Mena’s Hair Design

Okay so I’ll def be going back to this place for a wash blow dry & style. It lasted in my hair 5 days!!! My hair smelled great, didn’t get oil buiilt up and still had volume from those curls I didn’t like!!! BOOM!!!

GO SOMEWHERE ELSE AND SAVE YOUR MONEY LADIES!!!
If you are looking for a professional and classy salon and want your hair to have a lot of bounce and body and an overall polished look you’ll want to go to:
B. Bella Salon at 719 S State St #400, Chicago, IL 60 605 (312) 922‑9500 and ask for George.
George I’m coming back! I AM SO SORRY I tried something new, I didn’t know how good I had it when you were styling my hair!
Don’t go to this trashy place their thieves!!!
ALSO: they clearly expressed to me that they ONLY know how to work with coarse textured hair. THEY DO NOT know how to work with fine hair. George does. George has a diverse staff that can meet the needs of any kind of hair texture.
I just got back from this particular Mena’s location on 35^th st and I wish I never went! Let me paint a picture for you (keep in mind I just got home from Mena’s so this is all fresh in my head and I must be pissed if I am writing this late in the night… but I don’t want anyone else to LOOSE THEIR MONEY):
I walk in at about 7:30 pm today and walk up to the reception desk and say hello because the person at the desk is not paying attention to anyone coming in the door because their on their phone with their feet are propped up on the desk. Owner/​Manager if you don’t believe me replay your security tapes you have cameras in your shop. I didn’t like what I saw but thought let me give it a try their prices are supposed to be cheap.
As I am getting my hair washed Meto comes by and introduces himself to me and says he’ll be doing my hair, I later find out this is who was at the reception desk with their feet on the desk. I get to Meto’s chair and the first thing I say is I like a lot of body in my hair. Why? Because I have fine hair I don’t need a lot of heat in my hair-​I do not relax or perm my hair– because it’s too fine all I need is a blow dry and press. Meto says «trust me.» I also asked for layers.
I cannot tell you what I have in my hair now but it’s not layers. My hair is also super dead, I told him I want my hair to have body… like I said my hair is fine it doesn’t need all of that heat and the curls that he did were ugly. I have had BETTER! I should have never left my stylist George. I found it humorous that Meto walked off so confidently when he was done with my hair as if it was a masterpiece. Honestly, I do it better when I do it myself at home. I’m being honest. It was not worth paying for.
While Meto’s was doing my hair I tell him the prices my co worker (who recommend this hair salon) gave me so that I can confirm them with him. Which was $ 30 for a blow dry and press and $ 10 – 15 for a cut. Meto’s tells me no it’ll be $ 45 for a blow dry and press and $ 25 for a cut. So I responded with «oh so all of your locations charge different prices? Because those prices are from the 95^th location.» He said «no we all charge the same.» At this point I am texting my co worker who goes to her location regularly and she confirms to me that the prices she gave me are the prices she pays regularly. I tell Meto my co oworker is confirming the prices she gave me earlier and he still objects to those prices and tells me we charge $ 45. I accepted that the prices varied at the different locations and I was prepared to pay the $ 45 and $ 25.
When I get up to the counter to pay Meto’s now tells me it’ll be $ 55 for the blow dry and press. I ask why you told me it was $ 45. Ready? He says «virgin hair is $ 55.» What’s that you ask? Hair that hasn’t been processed (no relaxers or perms). Why do they charge more for hair that has never processed? Because if your hair is natural it’s assumed to be coarse so it takes a lot of time and energy to straighten. I told him you see my hair it’s super fine you did not have to fight this. He said those were the prices.
I went to the Manager. I explained that I only came here because a friend of mine said your prices were low (I gave the same numbers I gave before) I also asked why wasn’t there an exception for my hair when it came to virgin hair pricing since my hair doesn’t require much effort. The Manager didn’t give me a clear answer other than those are the prices. When I got frustrated I told him I would never be coming back he said that’s up to you go ahead. Are serious?! I am a new customer. Is that how your taught to get repeat business?
Now if he had some formal training or cared about growing his business he would have tried to cut some kind of deal with me so I would be a returning customer and since this salon is so close to my job I would have been a regular, but instead you charge whatever you want and tell new customers to get lost. What kind of Manager runs a business like this? I hope the owner reads this and trains his Manager and Staff on professionalism and how to run a legitimate business.
I was really excited about this place and told people about it. Now I will go back and discourage them from making the mistake!

