Homewood Suites by Hilton Chicago-Downtown

Awesome location and very good hotel. The room was nice and spacious (1 bdrm king suite) and clean. Even though our a/​c wasn’t working, maintenance came to fix immediately. Being able to step outside and walk to all the shops and restaurants was fabulous. Would definitely stay here again.

Stayed here for 4 days. Easy access to all kinds of restaurants and shopping. Nice and friendly staff and the door guys are helpful and funny. The lobby and rooms have been redone since our last stay 2015. Way to keep up with the times. Will be back again without hesitation!

This is my new favorite hotel in Chicago.
Rooms are big suites with separate sitting area from bedroom.
I go to room on the 17^th floor and it was very clean looked like newly remodeled.
The corner room I got had a wonderful view of the city!
Reception was friendly and very helpful smiling.
I found the heating in the room to be sufficient.
There are two flatscreen TVs one of the bedroom and one in the sitting area
Nice size refrigerator for keeping all your stuff

Literally smells like smokey death and the management is just as alive. Worst hotel in the city of Chicago. How does this exist in the center of a major city and get by with complete mediocrity? Ruined a special weekend and was basically laughed at by the manager. Terrible.

Just spent 5 nights here and I must admit based on many of the reviews was a bit concerned. None of those concerns were realized as I was more than happy with the accommodations.
It is Chicago and very little time was spent in the room other than sleeping so not a whole lot of scrutiny was given to the room but as a «home base» it was perfect. The free breakfast started each day off just right and saved $$. Very close to Michigan Avenue and all it has to offer. Rock Bottom Brewery right down the street and many sports bars on Hubbard about 2 blocks away. The extra living area a big plus. Could the furniture be more modern — yes but it worked and I hear some renovations will be underway this winter. I’ll be back in two years and probably choose this spot again.

I was fully expecting a scene out of «The Shining» when I read the reviews on Trip Advisor and some here on Unilocal.We chose the Homewood Suites because it has a kitchen. I was auditioning for «Master Chef» and needed a kitchen. I didn’t realize they did not have a oven and my dish needed that. I had to improvise and poach mine instead. It still turned out good. The hotel is working on cosmetic changes in the rooms. We had requested a room on the highest floor and were given a corner room on the 18^th floor. It was a bit smaller than I expected but it was good for the four of us. The views were awesome! We had a perfect view of the Sun Times building and Trump Tower.
You can request a foam mattress cover for the fold out couch which we did and the kids slept fine. Yes our ceiling did have a few water spots and I spotted a few cobwebs but other than that our room was clean and the beds very comfortable. There is Eataly right on the corner that has inexpensive foods and Whole Foods is within walking distance too.
Breakfast was really good on the first day with scrambled eggs, sausage, cereals, yogurts, pastries, fruit, juices, coffee, tea… The second day the sausages were overdone as well as the tater tots. It was free people! We were happy not to have to pay to eat and cook!
We booked through
and had no problems checking in our out. The desk staff was friendly and the bell hops helped us catch a cab a few times. This is also close to the subway and walking distance to Michigan Ave. 7 – 11 is close by too so we snagged a $ 5.00 pizza for a cheap eat. (otherwise it was $ 19 – 25 at Eataly.
The pool was nice too. There are panoramic city views and it’s beautiful to watch the sunset from there too. There weren’t many people in the pool at all. We were the only ones in there around 8PM. One elevator was broken and was fixed a few hours later. They are slow though and always packed. We would stay here again.

The Internet is so poor it doesn’t exist. Don’t offer Internet if the signal is so week that it kicks you off. What’s the point of that? They charge to much money to have such piss poor Internet.

I would highly recommend this place for families. It is quiet and in a fantastic location. There is free Wi-​fi. You can walk to nearly all the major tourist attractions from here. Having a daily breakfast is very helpful for families and travelers. They also provide robust coffee ²⁴⁄₇ which is helpful when you need your caffeine fix. This hotel made our stay perfect. We found out on the last day that there is a free evening happy hour which was decent. The indoor pool on 19^th floor was also very cool.

