LifeStorage of Wrigleyville

This was the worst experience with any storage facility I’ve ever had. This company is a pure misrepresentation of what good service is … It is NOT located in Wrigleyville. It is soley powered by electricity, for some reason on several occasions — the power fails– leaving you no access to your unit. This happened to me three times on several occasions within 2 weeks. They will not compensate you for your inconveniences. Also, the biggest scam of all is the boom gate or boom bar/​pole (similar to what’s used at the tollway) they have them positioned in a way that u can barely see them upon backing out of the storage garage if you hit one they will break and you will be charged $ 600 per occurance. Customers hit these things every week … ask around if you dont pay they will put an additional lock on your unit and deny you access, as well as, charge your monthly rental fee. Please beware if you can… Avoid this place by all means. DO NOT RENT any space at the Lifestorge-​Wrigleyville facility.

I’ve had a unit here for personal and business storage for about 2 years. I have had nothing but great experiences with Life Storage. The front desk has helped me accept packages to my unit and the access hours and entry system are really accommodating. I had to write this because it just occurred to me how grateful I am for their help and the extra space. I HIGHLY recommend this location.

Recently rented a unit from Life Storage. The facility is clean and well maintained. The staff is very professional.

I have had many experiences with storage units in the past, and this location is by far the best. They are a great facility, very clean. Their staff is really helpful and really kind. Melanie in particular does a great job building a rapport.
I also loved the fact that they played music over the speakers.
This place should be visited if you want to see how a storage unit should be laid out.
Kudos!

I can’t think of one thing I wish they did differently.
Super clean facility, great staff, very secure. This is not common. From day one, staff has been great from helping me pick the right size, to showing me various unit locations, even loaning me a lock when I was downsizing from one unit to another. The units & buildings are super clean, well lit and the climate control seems to work well. I had a nice piece of walnut furniture stored for a year and it was still in great shape. I really like their level of security too. I’ve been totally comfortable leaving my things here while moving across country.
I’ve had a horrible experience at Public Storage in Uptown in the past so I know how bad it can be. Their staff was terrible, units dingy (including a homeless guy living in the unit across from me) and when I had an account issue, they couldn’t fix. Long story to say, Lifestorage is AWESOME!!!

I wasn’t a fan of getting a storage unit but it was the only way to not kill my partner — we selected Life Storage of Wrigleyville because it was close. Well, from the online rental to locking up all of our things, it was easy peasy.
We booked a unit online and were greated by a friendly and wonderful young woman, Melanie, who was not only helpful but so very personable. She explained the process and took us to show our unit — great overview, lots of laughs and it was obvious she cared.
The location is also wonderful, secure, well lit and clean. They have a passcode controlled gate, a drive in garage for you to unpack your stuff and dollies to take your stuff to your container.
If you are looking for storage, I would **strongly** recommend this place.

Look. Even if I had nothing to store, I would sign up with these people. Of all the annoying errands we all have to do on weekends, putting stuff into storage or moving it out is is invariably the easiest and most pleasant. As everyone else has said, the facility is clean and the staff is always pleasant. We have to give a huge shout-​out to Melanie, who is always more than pleasant, and extremely helpful. It’s a great place. You should sign up just to hang out in the lobby, if nothing else.

This is the place you can keep all your worldly possessions and feel good about it. Staff is super friendly and extremely helpful. It’s organized and they will help you find the right sized unit for your needs. Did I mention the free coffee in the lobby? And the offer a mailbox service here if you need a street address to send packages.

Pretty good storage facility. Courteous staff and clean units. Secure access.

I love this place!!! My friend uses a different place and when we go there in the Winter, it’s colder inside than out and in the Summer it is unbearable. Prices are fair here and the place is kept immaculate. Go there in the morning and you can grab a cup of Starbuck’s coffee on the house! Also, the people are always very pleasant!
But, the biggest plus of all is the condition of my belongings when I took them out. I had my entire house full of furnishings and furniture in storage for 15 months and when I moved them out, they were as clean and dust free as the day I put them in there. Only knock is it is hard to find a cart sometimes, thanks again guys and gals!

The price is right, the facility is clean and easy-​access, and everyone I’ve spoken to who works here is extremely friendly and helpful! Absolutely no complaints. The 10×10 was more than ample to store everything from my small studio apartment (a 10×7.5 probably would have been better, but I needed it on very short notice, so not every size was available.)
Haven’t had to move out yet, but based on everything I signed, I don’t foresee any trouble with that either.