I went to this place twice once during the day and once around midnight my day experience was a good one Amir blow dried and flat ironed my hair and understood exactly what I wanted I paid $ 45 dollars and tipped well it was quick and efficient my hair stayed straight until I came back. I came back on Tuesday Midnight BAD IDEA but my flight was leaving at 5 and I needed a quick style for my birthday this was convenient because it was 24 hours. I went in there were only 2 people in the shop I’m thinking GREAT no wait right? WRONG!!! to wash my hair took 30 mins just for a shampoo this man had water all over my face and down my back and did not scratch my head just rubbed it and tangled my curly hair then I went to get my hair blow dried and flat ironed by Amahed he did not understand how I wanted my hair which was straight with a slight bump I ended up leaving with not so straight hair my roots were still curly and he charged me $ 50 (even more than I paid the last time during the day) on a Tuesday I was told it would be $ 30 if I came in on a Tuesday Wednesday or Thursday he tried to act like he didn’t understand what I was saying and kept pointing to the price list I paid and left a VERY unhappy customer I will NEVER come here again not recommend anyone to come here my hair frizzed and was in a ponytail by the time I caught my flight by the way complete way of money. I get my hair done 2x per month I will just stick with Yehia in Hyde park

Yesterday was my first time at this salon and Amir did my hair and he did an excellent job, he trimmed, straightened and styled my hair. They are friendly and professional. Prices are reasonable. This is definitely a great place to go to get your hair done.

I have been going to this salon for maybe about two years, i love how George did my hair&the service was fast, however they are starting to become sneaky and underhanded, and i know they have because anytime i come they don’t have a lot of customers like they use to. Every time i come to this shop they say they have a special on there deep condition (which is 15 extra Dollars), which is a lie because at first it was Tuesday when they had the special for money off, If you tell the shampoo guy you want the reg conditioner and he tells George you don’t want it and then George try his best to convince you to get it. The last time i was there George told him to put it in my hair anyway and was going to charge me for it even tho i said no and had the nerve to be upset about it. Thank god i was paying attention. I really couldn’t believe he would do something like that. George has gotten so bad that he’s over charging people that i send there. he tried to charged my 8 year old niece 60 $ just for a wash and flat iron and i only pay 40 $!! So the people that i did recommend they don’t even come here anymore. And the shampoo guys they have are very ruff and get shampoo everywhere! I was very disappointed in them i really didn’t want to stop going to them, but once i feel like your trying to get over on me i’m done! So if you plan on going here make sure you know the price before you sit down because they will over charge you! BEWARE!!!

The worst customer service, overpriced for just a wash, deep condition, and trim. My hairstyle didn’t last long smh. I will never go here again.

I absolutely love, love, love Sasa! He’s the best! He always does exactly what I want, he’s very friendly, warm, and professional. Did I mention he’s very good at what he does!?! He is the only stylist I go to. Give him a try. You won’t be disappointed!

Sasa was great doing my hair. He was very nice and did a great job styling my hair. As soon as I came in I was helped I didn’t have to wait. I got the deep conditioning treatment, ends trimmed and wash and style for $ 75. When I was leaving it was raining and he gave me a free shower cap. I don’t live in town, but whenever I come to Chicago I’ll definitely go back and get my hair done with Sasa.

I wish it was a way to give these guys 2.5 stars.
I used to like and frequent Mena’s a lot, even started a regular routine in the past to get my hair healthy. Their purpose is to only straighten your hair and the ways they do that is not healthy. You have 3 people working one head and two are using heat? Blow dry with a brush. Flat-​iron. Style. Last Tuesday (¹²⁄₁) was the experience where I said no more. George is a great stylist however, majority of the women (including me) ask for him. Very few go to any other stylists. It gets a little tiresome because you have to wait for George to be done styling several heads. It’s not like they use appointments so what can you do, it’s more of a first come-​first serve. This day I went to Sasa. Sasa is very nice and personable and I’ve been to him before, but this day he used so much heat on my hair that it smelled burnt. Also, when I went to pay he tells me that they no longer have the $ 10 off discount for Tuesdays through Thursdays. This was one of the main reasons I went there on weekdays! I’ll tell any reader like I told George over the phone when I got home: «$ 65 for burnt hair is not good».

