H&R Block

This is just a hellish place. Never never go there. Not to mention that they do not have the expertise and had to ask me what could possibly be tax exempt, they do not even go according to the open hours listed online. Wasted many trips to there just to pick up my document.

I went to this location for the first time this month to get my taxes done. When I got home I discovered that they had given me someone else’s forms and one of my forms was missing.
I called them right away to let them know that someone might have my form with name, address, and social security number. I came back the following week to return the forms that belonged to someone else and to find out if they had my missing form and if not, what were they going to do to protect my identity. The manager said she was going to contact the dist. manager about what to do because it was the first time something like it happened. I guess H & R Block does not have policies in place to protect people’s privacy. They value policy but do nothing about protecting a client when information is misplaced. I called the manager back to find out what they were going to do about my missing form and asked for a refund. The manager said that the dist. manager said to give me 100 dollars back and that was it. They were going to do nothing about the fact that my information might be lost because they lost it. They are responsible! DO NOT come to this location unless you want to receive the same service, so just know that no one here is looking out to keep your privacy private. STAY AWAY

Worse place ever. They have no idea what they are doing. They told me I owed money on my 2014 taxes. Also they were charging me 300 hundred dollars to file my taxes. I left this place and filed my taxes on my own and I’m now getting 900 hundred dollars back and I filed for free on turbo tax online. At this place they know less then you about taxes. I kept correcting the so call tax professional. It seemed like she was trained 5 minutes ago. Please do your self a favor and get a real accountant or do it yourself.

First of all, they charged us $ 420 to do our joint filling taxes. But then I thought the amount they said we owed seemed unreasonably high, so I had our taxes ammended by a CPA. They said we owed $ 6000, turns out we only owe $ 3000. We had the senior accountant here… wait there are less experienced accountants? DO NOT GET YOUR TAXES DONE HERE!