Nice rooms. Had an issue checking and instead of the staff caring or wanting to help they ran back to their breakroom behind the check in desk instead of helping us with the issue. Iv been sitting in the lobby now for 30 minutes with no help. NOT impressed.

The rooms are spacious, it is nice that there are TVs in both rooms, the breakfast is convenient to have but overall the food is just average, a couple of the door staff were also very friendly and helpful. The rooms could use a face lift and the finishes (especially the carpet) are showing a lot of wear. I would still stay here again though for the room size and proximity to the Mart.

It’s hard to really judge a hotel when I stay for work. The scale of judgement. Is different:
Wi-​Fi: Fast & Free
Front desk staff: Very Friendly
Bell Staff A+. Sal gave amazing recommendations. Dimitri was extremely friendly and helpful. This was the group I saw the most. Everyone on the team was great!
Why only 3 stars?
The rooms are in extreme need of a facelift As I work from my hotel room I was thrilled we were in an all quite property. This way the team doesn’t have to work where I sleep. My room was an open floor plan: kitchen, dinning table for 2, sofa, coffee table and king bed all in one room with bathroom off to the side of the bed. I made it work but was a little surprised that everyone else on the team got a 2 bedroom suite. Odd because I request a double bedded room as we need space to work. Ok upon check I said what ever they have is fine but I need space to work. Putting a kitchen and a sofa in a hotel room does not a suite make.
The other issues with the room are the saggy wallpaper, cracks in the popcorn ceiling, leaky faucet in the kitchen, the towel rack falling off the bathroom wall, stained sheets and the very 70 décor (not retro, not vintage but original not well maintained).
But more good stuff that I didn’t get to take advantage of
Monday-​Friday Welcome Home Reception drinks & snacks)
Monday-​Thursday Dinner included in the cost of hotel night
Breakfast included with cost of hotel night (heard it was egg meat & bread no fresh fruit)
Side note; Chicago is an amazing food and craft drink town? Why would anyone want to stay in their hotel and eat? When traveling for business budget and convenience are paramount.

This is an awesome Hotel!
Rooms:
The rooms Are very spacious, the kitchen has everything you need, bathroom as well. Big TV in the living room and in the bed room! Housekeeping does a good Job and is very friendly.
Breakfast & Dinner:
The breakfast is good, there is a variety of cold and warm food (sausages, eggs, waffle maker, .)
The complimentary dinner is great! They have a buffet with a starter, salad, a main dish and a few desserts. Everything was very Tasty and great quality. The offer red wine and white wine as well.
Location:
The Location is perfect. 1 minute walk to Magnificent Mile.
Gym:
Best Hotel Gym I’ve ever seen. There is about 12 modern cardio machines and a spectacular view! Towels and water is available. Besides there is a lot more gym equipment like weights, stability ball, kettle bell, skipping ropes and more.

Large clean rooms. Staff is friendly and the maids do a good job cleaning your room. When you walk in, you will need to take an elevator up to the 6^th floor where the front desk is located. There is a concierge service downstairs but they are just for valet and you can leave your luggage with them as well. The location is right in River North and within walking distance to everything. If you need to get to Michigan Ave, I’d suggest walking directly across the street through the Nordstroms and then through the Nordstroms and through the shopping mall. The other side is Michigan Ave. This is a fast shortcut and if it’s raining, snowing or really cold outside, then it is really convenient. There are a bunch of restaurants about a 30 second walk from the hotel. There is Doc B’s right across the street and Joe’s Crabshack at the corner of Rush and Grand. There is a supermarket (Jewel-​Osco) located at Clark and Grand and if you walk right around the corner, there is an Eataly as well.
The rooms come with a giant fridge, stove, microwaves, plates, utensils, cooking supplies and microwave. You also get a living room, a kitchen table, a kitchen counter and sink as well as a separate bedroom and a bathroom.
There are a lot of hotel options in the River North area but my personal preference is this Homewood Suites.

