Glascott & Associates

Glascott and Associates have been great, They were my first land lord downtown and have been extremely responsive and timely in all maintenance requests. Kyle is extremely quick to respond and get maintenance to my apartment and is a pleasure to deal with. Nothing but good things to say about Glascott and Associates.

Great management company. Terry is very quick to respond to any concerns and returns phone calls promptly. Would rent again in a heart beat.

I lived in one of Glascotts building for 1 year and will never rent with them again. Apartment was not cleaned or painted prior to us moving in. When we asked them to come and fix holes in the bedroom and bathroom doors they patched it with puddy and didn’t even paint over the patches. Light brown puddy on a dark brown door is pathetic. Apartment was listed as central air. Let’s just say this was a flat out lie and it had window units. When we asked them to replace the window unit because it was not pumping out cold air, the management complained and it took 3 weeks to have it replaced because they don’t want to put a single dollar into their properties. Finally the day came to move out and couldn’t have been happier. We made sure the place was in better condition than when we moved in, but that didn’t matter when we got our security deposit back. They took out $ 250 for paint and patches. I called Kyle Glascott every day for 3 weeks to get an explanation for the charges and he never returned my call. The girls who lived below us said the exact same thing happened to them when they moved out 2 months later. Sounds like they hold $ 250 from every apartment for painting/​patches and pocket the money without fixing the so called paint issues. Horrible experience, horrible properties, and I never write on these sites, but beleive I could possibly help people from making the same mistake my roomate and I did. I have contacted the BBB and would like to take more action. If anyone has a suggestion regarding the $ 250 they have withheld I would be open to hear what actions I can take according to Illinois landlord/​tenant agreements.

I’ve (thankfully) received the apartment I live in with ApartmentGuys because if not, I probably would haven’t ever seen my apartment! (According to other reviews). There hasn’t been much to fix in my apartment the 9 months I’ve lived here but every time I call these people are just SO rude. This is my first apartment on my own at the age of 19 so obviously I’m going to have some questions that might be unnecessary but that’s your job!!! To answer my questions! I just can’t believe how rude these people are on the phone!
I would rather live in a dump then have Glascott & Associates as my management company again. Ugh

When we were first shown the apartment, there were plenty of issues and concerns we had (e.g. dirty/​damaged walls, moldy shower, dirty/​broken window blinds, etc.) My unit is on top of a bar, so believe me, I did not sign the lease with extremely high expectations of a pristine apartment. Still, we were reassured that all of the issues we pointed out would be fixed, that the walls would be «professionally painted», and that the unit would be in «like new» condition.
When we moved into the apartment it did not look like they even walked into the unit after the prior tenants left. The blinds were/​are literally so dirty that the dirt is permanent, the fan has a half inch cake of dust and dirt, the oven still has grease and burnt food, the shower has molded and loose tiles, there were still hangers in a closet, and the smoke detector/​carbon monoxide detector was hidden in the back of a bottom drawer.
We called the company and told them our concerns. Thankfully, they sent maintenance the next day to fix the major problems (i.e. shower sink that didn’t drain, fire alarm not set up) After this, one representive from Glascotts said to send a fax with the rest of the concerns. On Monday, I did so. I received no response. On Wednesday I called and was told that Kyle Glascott was the one that managed the building and I would have to address the issues to him. I called his line and left a voicemail since there was no answer. No response. I emailed two days after and finally received an email, not a call, two days later from Kyle telling me to call him and the issues would be solved. When I called and spoke to him I told him all the issues. He assured me that he, himself, walked through the apartment the night before and that he had a cleaning service for two hours there. I pointed out to him, word for word, «I don’t believe that anyone walked in this apartment from Glascott. I know there won’t be a fire the day I move in, but even something small but required, like the smoke alarm, was not provided but hidden in a drawer» Kyle then proceeded to tell me, «well it’s not like we go through the drawers before a new tenant moves in»… So if the last tenants were drug dealers, I would have to figure what to do with drugs they forgot in drawer, or a weapon, or just plain dirt, grime, or left over food? Kyle then said that he would send someone over the following Monday to clean the apartment. Monday came, no cleaners, Tuesday came no cleaners not an email or call. Wednesday today and nothing. We did get maintenance men that came to fix a leak that the bar underneath us had. (Remember the molded and loose tiles they said they would fix?.. Water was getting underneath them) The Maintenance men then suggested to us that we go buy a shower curtain for the opposite side of the shower to prevent water from getting behind the tiles… Wow
Overall, be very wary of dealing business with Glascotts. They have plenty of nice properties, decent prices, but honestly, plain do not care about their tenants. I still have not had cleaning services coming by, or any response from the company at all. When you call the office there is hardly ever an immediate answer and there is just a blatant disregard for tenant care.

Great landlord. I dont believe some of these reviews. Gas leak and failed to come out, ok? Yea right. I’m sure Kyle is in the business of his buildings blowing up with people in them. And if you lived where there was a gas leak, you are dumb. Call the gas company they would have been there fast to tell you theres is no leak.
That being said, I’ve lived at a unit in Little Italy in vintage building that needed some work. Whenever anything broke the repair man Luis would come out a s\soon as he could. Luis or Kyle would even give you Luis’s number for a better communication process. And when something did go wrong Luis fixed it.
One instance, the stove was getting hot for no apparent reason and I called about the problem. The problem was replaced the next day before I even knew someone had come to check it out. If theres is one thing i did get from living here is YES Kyle is busy, but he’ll respond to a text or email really quick and repairs were always done in a reasonable amount of time. For the rent you pay with this company and the service they provide, I could never complain

Lived in one of their buildings for two years. The maintenance guys were always there to fix something. I never had a single serious issue. The building was old but they kept it nice and clean. When my fridge was broken they replaced it right away. I’m now with a different property company and am realizing how great Glascott & Associates really is and I wish I wouldn’t have left.

