mom, and all were very professional and helpful in their own way. This is one of the businesses I definitely miss now that I don’t live in Chicago.

Cleanse Chicago is the best place in Chicago, hands down, to get a colonic.
I’ve been coming here for a few years (previous name Colon Care on Franklin) As much as I loved the unique elevator and friendly elevator operator, their new location is great! Very clean, cozy, and comforting.
Christina and Tina are absolutely wonderful. They’re super informative and really care about you as an individual, not just a customer. If you follow their suggestions, I guarantee your lifestyle and health will improve!

The staff is amazing! Christina especially is genuinely concerned of others’ well-​being and appreciative of their business. There are numerous services to choose from that will leave not only your body but also your spirit feeling refreshed and replenished. I would recommend anyone to treat themselves to the chi swing, infrared sauna, and foot-​bath. There are a few other services I plan on trying as well.

Christina is an expert at her craft, and she instantly puts you at ease with a procedure that could otherwise be awkward.
Through the years I’ve been getting colonics from Christina, I’ve definitely benefited physically, but I’ve also always left the clinic feeling rejuvenated from the relaxing atmosphere and the calming manner in which Christina works her magic.
I highly recommend her!

This is such an all star crew; helpful staff, professional, courteous and all around amazing. Having such knowledgeable people who care about health and wellness like cleanse Chi is what Chicago needs! Thanks ladies. Tina absolutely rocks.

I just checked out CLEANSE CHICAGO in its new location. I LOVE IT!
Friendly professional atmosphere… all new costruction…
First time colonic. .so was nervous… but technician was courteous, gentle and compassionate! !
I noticed a great menu of services from healthy skin care to healthy living!!!
Highly recommend! !!

I had a colonic at Colon Care yesterday with Tina and it was a very good experience. After reading some of the reviews I was a little worried but everything went really well.
I first called and made my appointment. I had several questions: Open vs closed system, how long the colonic lasts, etc. The woman I spoke with was very pleasant and more than happy to answer every question I had. She advised me that for the first appointment I need to show up 30 minutes prior to my appt time. As I was ending a 3 day juice cleanse I really wanted the 5pm colonic slot so I could hit it on my way home from work. I stated that I would possibly be there by 445pm and she was completely fine with that. Luckily I arrived right at 430 and began to fill out my paperwork.
As 5pm was approaching I began to feel a little anxious that I would not get the amount of time promised because I was brought back closer to 515pm and after I undressed and got on the bed it was closer to 520pm before we started. Tina was awesome, she was a wealth of knowledge and talked to me about everything that should and maybe shouldn’t be put in my body and gave me a packet of information to take with.
This was the 3^rd colonic I have ever had in my life and I’m not sure if I just know what to expect now but this was by far the least uncomfortable. She was very empathetic to any issues I had and just a really cool person to be hanging out with during a colonic LOL As the time to end drew closer she advised me that she was going a little over since we started late, she didn’t want me to feel like I was getting jipped. I loved that! That truly made me feel like she cared even though I had forgotten by then about my fear of not getting enough colonic time. :)
As for things other reviewers have brought up:
–The receptionist wasn’t overly friendly but she wasn’t straight up rude either. I did hear her chatting up another customer before me but it seemed like she was a regular.
–The elevator, I loved it. It was an old school open the gate and door kind of elevator. I have never been in one and I think its quite charming.
Basically its all in everyone’s own taste how you feel about the place. I thought it was great and I booked another appt for Saturday.

Thank you.

Once I came in with my groupon I had a very bad start they said that they can’t take me because the doctor does not take groupons which I understand, but the staff was so great over there after hearing me out and that I need to get the colonic done on that day, that physician was able to take me even though she does not do Colonics, I though this is the best thing ever because this is how business works with customers. The staff was just amazing there, the procedure was nothing scary at all, just the saddest part I had nothing come out so I dont know how good of the system they use and if it works.

I had a groupon and made an appointment for my first colonic ever, the secretary was bit rude, but no big deal. I got there and as others mentioned, the staircase and building are a bit scary but once you’re in the actual office, it was all very pleasant. I was scheduled with Christina (who I later found out was the owner) and she seemed knowledgeable and I was happy with the experience. it was great… well as great as a colonic could be. I was so impressed with my experience I immediately signed up and pre-​paid for another appointment 10 days out. At this point things went wrong. I had a Tuesday appointment and they require a 48 hour cancellation period, which is completely reasonable, but they are closed both Sunday and Monday. In a matter of 24 hours I had a death of a close personal friend, car problems, and my heat stopped working in half my condo during the coldest temps we have seen in years. Not wanting to tell the secretary all my personal business I told her I had a personal emergency, including the heat needing fixing in my place and was hoping to reschedule — NOT cancel — but reschedule. As a RETURNING customer I figured this would be no big deal. WRONG, she actually was super rude rushing me off the phone before I could even explain the entire situation saying that she «just got into work, couldn’t talk and needed to call me back.» Well she did call me back 3 times and left 3 messages explaining there is a strict 48 hour cancellation period and I would be charged if I did not come today. No exceptions.
Sidenote: I don’t understand companies anymore. Where is the customer service? If you were just a bit flexible with me, you could have had a customer for life. If you rescheduled and I cancelled again, then charge me, but because you are so worried about others screwing YOU — you screw your clients and lose them because of it.
Well not wanting to lose the money of a somewhat expensive procedure I show up in an awful state of mind. Ironically when I got there, they had no heat! I was then forced to sit in a freezing waiting room with my winter coat for my 6PM appointment. Already mad by 6:01 I told them that if I was expected to be here, then I expect my appointment to start on time. The rude secretary got the owner who I really liked just the week before and she told me (6:06) that she had another customer finishing up and it was not unreasonable for me to wait 10 minutes. At which point I reminded her that I had an emergency and it wasn’t unreasonable for her to reschedule me either. Why am I expected to be reasonable if they aren’t? So hypocritical! I told her it wasn’t right to force me to be here during an emergency and then still be asked to be reasonable and I ended up leaving with a refund.
What a nightmare. Don’t pre-​pay for anything! Or better yet, stay away completely.