My wife and I stayed at the Homewood Suites in Chicago for the weekend. My wife was running the Chicago Marathon and it was a conveniently located place to rest our heads for the weekend. The one-​mile mark for the marathon is also right in front of the hotel.
When you arrive at this hotel it’s a big confusing because you walk in off of the street and there’s a room that about 20×20 where there is a concierge stand and two elevators. THAT’S IT. At first I wonder what we had gotten ourselves into. It turns out the check-​in desk is on the sixth floor.
I was relieved when we got off of the elevator on the sixth floor, because THAT’S more what I was looking for. The lobby area was nicely appointed with a dark wood décor and a very helpful staff behind the desk. The lobby also serves to host the hot breakfast buffet in the mornings.
Our room was on the 17^th floor, directly across from the elevators. I was a bit apprehensive about being across from the elevators, but it was surprisingly quiet and we didn’t hear much elevator noise at all.
Our suite was very clean and nicely appointed. The view of Chicago from the 17^th floor was fantastic, both during the day and in the evening. The kitchenette was nicely stocked with dishes, silverware, pots, pans, and basic cutlery and utensils in the event you feel like making yourself and home and cooking.
We never made it to the rooftop pool (mostly because it’s outdoors and it was about 40° outside), but the property is located within walking distance of Eataly, the Magnificent Mile, Weber’s, and several other local attractions and businesses.
Our choice to stay at Homewood Suites was a very good one. I’d recommend it for a great weekend in Downtown Chicago.

Easy and fast check in. Every one was very nice and always helpful. PERFECT location. You can walk anywhere or just a short taxi ride to anywhere in the city. Nordstorm is literally across the street. Spacious rooms. Decent bathroom. Kitchen is nice to have. Only compliant is the thermostat was off. Will stay again!

I definitely recommend this place if you’re looking for a hotel that is reasonably priced to stay in downtown Chicago. One of the great features is that you get two rooms plus a kitchenette area. There is a bedroom you can close off and then a nice size sitting area and a kitchenette on the outside of that. If you were planning to use the living area couch as a pull out, don’t plan on getting a good nights rest. The pull out couch is not very comfortable, but, in their defense, what pull out couch is comfortable? The kitchenette is obviously a plus if you have leftovers you would like to store. The bathrooms are clean and well-​maintained, but The tile grout could probably use a good scrubbing. Another huge bonus of this place is that they have free breakfast and dinner (Monday through Thursday). The staff is very friendly and were able to accommodate an early check in for us. The location of this hotel puts you in the heart of most of the major activities that you would want to do in downtown Chicago with some great views as well. You are also only about one block from the red line train. I think we will definitely stay here again on our next visit to Chicago.

I give this place 4 stars based on it is clean, breakfast, and location. Breakfast is important to me because being at a trade show at 7 am you may not eat again until who knows when… all I need is some eggs and sausage. It is just a hotel nothing amazing but like I said this place is always clean… and hey you are walking distance to Michigan Ave, Navy Pier area, and some great pizza places.
The only complaint about this place is the staff. They are just not friendly at the front desk I have stayed here twice and the same thing every time… just seems like you are bothering them. Completely different story with the valet these guys will answer any question and give you suggestions on places to try. We asked the front desk to tell us about the jogging path through the city they had on their website… front desk knew nothing but went online and printed us a copy… we asked if they could tell us a little about the map to make sure we were looking at it right they said they knew nothing about it. unlike the valet guys who walked with us outside and pointed out where to start… not a big city girl so needed some help:-) So, you would do best to skip the 6^th floor if you have questions and go to the ground level.

