D’agostino Auto Service Repair

Not sure why they have so many bad reviews. l think their services were great! Fast and affordable!

Stay away if you want to have a running working car. Those guys are bad news and are out to get your money. You been forewarned!

I’m warning people that unless your car breaks down and you have no other options, DO NOT TAKE YOUR CAR HERE. They will not diagnose it, They will not repair it properly in hopes that you
keep bringing it back so they can milk you for more and more money. Me? I’m taking them to court,

Scam artists.
Got towed here at 10:30pm because our car wouldn’t start (not a battery or starter problem). They checked it out, suspected fuel pump problem, but it turns out that the ignition wasn’t reading the signal from the key correctly. They said they’d have to re-​program the key, and asked me to get the spare.
When I came back with the spare, the car had been moved to the back of the lot, I was quoted $ 300+ to reprogram it, and they said they’d need to keep the car until the next night, because they might need to order an ignition antenna in the morning. When I questioned what the $ 300 was for they were vague but eventually said it was for labor, because it would take 3 – 4 hours to reprogram the key.
As I was leaving, it struck me as odd that they never even tried to start the car with the spare key. When I asked, the mechanic gave another vague and nonsensical explanation of why this wouldn’t work, and finished with «You don’t want to f**k with it». When I insisted, he said «OK, try it», but very deliberately handed me the original non-​working key. When I pointed this out, he went over to the exact drawer where he had stored the spare key and gave it to me.
Sure enough, the car started every time with the spare, and not the original. The mechanic still tried to convince me to leave the car there for a full day so they could reprogram the key, and then tried to tell me that the car would almost certainly break down if I drove it with the spare.
When he couldn’t convince me to leave the car, he said they would have to charge me anyway — at first he tried to tell me to pay the original $ 300, just because they had already given me a quote! Then he said I would have to pay half, and could pay the rest when I bring the car back to reprogram the key. The argument continued back into the shop, now with a «manager» and three mechanics standing around me and swearing and yelling. The manager asked «Is there something f**king wrong with you?!» because I had folded their repair ticket in my jacket pocket. More arguing, now $ 130 for diagnostic, then $ 100, eventually $ 75 was the final charge, and bizarrely the manager tried to be friendly again. give me everyone’s name, the hours they work, remind me that they just «like to help people», and — in complete contradiction of the earlier predictions that the car would definitely break down — said that I know my car and if I don’t feel like thee’s a problem I should trust my gut.
It’s obvious, they are the only shop open so they can get away with shady practices, but if they actually conducted an honest business, maybe they would get enough business to survive on regular work hours. If at all possible, stay away from here.

Avoid this place. i went there for an oil change, and they just drained the oil. as a result, the engine overheated and died. i now need to pay 4,000 dollars for a new engine. also, they tried to cover up their mistake by putting oil in the dead engine behind my back when i went there to confront them about it! do yourself a favor and have nothing to do with these people. they’re also quite rude.

Worst service ever! I meant it! This guys or at least the one who took care of of me don’t know sh**about cars or at least about tires.
I went Sunday, because I had a dam flat tire, now I’m talking about FLAT!!! Ok, so the guy added air to it and he said he was gonna try and see what the problem was…15 min passed couldn’t figured it… so then he decided to take off the tire and check and see if there was anything… he found two nails stuck in it… He took those out but didn’t even put a patch or something for the air not to come out again… Ok so it took him another 15 more minutes to check and see if there was anything else remaining. God all this time wasted for nothing, and charged me $ 15. Today same thing happen air came out, there is a place next to my job, the guy did the same thing they did and did not charge me not even a penny for the same thing they did. I had to buy another tire and wasted $ 40 more. The place where I went found out the tire had some kind of a hole on the side (inside) which the non certified mechanics didn’t see. They should have certified mechanics only not people pretending to be mechanics.