I had been a client for several years, and had purchased a few colonic packages (because the pricing was better). Of all the places I had ever been for colonics, this was the best. But between one thing and another, I ended up not going there for about 18 months (not least of which was the new tubing they started using, which seriously felt like an intestinal puncture waiting to happen). Just yesterday I got a call asking me if I wanted to keep my file active, and when I called back to say yes, I asked about how many colonics I had left on my package. I was then told, oh so sweetly, that «unfortunately, those expire if you don’t come at least once every three months». So, basically, they get to keep several hundred dollars of MY money because no one could be bothered to call last year and say «Hey, use them or lose them.» Considering how long I had been a client, and how much money I had already spent there, I would have expected a little slack in this area. Nice client service. Needless to say, I won’t be going back, and I won’t be referring anyone else, and I will be telling my friends who used to go there to not go back, either.

This place was great! I came here because I’ve been feeling bloated for many years. Everyone seemed happy to serve you. I felt very comfortable getting my session done.

This is the 3^rd place I’ve been for colon cleansing in the Chicago area, and it’s my favorite! If you peruse the website, you will see they offer both closed and open type colonics. In addition, there are nutritionists, ayurvedic practitioners, and acupuncturists on staff should you need additional help or guidance.
I have one word of caution. When I called to schedule my appointment, I was asked if I wanted a male or female colon hydrotherapist. It wasn’t super important to me, but I said «female». When I got there, though, it was a male, Liam, that administered my colonic. He was great; knowledgeable and completely professional and got some really nasty stuff out of me. I will probably ask for him again he got so much crap out of me. But if the sex of your hydrotherapist is crucial, you may want to confirm and reconfirm with the receptionist.
Metered street parking was easy. Several people have mentioned the old fashioned elevator, so I won’t go into great detail, but you can always take the stairs. It’s worth it.

I’ve been a client here for years and years and years… seriously since 1998… and have always had a fantastic experience!
The space is calm and relaxing… a sweet little waiting area… free herbal tea and lots of feel good reading material. The actual colonic rooms are clean and cozy… the closed-​system room has a toilet located inside of the room… which is a huge plus in my book!
I usually get a Jimmy John which is and open-​system colonic and more of a DIY experience… but I’ve also had many of the closed-​system colonics where the therapist is present and manipulates the water flow for you. All of the therapists that I’ve had over the years have been wonderful… knowledgeable and professional but also kind and caring… which is definitely something you want when having a colonic… trust me :)
Overall…like I said… I’ve always had a great experience when I’ve come in for an appointment… I feel like the therapists take a service that could be perceived as awkward, embarrassing or uncomfortable and through information, education, really excellent customer service and a sincerely caring attitude toward their clients… make it a service that is calming, relaxing and pleasant!

Not to be gross, but did you know you’re supposed to get rid of 2 feet of waste per day!!! TWO FEET! I won’t get into any more details, but I wasn’t overachieving in this area. So…
Don’t be deterred by the jankety elevator. This place provides quality care and assistance. The colonic was much less uncomfortable/​embarassing than I could’ve imagined. Christina was my therapist and she was so helpful and caring, that it didn’t feel weird in the least to have her doing this procedure. I instantly felt lighter and it really made me think about what I put in my body. Doesn’t mean I will change everything, but they provided some very helpful guidelines and suggestions. Great experience for my first time!

On a mission to detox my system from processed foods I decided to head over to Colon Care. I was a little concerned when I got in the old rickety elevator to go up to the 4^th floor. The building was old and seemed a little dingy. Once you step into the office its like you stepped into a whole other building. My therapist was Tina she was awesome. Walked me through what I should eat and not eat and didn’t force me to buy all these products or make me feel bad for past choices. The colonic was not uncomfortable if you breathe. That’s the key. The process itself was an hour. The staff was nice and the tea was great. I will be going back

I went to Colon Care Hydrotherapy for the first and last time a couple of weeks ago. The process was much more uncomfortable than my first experience.
Although the space and personnel are very warm and friendly, I was creeped out by the building — dank, dirty, dingy, and gray — until I entered the oasis of their office, tucked away on the 4^th floor, where they welcomed me with smiles and tea.
In summary, the upside was the people and the tranquility of the space — 5 STARS. The downside is the isolated location of the building — 2 STARS.

My latest experience with Healing Quest was so terrible, it was actually nonexistent since no one was there for my appointment. I scheduled my appointment for a Friday morning, and when I arrived, no one answered the buzzer. When the doorman finally arrived (yep, I had beaten everyone to the building!) he took me upstairs, but the office was dark. I waiting about 20 minutes, then left. In their defense, they did call to apologize & reschedule, but in my opinion, that was the worst case of service ever and I decided to take my business elsewhere.
It should also be noted that they have a rather agressive fruit fly problem in the building, both in the elevator as well as the floor where the clinic is. I thought it was pretty disgusting, given the type of service that they offer, to have bugs everywhere. Gross.