Halsted Cleaners

I dropped a pair of ripped Uggs off on Saturday and the guy said he’d call that day with an estimate. They never called so I gave them a ring today, Tuesday, and the lady said they couldn’t work on them and to come get them. Would have been nice if they’d let me know…

I dropped of three pairs of shoes needing new heels on a Saturday. Two of the pairs were older, so I just wanted to see how much it would cost to repair them. The man I dropped the shoes off with said he would call me to let me know the estimates for all three pairs. I still hadn’t heard from them by Wednesday of the following week, so I called to see if I could get the estimate. The woman who answered told me that I could pick the shoes up. I said I was confused because I was never informed of the price. Honestly, I had a hard time understanding her because of background noise, so I went to pick the shoes up. When I got there, she showed me the top pair and said that they were going to be $ 18, but didn’t explain why. Then she said that the other two pairs were each $ 16 and pulled one of the shoes out. I explained to her that if I had known the price was $ 16, I would not have wanted the work done. That’s about half the price of what I paid for them. She got pretty defensive and said that the work was done and that other repair shops in the area would have charged me $ 20 (not true).
Though I was not obligated to pay, I did, but I will never go back to Halsted Cleaners.

After spending ten minutes explaining to the guy working what a down comforter was (spoke absolutely no english), he finally agreed that they could clean it for around $ 9, sounded good to me!
Long story short, i dropped it off on a Thursday, and it wasn’t «ready» until Wednesday night, 6 days later. When I picked it up, the woman working there said it was $ 22. I told her we agreed on $ 9, but she refused to compromise (and I don’t think she understood me either). I finally just paid, grabbed my comforter, and left.
When I got home and opened the bag, I was disgusted! The comforter REEKED like moldy wet dog. It was perfectly fine before; I just wanted to clean it before storing it for the summer!
Besides the smell (like they soaked in a wet basement for a week?!), it weighed half as much as it did before I dropped it off, and was completely flat. I went from having an amazing down comforter to having a shrived up piece of dank cloth. When I complained, they could not even understand what I was saying, and finally ascertained that it would cost me another $ 22 to redo it!!!
FORGET IT. At that point, it just wasn’t worth fighting for. I’m out a nice blanket, but at least I know where NEVER to go for any cleaning needs.

Decent prices, friendly clerk. Much better than overpriced Oakdale Cleaners!

I brought three pairs of pants to Halsted cleaners — a gray pair and a black pair that I wanted hemmed and another black pair that was already the perfect length and just needed to be cleaned. I think you can guess where this is going… when I picked my pants up a few days later, I found that they had hemmed the wrong pair of black pants! I don’t even know how they managed to confuse the two, since the pants I wanted hemmed were a good inch longer than the pair they mistakenly hemmed (why would I want them to hem the shorter pair and leave the longer pair as is?!). Not to mention the fact that they also took an inch and a half off of the gray pair instead of the inch i asked for. Or the fact that when I came in to pick up my order, one day after it was supposed to be ready, they asked me to come back at the end of the day b/​c they weren’t finished.
Well, to make a long story short it took several more trips to Halsted cleaners to get them to fix everything. They weren’t apologetic, and wouldn’t give me my money back. In the end they did fix the pair they mistakenly hemmed, but the lining inside, which they also brought up, is still too short. They wouldn’t let the lining back down unless I paid the extra $ 2 that they charge to hem lined pants. I just told them to forget it.
Do NOT take your clothes to Halsted cleaners — that is, unless you enjoy shoddy work and poor customer service.

Dropped off a jacket that was in dire need of a good dry cleaning and two sweaters. The one sweater had a small hole in the arm.
I returned two days later at the agreed upon time, and the jacket and sweaters were beautifully clean. And, for no extra charge, in the exact yellow thread of the sweater color, my sweater had been nicely sewn up.
Wow! I will be back, especially because it’s right around the corner.

This is where I go in my hood for fast, quality dry cleaning service. Not only did they get some of the mystery stains out of my sweater collection, they also do a FANTASTIC job tailoring my pants. I even took a brand new dress here because the zipper was broken. I requested a new hidden zipper and they did such a good job, when I picked up the dress and checked, I couldn’t even FIND the new zipper (it was there though, expertly hidden).
As long as I live in this area, this will be my dry cleaners. Kristin + Halsted Cleaners = 4-​eva.