Worst service ever!!! I went in on October 24^th with a brand new rim in box and two tires. I had them put it on my car. I was serviced by Nabill. A couple days pass and I start to hear clicking coming from under the hood. I take it to them and he checks my engine and tells me that its something to do with the engine. I did not believe him so I took it to my usual mechanic. (I only took it to their shop because I was on a time contraint). My mechanic tells me there is NOTHING wrong with anything under the hood. A week goes by and my car starts to shake so bad that it is not safe or driveable. I had someone follow my car and come to find out —THE WHEEL IS FALLING OFF!!! Two bolts are missing and the tire is off the rim! I call them immediately and demand them to tow my car and fix their faulty work! They told me they will send a mechanic out to fix it. I waited in my car for 3 hours for someone to tow my car into their shop! The mechanic came, tightened the bolts on the wheel and took it to their shop. I asked them to check for damages because that was a BRAND NEW OUT OF THE BOX rim that I brought to them. Another mechanic worked on it and told me the holes of the rim are damaged from driving on it loose. He told me it was ok, damaged but still drivable. I was LIVID! The manager Peter told me he will take care of it and have Nabill order me a new one. Two weeks passed and I still did not receive a phone call about my new rim. I called and they said come in it will be here. I stop in two days later and the rim is not there! I speak to another mechanice, Ricky who spoke to Nabill. Something happened where they sent the rim back. I spoke to Nabill and he was trying to find a cheaper rim because it will be coming out of his pocket, and he was looking for a refurbished rim. I go off! I demanded a brand new rim from the dealership in box and packaging just like how I brought mine in. He told me he will call me. A month has passed and I call them. Peter tells me it has been sitting at the shop for a week now. I go into the shop and he brings out this rim that looks refurbished! There is no packaging to it, it was filthy with chemicals spilled on it and nicks and scratches on it! At this point I am demanding a brand new with box rim and a refund for the time spent chasing them for their faulty work and service! Peter tells me he wont refund me but he will order me new rim. I am still expecting their call to finish this ridiculous situation! No morals and no sense for customer service! I am not a happy customer and would never recommend anyone to get work done there!

They are on the corner of Touey and Western. My favorite 24 Hour repair shop. They rock! I have taken my car there many times, especially in emergencies.

We were saved tonight.
On the way home, TWO tires (paws) on Thor (our Camaro) were dead. One was flat; had to put on the donut; well my partner did! The other one was baaaaad.
We couldn’t wait for Sunday morning as the tires were waving their last goodbye.
I remembered reading the reviews about this place (thanks fellow Unilocalers) and realized oh my they’re open ²⁴⁄₇. So we head over there at 1130pm.
The tires I specifically asked for, he thought he had but to no avail he didn’t find them.
So he gave me BIGGER Good Year Eagle GT tires (almost new) and cut the price on them from 45 each to 40. Then showed me where one of the front tires will soon be waving bye bye; said he’d charge me 40 so that I won’t feel that extra 5 buck slap in the purse.
I recommend this place because they are ²⁴⁄₇ and whatever you need done, they CAN do it. They are really kind, gentle and want to do only the best for you. Mr. D’agostino told me I was the first customer to make him sweat since he arrived at the garage!
And if you do have anything wrong, try to see ROBERT. Oh my is he EVER a gorgeous hunk of a saavy personality & mechanical skill. I detect a southern accent. And he’s full of positivity.
Overall, this is a place you can go to and feel comfortable without feeling raped as if you’re being overcharged for anything.

So my son flattened his tire on a Friday, threw on the spare and flattened another on Sunday. He had to pull over in a no-​park area. Well, string of bad luck turned around when we found out there was somewhere we can go to at midnight (they are open 24 HOURS!) to get these tires replaced. I spoke with Oscar, who confirmed he had our tires (in case they were irreparable). He took care of us promptly and after realizing the damage was on the sidewalls, we got our used tires and was able to return to car in under an hour, thus preventing a sure tow (15 min was total wait for two tires). Reasonable priced. Good used tires in stock. Definitely saved some unnecessary worry by getting him back on the road fast. Would recommend!

Horrible service, overpriced
Went in for a used tire the guy asked if i was told a price I said no he said 45, really for a used tire wow ok what choice do I have but then he asks for my help wow he asked me to bring him the used tire to bring him the air hose to help him on the tire mount help him find a socket and to top it off the whole time hes smoking blowing his smoke in my face I have gotten better service from ghetto tire shops. I always had a feeling this place was sketch now I know. Never going back

This is the only place I take my car now. More specifically, I take my car to Pilo. I would highly recommend asking for him by name when you get there. He is honest and never tries to do work that doesn’t need to be done. He is very thorough as well and knows his stuff.
I guess this is more a review of Pilo than the shop, but I’ve always been more than pleased with the work, and the prices are better than any other shop I’ve found (even after new management took over).
Though Pilo does most everything, he is an expert when it comes to balancing tires, replacing brakes, and diagnosing problems.

The Management changed and Marco sold the place to two jacka$$*s. Excuse my language but those guys deserve it. It was a great place to go repair your car before the new owners came in. And then all of a sudden all the old mechanics (i knew most of them since i’ve been there a couple of times) left. They quit their job there because that’s how bad it got. PRICES went up, customer satisfaction went down. I would find another place who is more customer oriented, and actually care about getting the job done and not just ripping you off. Oh and that speak English for Christ’s sake!!!

