Just Tires

Okay this just tires has redeemed it’s self went in no wait found problem with my tire and explained it to me rechecked everything and was courteous and helpful. I know neighborhood is a little sketchy but it’s worth the trip solid shop I’ve used it about 3 times and last visit was the best free water bottles too! My review on the Harlem location remains that they suck!

Two weeks ago brought Red Lightning in for two new tires/​rotation and an über inspection. Gil the Supreme Manager was Stone Cold Fantastic. This guy is Pro Level at Professionalism and Customer Service. His Crew took excellent care of my Road Beast and two weeks later all is Gravy. I trust this Just Tires Team. I will be back. And There’s Nothing They Can Do About It.

Holy cow, where to start! Walked out to the car Saturday morning to TWO slashed tires! Got my car to Just Tires and the people there were awesome! Customer service: A+!!! The guys were helpful, polite, and best of all: they had me back on the road in about an hour! Next time I need tires, just tires has my business. Thanks fellas!

This just tires location goes above and beyond. Prior to my experience, I was patronizing jiffy lube for my oil changes. The prices at just tires are relatively cheaper and better oil quality. Being a female, I am always skeptical about servicing my vehicle just anywhere, although my initial encounter with Gilbert (assistant manager) determined my decision to bring all of my bussiness here. He goes above and beyond, explaining all work being done. This is extremely important when it comes to knowledge about cars and service. He definitely KNOWS his job and makes the experience delightful! I would highly recommend this establishment and Ten stars for Gilbert for being an exceptional manager! Give him a raise!!!

If I could give 10 stars, I would! On a blustery sub-​zero Sunday morning, Gil and his crew made my day. After a flat tire was repaired and put back on the car elsewhere, the tire sensor warning light wouldn’t go off. Not only did they explain exactly what was going on, and then fix it, they refused to charge me! These guys ROCK. This is customer service at its best.

I bought my tires here about 3 years ago from the recommendation a friend gave me. At the time everything went smooth and got a good deal back then with a very nice rebate.
Yesterday I went back to check on a tire I thought was low because of my sensor going off, I was explained that all my tires had too much pressure and that was the cause. Given the correct indication the pressure my tires should have, told to come back if I noticed anything, and best of all the guys didn’t charge me a cent. They were very nice and quick, once I find a place that’s awesome I stick with them, I’ll be sticking with Just Tires for all my future needs.

I’ve dealt with this specific location with a few different cars. They never really did a good job to begin with but I always try to support my local businesses. This last experience was my last straw. The employees can’t give me a set pricing for the tires along with the work needed done on the tires. My husband dropped off the car, specifically told them we’ll be driving far and need to make sure the car is ok. When we picked up the car, we weren’t aware that our tires were that bad that they were splitting. Had I know? I would definitely purchase new tires. The car was shaking so bad, and caused us an unhappy trip. Took the car back. I literally had the employee attack me over the phone. It was so sickening. I had to scream, «Sir» multiple times as he still didn’t care to stop and listen. He kept talking about proceeding with my order in purchasing new tires with them before I even agreed to. I had also ask to speak to the manager, he totally ignored it and repeatedly said he will proceed with my order. When he finally answered my needs in speaking to a manager after multiple times. his response was, «You can speak to a manager but I will still proceed with your order.» How frightening can someone be to try to make money like that for their business? Especially attack a woman when he is a man? Well, that’s no man. Btw, he told me his name was David… who knows if that’s his real name. I will not be returning again. I also left a review on their website as it did not approve. Looks like their page only allows positive feedbacks… and who knows if the employees wrote those feedback themselves.

great customer service and sometimes professional care from some mechanics. some mechanics are lazy and doesnt bother putting back spare tire in trunk storage for my poor old mom and things like that

I needed tires for my car and with the snow and cold, I have been afraid to go out. I finally got on line and found that this location had the tires I needed at a decent price, so I decided to check them out.
Happily, the staff was really down to earth and easy to talk to. When the mechanic came in to give me a report about whether I needed an alignment, he was honest, showing me the details, and suggested I didn’t need one right away. Another great factor was that I expected the appointment to take longer than it did and I was happily on my way within an hour. They are definitely keepers for the future. They have some really good specials too.

This Just Tires is worth the drive into the Belmont Craigen neighborhood of Chicago. It’s pretty far west on Diversey, but you’ll make it and — yes — you’re still actually in Chicago.
I decided to go to Just Tires because my mom frequents one of their locations in the suburbs and they always have a bunch of sales, promotions and three-​year maintenance plans available with all of their tires.
I made an appointment online, which was really convenient, and decided to go at a «non-​peak time» (which are listed on their site). When I arrived, I was immediately acknowledged by the manager even though he was on the phone. Once he was done, he began my check-​in process immediately and explained everything they would do to the car.
I had an oil change, wheel realignment and two new front tires put on the car. I had originally planned on getting four new tires, but I decided to be kinder to my wallet and wait until I get paid again to add the back two. The manager did not think this was weird at all and said he’d price match when I came back, even if they’re on sale (so I’ll essentially get a refund if that’s the case).
Just Tires offers a three-​year warranty of their tires so if they ever go flat, leak, etc. you can come in and they’ll repair it for free. They also have a three-​year alignment guarantee so you can come in and have your alignment checked and redone in that three year period for free, as well. Both of these services are definitely needed in Chicago where potholes abound and are always ruining your tires.
All in all, I spent a couple hundred bucks for all of that but definitely worth it. The work was quick (they began working immediately and were done in about two hours) and the service was really friendly. I will definitely be back to replace the back tires and will come here again in a few years when I need new tires all over again.

Long time customer with all my vehicles. Had a slow leak today. Stopped in, saw one car on rack, 6 employees none working. Waited at counter 10 to15 minutes before someone even acknowledged me. Then he says 1 hour before we can look at it. I understand maybe break time or lunch, but tell me so. No way to keep repeat customers. I said never mind I’ll go down the street.

Great customer service. Came in for a new set of tires about a week before driving to Boston for my move. They checked and made sure everything looked good for my long drive, gave me half off my oil change, and when the auto parts store next door gave me the wrong type of wiper blades, Just Tires installed the right ones for me at a super discounted rate.