MRI Lincoln Imaging Center

My insurance sent us here. Rosa was very pleasant and helpful, so in spite of an issue with our doctors order, we were able to proceed. Jerry performed the MRA and my daughter, who had been quite anxious, came out relaxed and smiling. All in all, a pleasant experience.

‘They’re just finishing up with a patient, it’ll just be a minute’…30 minutes later I’m still waiting in the lobby, so unprofessional, so rude. (And they just said 10 more minutes… something tells me that’s a lie.)

I had to get an MRI for a bum knee. I did not get the name of the gentleman who helped me. He’s pretty young and very personable. I told him I barely slept the night before so I might be taking a nap during the MRI, to which he wished me luck explaining how loud it would be – and he was right. The entire process went like clockwork and he answered all of my questions to the best of his ability. BTW, I paid out of pocket and it was cheaper than I expected compared to what the price via insurance would have cost.

Extremely bad customer service. I went there and the girl at the front desk just innocently told me they did not have paper work. My doctor’s office confirmed that they sent the paper work. When I called ONE WEEK later, the same girl told me ‘oh we haven’t called your doctor yet.’ So, I told her to check my file because I was expecting someone would have done something after one week. Then she started finding more stuff ‘oh your paper work is here, you’re set to go’. I was like. really? I ended up canceling the appointment. Didn’t feel like doing business with that kind of place.

What is scarier than being in pain and not knowing why?
Absolutely nothing.
The staff here is really on the ball: they forwarded the paperwork (you know you hate to fill it all out) beforehand and will spend the time getting all of your insurance information over the phone to make sure you don’t get smacked with a shockingly huge insurance bill after, which I really appreciate. Parking right there, no meters to fret about.
No one looks forward to an MRI. No one is like «Hey Y’all– lets party and get body scans, yo!» No, No… For an experience that could have been awful, they made it as comfortable and convenient as can be.
I’m not claustrophobic, I don’t have any piercings, implants, tattoos, pregnancies or anything like that to complicate things so it was as convenient as it could be, the staff, doctors all were really professional. If you need to know fast, call here– CD was given right after and it went right to the doctor too. Smooth.
Now that I know where the pain is and why, the healing can begin. Thanks!

Everyone was VERY courteous and helpful. They called my insurance company to ask questions that I did not know the answers to. They checked on me a couple times during the MRI… asking if everything was OK. They got me in and out very promptly, sending me off with the CD right away. They contacted my doctor the very next morning. Very professional all the way around! Cannot sing them enough praise!!!

I found myself in the unfortunate situation where I needed an MRI, so I called the university affiliated hospital in the neighborhood and was quoted $ 2,300-$ 3,400 for imaging. Thank you very little, I’ll go elsewhere.
I searched the internet and found Lincoln Imaging Center, who quoted me $ 325.00, and they were able to see me the same day. If I was willing to travel to a location further from my home, they offered an open MRI. Admittedly I’m a bit claustrophobic, but I didn’t feel like driving too far so I sucked it up and went the location closest to me. The staff was great. The tech who ran the machine knew I wasn’t thrilled about being inside of it, but he coached me through it and everything was fine. After I got out of the MRI, I waited about ten minutes for them to download the images to a CD and I was on my way. The readings were forwarded to my doctor within 24 hours. All in all, a pretty sweet deal.