Public Storage

Overall I had a good experience at this location, my stuff was safely stored for about four years. Darlene, who works the office, is very kind and helpful. However, the prices are steep ($ 84/​month for a 5×5 space) and the hours are limited. A few times I needed to get access to my stuff but it was after 5pm on a Sunday so I had to wait. Also, when I moved out I found a number of spider eggs (eww) attached to various boxes. You might want to shop around for better prices in the neighborhood, but if you’re like me and live only a block away the convenience factor is rather nice.

This public storage location is great! I have used this location for a few units and have many coworkers that live in the area who use it as well. Darlene is really helpful and delightful :)

Darlene Simmons was great at helping me and my organization in receiving our storage needs. she was very thorough, knowledgeable, and kind!

Darlene was very helpful whenever I needed anything. She was also quick and efficient when I had to move out and promptly refunded the charge for the entire month and only billed me for the first few days since I moved out before the 6^th of the month. Overall a great experience!

This place was awesome the lady helping me her name was Darlene she is what’s missing in this world she was so helpful and polite I’ve. Gotten so use to walking in places and finding the only people to help you are on there phone chewing gum and have an attitude like I’m the one that made you get a job your unhappy at so when I run across people that actually smile and greet you with a hand shake and are eager to help you with any questions you might have I like to return the favor by saying a few words so Darlene Simmons your great thank you so much keep up the good work you are appreciated there’s nothing worse then someone giving you an undeserved attitude on a day when your moving boxes and all of life’s accumulations so once again thanks for making my day easier

Darlene was incredibly helpful as the unit we initially booked was too small. She quickly changed the reservation and found a special for us to use which ended up saving us money. Thank you Darlene!

When we had a need for storage I didn’t expect professional and courteous service along with the very reasonable prices. Darlene is knowledgeable and helpful without being pushy for products and services we didn’t need. She is always pleasant and the facilities are clean and well-​maintained.

Great service! Darlene was awesome to work with, she was very kind, patient and helpful. Highly recommended, they make the process easy with great service!

I have been renting a space at the Jarvis location for six years. Darlene Simmons assisted by at that time and I been there ever since. Darlene is to be commended for her friendliness, patience and knowledge of the facility. Over the years I’ve had many questions and Darlene has always been there to assist. If you need a storage space in the Rogers Park area, I highly recommend contacting Darlene, she will take care of you!

I love Public Storage on Jarvis in Chicago! Darlene Simmons is such a great employee of Public Storage. I am constantly forgetting my gate code and needing help entering the garage. She is always prompt and polite in her help and answers all of my questions quickly regarding my account.

Thought it was time for an update!
Last year during my move to Rogers Park it became apparent that I
was going to need somewhere to store some of my excess stuff.
My 35 year old son Brian who had already previously been a Public
Storage Customer was so kind as to secure me a unit at Public Storage
on Jarvis, gotta love Sons looking out for their Moms!
So, it’s been almost a year since my initial review and I am upping my 4
star rating to a 5 star because Public Storage has kept my stuff/​unit
safe and secure, and my unit is located on the 1^st. floor, boy, do I like that!
And the other day I visited my unit at Public Storage and I met Ann, the
other person who manages this place along with Darlene and boy, did I
like Ann because I had a really bad day and I needed to vent, and Ann
was so kind/​cool for listening, Boy, did I like her!
Now, hopefully one day in the near future I can get all my stuff out
of storage, but I will have to make a path inside my unit first, or maybe
a Bulldozer would be a better option.
It’s a little disorganized in there…
Until then I will happily trust my stuff in the hands of Darlene and Ann,
because I just know they’ve got my back.
And if you are in need of a Storage Unit visit Public Storage on Jarvis,
because these 2 ladies will have your back too…

The facility is clean and well maintained. Customer service is excellent! Darlene Simmons was the representative that opened and closed my account and was very helpful and accommodating! I would definitely use this facility again!

One bonus is that it is a 5minute walk from my new apartment. I think $ 67 per month is pretty steep for a 5×8 space, no heat & severally restricted access hours (til 6pm Mon-​Fri and til 5pm on weekends.) Apparently there has been security issues in the past :(
I was asked today to rate their service on
but the «server was not found.»

Great customer service! Darlene Simmons was a life safer on what was a very stressful moving day for us. She even stayed open later than the closing time to help us out in HUGE a jam, you can’t ask more than that. Five star service all the way!!!

The service that Darlene Simmons provided for my friend Rondo was incredible! He was facing a time when he had to move but Darlene was there to help him out to find the best storage space for him. Every time he stops by this Public Storage she has been there with a smile on her face. Thank you Darlene! You have been awesome!

Darlene is great to work with very friendly and personable. She truly is an asset you the Public Storage Team.

I never wrote a review before but this time I’m writing about this place because of the incredible service they offer, all the staff were great, specially a lady named, Ann, I got there on the weekend 5 mins after they closed, and she was still there, she offered to help me let me put my stuff in there and stay with me as much I need, and I’m pretty sure she was not on clock! I’m happy that this place has Ann.
Thank you Ann, and to everybody who works there.

Darlene has of great help since the first day. Handy, always smiling and resourceful. Great location experience.

Darlene is great! Very nice and helpful. Made the whole process easier :) thanks!

Darlene was the lady who helped me… very accommodating considering the circumstances and time that I gave her! If you need storage in Rogers Park this is the place to go and she’s the woman to see!