I feel weird writing a review of a storage place. It deserves it though. I used to use another storage place that was rundown and had terrible management and bad office hours. This place is a pleasant change. Once you walk into their office the woman working the desk is *so* polite and on top of things. It’s not a dingy office either, it’s a nicely painted room, with a water cooler in the corner. The units themselves (or at least the building mine is in) are really new and nice looking.
I know it’s a little bit different to review a storage place, especially since most of my feedback is based on the aesthetics, but I was seriously impressed.

I have had nothing but great experiences at this facility. The building is perfect and easily accessible.
The people that work at the location are GREAT. So professional and HELPFUL. Melanie goes above and beyond in every way to help you. Can’t recommend enough.

I just had a hellish move and Life Storage was my beacon of light :) The staff is just… the bomb. so friendly and accommodating… and was very forgiving of the sweat and drama that was me while moving an entire apartment alone. They have great specials, really easy loading, clean and cool units, etc… all you could ask for in a storage facility. I definitely recommend this place for any and all of your storage needs!

I have been using storage units professionally for many years. This is my first personal storage unit I have used and I cannot say enough about this place. First, it is very secure, not only having the office at the beginning of the entrance but 2 separate security checks. The location is perfect, close to the interstate and close to Wrigleyville. The employees are helpful and friendly. I would recommend this place professionally and personally. Thank you for the experience.

I would give this place 5 stars, except when I reserved my U-​Haul van I also reserved 10 furniture pads. When I went to pick up my van, they told me they don’t even have pads at that location. Yes I know this is a U-​Haul issue, but Life Storage is a rep for them.
Other than that, they were VERY friendly and fast and the place is really clean and professional. They are the best U-​Haul experience I have had and unlike others they did not put a hold on my debit card for using a debit card instead of a credit card like some other locations do. I appreciated that for sure.

Don’t choose Life Storage.
I need to store excessive stuff in my condo and they really seem nice and polished so I went with them. It was a little tough to make them honor internet deal they offered and prices came out higher, but I figured what a hell, it wasn’t that expensive overall and they seem to be well organized and clean.
Then I had to negotiate price every 6 months after they raise it for few months. In the end we settled on higher price but somehow bearable $ 133 for 10×10. Then after few months they sent me notice to raise that to $ 167.
I decided to explore and first other place I visited gave me same size unit at similar location at $ 116, plus 3 months half off, which I could only dream in LS.
The reason I write this review is because in the end they charged me full month even though I cancelled storage and moved out by 10^th. I just have no energy to argue with them, but you go ahead and check nearby locations first.
Other nearby locations are also clean and staff is curteous, they offer same perks, with lesser price and no drama.
Aside from price and nickel and dimeing, they seem professional and curteos. But they will smile and give you deal which they will forget to enter in computer so you will get charged, then you will call and they will be nice and make correction for next month. You get the picture.

I have to say, this is the best storage facility I have used in Chicago. Most storage facilities are dingy and dark. They look like your going to be attacked by a serial killer as you try to navigate the twists and turns. Not Life storage! This place is well lit, very clean and easy to navigate. The prices are very reasonable compared to other companies and they always have a special running.
The staff is very helpful and respectable. I am so happy with this company!

That is not an exaggeration in any way. I have used several different storage facilities in the Chicagoland area over the course of a decade+ and none even come close to Life Storage Wrigleyville. I wish they’d opened years ago!
The thing that initially drew me in was the extraordinarily reasonable cost. Because of the price, I was prepared for a lower level of service but that hasn’t the case at all. In fact, the service is top-​notch in every respect.
The management and staff are friendly, extremely helpful and smart. Every single time I contact them they go above and beyond to ensure I get what I need.
The facility is huge, clean, climate-​controlled, easy to navigate and well lit. They provide sufficient carts for moving things in and out. The security measures in place are lock solid. There’s even nice music playing throughout… definitely not a requirement of a storage facility but certainly a nice plus!
I can’t come up with a single knock on LifeStorage Wrigleyville. Hands-​down, they are the best storage facility in Chicago.

I can’t praise this location highly enough!
Storage units in general scare me, and looking at Unilocal reviews for all the local places was pretty dismal. There were a few good reviews for this location (some have since Mysteriously Disappeared!) so I checked it out online, confirmed that yes, their prices were indeed comparable and reasonable, and reserved a unit.
Their website is very helpful and navigable, and the employees are responsive and timely.
In person, the guys there were great, very helpful, and the location was clean, safe, and very organized and well-​run. I felt very relieved from the moment I walked in and really felt I was in good hands the whole time. Plus it was easy, thorough, and not a bad price.
They also helped me with U-​Haul truck rentals twice. I’ve rented trucks before and doing it here was WORLDS better than the other U-​Haul locations I’ve used.
Go here! Go here! Your things will be safe and sound and accessible and good. And feel free to tell them Jen Schalliol sent you, and you will get $ 50 off your total cost :)