WIFI free access is only good for 1 mobile device per room.
Water pressure in the shower and toilet is moderately low or slow. Valet parking, costs 55.00/night.
Location is great! You can walk to Navy Pier if you want but you will pass by dumpster areas and car garages which may or may not carry a garbage-​smell.
Extensive breakfast for free: D, and free dinner on weeknights (not a lot of food choices but at least, it’ll fill you up).
Room is clean, but the pull-​out sofa bed is not very comfortable if you have a bad back.
Still, manageable though. Kitchen has microwaveable dish ware; pots ‘n pans; utensils. at least you can fry an egg — just buy eggs and cooking oil: D
OUR WINDOW VIEW IS GREAT! Full view of the glistening Trump Tower !
Value for the money— Great! Value and Hotel cleanliness and its location would make me want to book this hotel again.

Fantastic location! Spacious rooms with kitchen and separate living room. The provided a pack n play for our baby. The staff was very friendly and helpful. Valet parking wasn’t bad either for one night it was $ 26 which is not bad for Chicago’s ridiculous prices. Also it includes hot breakfast and dinner (M-​F).
Fun indoor pool with city view!

What a great experience! The staff is friendly and very courteous. There are actually two times you’re greeted. The street level is not the lobby but there are friendly people to help you. The lobby is on the 5^th floor and everyone from reception to the people working the breakfast and dinner service were nice as well.
Had one engineering issue and it was solved promptly and with a smile.
I particularly want to give a shout out to Marcus Lipsey the Guest Service Manager. When I arrived at the airport to head home I realized I had left a Wrigley Field magnet on my refrigerator in the suite. I called the hotel and spoke with Marcus. He assured me he would send it on. Imagine my surprise when I went to the mailbox this morning and found a box from Homewood Suites but much far too big to hold just a magnet. I opened the box and found not only my magnet but a Wrigley Field snowglobe and a Cubs shot glass. His note read in part «…I’m a Sox fan so I’m glad to get this stuff out of my hotel!»
Anyway, in addition to the folks being great, the hotel is centrally located to the «L,» great dining, grocery store to stock your kitchen (Trader Joes!) and more.
Call me a fan.

This is a well situated hotel to go to different attractions. The staff are very attentive and friendly. The valet is quick and friendly… Very cheerful even when people are rudely grumbling (as I witnessed a woman being obnoxious no matter how friendly the valet is!!).
The rooms are spacious and beds are comfortable! The housekeeping staff do a very good job! The kitchen is supplied with utensils, plates and cups. It even has microwave containers. The room is equipped with a stove, full refrigerator and dishwasher.
Breakfast is served every morning on the 6^th floor (same floor where the front desk is) with a good selection of food. Dinner in M-​Th evenings with wine.
The hotel is kid friendly. The roll out bed was great for my 11 and 8 year old.
Walking distance to many eateries and restaurants with a mall across the way. Walking distance from the Loop. Dominick’s or Jewel Osco.
The hotel is quiet. The exercise room and pool is on the 19^th floor. The facilities are clean and inviting. My kids swam 3 of the 5 nights that we were here! The except use room is good for cardio, dumbbells (up to 50#) and an whole body cable…
I will definitely stay here again.

This was a nice hotel downtown. It is conveniently located next to the red line and to shopping.
I thought the blow dryer was on the cheap side, so if you need to use one, I would suggest bringing your own. They had a fitness room and pool, but we did not have the chance to use either one, so I can’t really comment on them. They had free breakfasts on the weekends and it seemed to cover the basics of what you had to have to be a breakfast — nothing fancy, but it was free. We thought the bed slept great and overall, it was a pretty quiet hotel. We would certainly stay there again when in Chicago.

Clean, spacious (1 bedroom suite) room. Quiet street. Great location close to shopping and restaurants. Walking distance to the loop. A block from the red line. Hot breakfast included, as well as manager’s reception Monday — Thursday evening. I posted a photo of a sample monthly menu — I’m impressed that they don’t serve the same meal twice within the month.
I didn’t try the breakfast.
Both nights I was there I had the salad bar, crudités with hummus, a glass of wine and a cookie. I bought a rotisserie chicken at Dominick’s (grocery store a couple of blocks east on Grand) and it was a lovely meal.
Kitchennete has a full refrigerator/​freezer, two cooktops, microwave, dishwasher.
Furniture is basic and dated, but comfortable.