Excellent. I love the Egyptian stylists. Before moving to Chicago, I went to Dominican Hair Salons. Although this salon uses hot curlers, I simply asked for flat irons only and they always do it without complaint. They never asked me to get a touch up perm or relaxer, which is awesome! They’re really good at getting coarse hair straight and stylish as if I had a perm. My styles last a long time, 2 weeks (I pincurl & wear silk scarf at night). One of the lady stylists is superb at eyebrow threading! The great price, flexible hours, the friendly Christian environment — deserve 7 stars. Best stylists: Sosa, George (the manager), and the guy at the third chair on the left as you walk in (has a short, wavy ponytail), and the short old guy who washes and steam conditions my hair. By the way, they’re open 24 hours. Catch them one a good day and someone will spontaneously start singing Egyptian gospel songs (cracks me up). By the way, they also have a location by 95^th street. Make sure you see Melad, my stylist for 4 years before he moved locations.

I went couple months ago and george was my stylist. He did a perm, color and gave me a hair cut with short layers. My hair felt light and bouncy, and the layers gave it great volume. The guy who washed my hair did a superb job, love a good scrub. It was my first time there and was impressed with the service. Thanks george.

Waste of money. This dude stayed on his cell phone the entire time. I asked for a cut and I barely got a trim. $ 90.00 down the drain.

I’ve been going here for a couple of years now. George is the best stylist!!! When I first started coming my hair was broken off and damaged now I have my length and healthiness back. They have steam dryers and the service is normally fast!

This place is terrible. The ‘stylists’ yell across the salon at each other and get so worked up, I’ve actually seen several stop doing hair because they’re so angry. One of the women, a shorter hair with a tattoo on her arm, gave me a horribly uneven hair cut. I know they’re open for walk-​ins very early in the morning. However, it’s just not worth it.

Sasa is very personable and nice. Great service!!! I went in with the nastiest tangled hair and he was able to turn it silky smooth. Turned an ugly duckling into a swan hehehe. I love my hair and new look. Thanks to sasa

I got a spam text message to my cell phone from this place advertising their services. It gave their address, so I know this is the location. I’ve never been here, so they must have bought my cell phone number with some list.
Mena’s, I don’t do do business with spammers.
You suck.

I enjoyed my most recent experience. My hair is natural, fine and easily damaged. I received the deep condition and steam. George trimmed all of the crunchy ends from my hair in layers. After one hour, I was transformed. Loved the results

VERY DISAPPOINTED!
I went to this location because Dee Dee at the Matteson location was off. I really needed to get me and my daughter’s hair done. This location is much smaller than the Matteson location and not as busy as that location either.
I am not used to have three different people work on my hair, a shampooer, a blow dryer, and then a stylist. Not everyone can do a good job on my daughter’s hair because it is long and thick (very thick). I was pleased with my hair, but was not happy with my daughter’s hair. Also they take their sweet little time. They stop doing hair to have conversations with one another.
What made matters worse, was the pricing is not the same as the Matteson location, Apparently this location charges more for having natural hair. (Never heard of that before). On Tuesdays it is supposed to be $ 10 off of your services. My total came to $ 90 for both of our hair (wash and blow dry). The guy tried to make me feel better by saying I got $ 10 off and saved an extra $ 5 for paying cash. I did not have time to debate with him about the cost, so I paid it and made sure he knew I would NOT be back!

In town on family emergency and needed just a wash/​style. I Unilocaled the area and found Mena’s. Read the reviews, called and walked in. They weren’t busy at all and it felt like family when I walked in. Got washed by one guy, blow dried by another, and finally Fayza styled my hair. 4 stars instead of 5 because I prefer no more than 2 people to complete a wash/​style. I also wasn’t sure why I got a steam condition right before my hair was blown out. I didn’t like the roller brush, but that’s their style. I will speak up next time. Fayza had instant chemistry with my hair and it reflects in the pictures. She was appreciative that I allowed her to style my hair because most clients request the set curls not to be fluffed out. I enjoyed my appt that was exactly one hour! My hair is so soft and my husband loves it. This will be my spot everytime I come home to visit! Thanks you all!

For $ 40 cash, I can get shampoo, steam condition ($ 15 extra for deep condition –worth it!) and blow dry, style. These are Egyptian men doing African American hair.
Milad is my stylist & he’s excellent. I’m so happy he can blow straighten my kinky hair and not complain about me needing a perm, which he discourages anyway. y hair is beautiful.
No frills, no appointment necessary. Reminds me of the Dominican salons on the east coast.
Mena’s is open on Sunday’s, which is how I found the place — desperately needing a do for an evening party. That was almost 2 years ago.