Gold Coast Multiplex

Although it is an okay club and I have generally no bad things to say about the equipment, the treatment towards current members is horrible. Recently, their classrooms went under construction without notifying us (or the teachers) and when we showed up for class we were greeted by a sign. It took a week for them to put up a sign that we couldn’t attend for an additional 2 weeks. When management was approached, they refused to compensate anyone for the inconvenience, suspend membership during the remodel, or even admit their communication was lacking. I was even told that the upgrades were because they were expecting new members. Why should current members pay for that? Even the teachers felt that we should be reimbursed for the time we couldn’t attend. Obviously this club is only out to make $$$ on new members and doesn’t care about the ones that are already under contract. Go for Equinox. The facility is much nicer and you can bet that when my membership is up, that’s where I’ll be.

I’ve been a member of the Gold Coast Multiplex for years and couldn’t be happier with my membership. It does get crowded at times, but it’s rare that I have to wait very long for a machine. The people who work here are very friendly and most of them know me by name, which always impresses me. I take a lot of their classes as well (mostly the cardio classes) and they instructors are good and give you a great workout.