LifeStorage of Little Village

Beware! Do not trust your possessions to this place. After storing my family’s belongings here, they «mysteriously» disappeared. I got insurance, but since most of our things were books, clothing and may others of sentimental value, such as my deceased father’s pictures, photo albums, and my children’s baby mementos, these people told me that they were not of «monetary» value. I spoke several times to the office manager who would always tell me he would see what he could do and return my call, but never did. Eventually I got to the area manager, and that was the response he gave me: «We do not know what happened to your belongings, and unfortunatelly we cannot do anything about the insurance, because most of your belongings were not of monetary value». It has been a while now, and the loss of my possessions still has ldeep impact on me, since they were of mayor value to us. There was no empathy, or attempt to do anything for us on behalf odlf this place. I just want to give others a heads up before this happens to you.

I just came here on ⁸⁄₂₃ and BOTH doors are now inoperable. Had to make multiple trips from out on the street to load/​unload stuff. No signs on the doors with any estimate of when they might be fixed.

When I called to ask for a small mail box they said they had one then I go in there and they don’t. They lie to get you in the door! This is the second time. I don’t want to pay more for a Bigger box. I will never ever give my money to this company.

Rigo is the best. Affordable units with unbeatable service and 24-​hr access. I don’t see why you’d store stuff anywhere else.

Very friendly staff as well organize i honestly feel safe parking one of my many cars here and personal belonging !

This place is pretty awesome, and the manager, Rigo, is awesome too. I have no closets where I live, so I mainly got my unit here to store Christmas decorations and other stuff I use irregularly. I wasn’t sure what size unit I wanted, and Rigo was very helpful in showing me a bunch of available units so I could decide which one I wanted. Access hours are reasonable, and you get an access code for the garage so you can unload your stuff indoors. Sometimes there aren’t any rolling carts in the garage, but other than that I have no complaints. My little storage unit has been a great place to store the random stuff I can’t manage to get rid of but don’t want cluttering up my flat.

Its rare I give a 4 star rating. This place deserves it. I met the manager, Rigo last week. He made things painless and gave me a great deal. He showed the the ins and outs of the building, as its rather large and easy to get lost in. He is very personable and polite. I now have 2 units there as its so convienient, and I have a lot of junk hahaha.
Please tell rigo unit 2349’s Unilocal review directed you to him. (I get a referral credit lol)

It may be out of the way, but it has a full gambit of security features. Everything is shiny, new, and they had the best 3-​month special in the city. Never used a storage facility before them, and they far exceeded my expectations.

The managers here are so pleasant and knowlegeable. I didn’t know the sizes needed and they were great. I must say that this is the best storage experience I ever had. They have great hours, well lit floors, and very clean. Did I say CLEAN, I mean really CLEAN. Thank you Life Storage. I’d recommend you to everyone I know.