This company is the worst to rent from. Several things happened that I feel were very unusual. Workers would show up unannounced and without knocking. There was a time when my girlfriend was over and she thought someone was breaking in. She called me frantic at work and almost called the police on a painter that Kyle Glascott told to enter my apartment without speaking to me or my roommate. Before I moved in, I was told that the apartment would be painted and cleaned. This was not the case. Instead about a month after moving in a cleaning lady was sent over, also unannounced. My room was half painted all year from the previous tenants and the place was dusty and by no means clean. There we several things wrong including the back door which could have easily been broken into along with missing outlet covers and holes where outlets or switches use to be. We could not run both of our A/​C units because the power would flicker on and off and disrupt our cable. Not to mention only one of the units worked. The other just worked as a fan. Our oven did not work for the time of our lease and no one was sent over to fix it despite trying to contact Kyle Glascott or the office. Kyle Glascott is a terrible businessman and does not care about you. He simply has this job because his family own the company. Kyle Glascott had the nerve to threaten me with his attorneys and swear at me on the phone when I moved out of my apartment at the end of my lease. Apparently I was playing games and was «f***ing» him so he threatened me rather than explain what was going on. He had no right no threaten me, and I was not contacted by any attorney because I did nothing wrong. I explained to my attorney the whole situation and he said that Kyle Glascott was out of line to threaten me, and that he had nothing on me. He claimed I signed a renewal on the apartment. We did talk about resigning and he drew up paperwork, but I never signed anything saying my new roommate or I would be signing for the next (2012 – 2013) year. I moved out as planned at the end of the month and six days later I received an email asking for rent. Kyle Glascott has no idea how to run this company and will try to screw you, as he did to me. Kyle Glascott and Glascott & Associates should be avoided. If for whatever reason you do chose to rent from this horrible company, do not talk with Kyle Glascott. Make sure to take pictures of the apartment when you move in and get everything in writing because Kyle Glascott will threaten you with his attorney and claim to have signed paperwork.

Beware of this landlord, they will nickel & dime you and ignore your calls as much as they can. Make sure all correspondence is in writing! Their go to response to any issue you have is to say, «I’ll have to discuss that with the owner and will get back to you.» The trick is that they won’t be calling you back, they just hope that you will go away and stop contacting them. If you have a security deposit with them you better make sure to take pictures of EVERYTHING before you move out. They will hit you will ludicrous charges and you will have a hell of a time getting your money back. Proceed with caution, you’ve been warned!

Reasoning behind a two-​star review vs. a one-​star is that I got my apartment for a great rate considering it was not only in the heart of Lincoln Park, but unbelievably close to the el and buses.
That being noted, I got my centralized Lincoln Park apartment for a great rate because the building itself is in high disrepair. Anyone looking for an apartment in Lincoln Park knows that a majority of walk-​up buildings you encounter are «vintage» (excusably unrenovated)– it just adds to the charm of the neighborhood, right? I signed the lease to my G&A apartment with the vintage factor in mind, telling myself that «it’s not the most attractive building, but it’s at an awesome price and I have hardwood floors. and a backyard. and a deck!»
My awesomely-​priced, centralized apartment did not cost me a penny in repairs, however, after living there for 2 years I realized that if anyone was to live there longer, they’d have to start putting in for their own minor renovations, which wouldn’t do much beyond what’s equal to dabbing a little concealer on a large bruise.
I attribute this problem largely to the decisions made when a tenant calls for a repair. MULTIPLE times throughout my 2 years there, we had a problem with a leak in one of the sinks– each time we called the leak would either be temporarily fixed, or fixed so shoddy that it made the problem worse. On top of issues like that, the repairman didn’t seem to know the right tools for the job which more times than often made for a second, more prominent repair job. One time, our ceiling fan needed a cracked lightbulb removed safely; I came home to discover that the entire fan was missing from the ceiling because the repairman decided that the more efficient solution would be to replace the fan– the only problem was that he purchased the wrong color fan at the store after forgetting what color the original was, and had to wait another day to look for the right color. Still can’t believe that.
The building itself attracted strays from the alley at times, and I must say that the company was decent about responding to these problems. However, I think that any building that is so ill-​maintained attracts more problems than others for obvious reasons. and I firmly believe that while I loved my Lincoln Park experience and will always remember my G&A apartment (for good and bad), the experience could have been made so much better with a lot more TLC on behalf of the company.

We have lived in a building where Glascott & Associates is the landlord/​management company for 2.5 years. They have always been great to work with and are very responsive with any repairs to our apartment.

Headline: Wasted two hours of my life.
I scheduled an appointment to see an apartment for rent. I showed up to the appointment, but no one was there to greet me. I called Kyle and he informed me that «the unit has already been rented, didn’t I call you?» Nope. «No worries,» he said. Well then, can I have my time back? Avoid unless you have some time to waste.