I know that other people may have had poor experiences with this place, but my experience was great, which is what this review is based on.
I got a flat tire a few days ago and while my roadside service was very helpful in getting the spare on, I was scared (expletive deleted)-less about getting to a tire shop without getting completely stranded. None of the places I traveled to/​called were of any help (I’m not leaving my car overnight in BFE for you to change the tire… you’ve gotta have at least one that fits in store).
I wish I’d found D’agostino Auto Service Repair earlier in my search because that would’ve saved me a restless night. They’re open ²⁴⁄₇ (unheard of!) and I didn’t get that we’re-gonna-take-advantage-of-you-’cause-you’re-a-little-girl-in-a-big-city feeling when dealing with them. I was in and out within 15 minutes. No B.S. No add-​ons. Just great service.

This is perhaps the best service I have received (with Cassidy Tire very close to this). Not only is this place 24 hours, the guys there are quality people with a lot of experience. The customer service is impressive and they really serve their community. Sal and the guys are what you want out of your mechanic. I wish I could take this business with me when I move to Cali.
Mr. D’agostino…you have instilled a great culture at your shop. I can’t recommend this place highly enough to others… but I’ll do my best. :)

I was directed to this auto repair shop by the tow-​truck driver who picked me up after my car died downtown Chicago on a Friday night. I had planned to have the driver drop me and my car off at our usual mechanic, but alas, there was no parking lot, and I was not about to push my car into a spot on the street.
I arrived at about 9 pm, and they got the car in to take a look. The timing belt broke. So, I talked about it with a very nice guy who gave me an estimate of $ 600 for parts and labor. I consulted with my dad (my auto guru) and he said it was a good price for the job. I signed the slip authorizing up to $ 600 worth of work and was on my way.
Saturday evening, I get a voicemail from the shop asking that I call them back. ONE HOUR LATER, I return the call, only to be informed that the price would now be higher, more parts needed to be replaced. Since they couldn’t get a hold of me, they did the work anyway without my authorization.
Uh, excuse me?
I understand that I am a woman, and not all that knowledgable about vehicle engines, but I know that this was a big no-​no.
When I went to pick up the car, I politely offered to pay for the additional parts, however, I would not be paying for the additional labor. They really should know better. The bossman basically told me that he couldn’t wait for me to call back because the car needed to be put back together. Or, in my estimation, he needed to get another car in there ASAP so he could make more money. I get it, it’s a business. But, you still need to play by the rules. Eventually, we came to a compromise that I could live with, but I am dissappointed by how hard I had to work for it.

This is one of the few 24 hour auto repair shops in the city. Yes, there may be some glitches, but this is definitely a shop for the quick fix lamp or last minute repair at a time when you need hope and no one is open. True, no repair shop is perfect. When working with old cars and obscure parts, a corroded part may prove a challenge to retrieve. Ultimately, I find that they try to treat locals right given the ²⁴⁄₇ treatment that you get.
Are there other repair shops to consider during regular office hours on experience and price, yes. However, if you put things till the last minute, are too busy to care, or have a last minute mess on your hands, D’Agostino’s is definitely worth a try. I will and have returned.

I have a hard time accepting that a business is ‘bad’, but D’Agostinos has proven itself to be seriously awful. I have a horror story you wouldn’t believe about this place — it involves weeks of waiting, hundreds of dollars spent, the worst customer service you can imagine, and a still broken car. There’s a reason the place seems gross and shady — it is.
Save your money and time and take your car somewhere else.

I also got ripped off here. I ended up having to take my car to another shop to have them fix what D’agostino broke. You’re better off paying a bit more and going somewhere more reliable where they will guarantee their repairs.

Review #700 right here (which, by the way, you should bookmark… you’re welcome!).
Great little repair shop still in the city, yet practically on top of the ‘burbs. These guys are my oxygen — they make my world go ’round… specifically, in a used Saab that needs a little bit of work here and there to keep her running smoothly.
Why do I love my auto mechanic team?
— They’re open 7 days a week, 24 hours a day. Yes, that means Sunday too! Crazy, huh? So should something happen to your precious ride at 2am, you have somewhere to take her.
— They’re fair. And they let me bring in parts from AutoZone (there’s even one located conveniently 1 block west from the garage on Touhy). I don’t know about you, but the less of my paycheck I have to fork over on potentially pricey repairs, the better!
— They have Certified GM/​Saab master technicians (and are probably master techs of other models as well… just ask!).
— They have a really cool ‘stoop’ with 3 chairs where I can sit and wait for them to finish. You can even make a food/​coffee run to the Baker’s Square across the street and catch some rays… plus, if they ever filmed an auto shop reality show, it would be here. Hilarious customer encounters!
— Free storage. Meaning, if they finish the work on your car and you’re out of town for the weekend, they won’t hit you with a $ 65+ per day storage fee that many of the garages charge!
For better or worse, the D’agostino guys are my friends now. Not the kind of friends you hope to see often, but we’ll hang again when that serpentine belt breaks or my power steering leaks. Hopefully later and not sooner!