Raaz

Ghazala and the team at Raaz were very patient in listening to us to understand what kind of wedding outfits we were wanting. The designer who created the outfits did a fantastic job and we couldn’t have been happier. This is the ONLY store on Devon I would highly recommend for quality, service and results!

I shopped at Raaz for a lot of my bridal wear and I couldn’t be happier. Ghazala and Kashifa were a tremendous help and made sure everything fit nicely before I bought my outfits. I would definitely recommend this place for not only bridal wear but also for casual and party wear.

I bought several suits for my engagement and wedding from Raaz seven years ago now. Gorgeous. Great customer service. I am no longer in Chicago, but I miss this shop! I keep myself on the email list. Nothing in northern california I’ve found comes close.

Best kept secret in Chicago. This boutique carries some of the most unique Indian and Pakistani clothing. I have been purchasing some of the most beautiful Indian outfits from here for the past 10 years. Their customer service is impeccable, their quality is like none other. The owners are very professional and very timely when doing custom orders. They work with some of the top Indian designers. If you are looking for a bargain or something cheap this is not your place. If you’re looking for something unique elegant and willing to spend a little extra money it’s well worth it!

Though I have lived in Chicago for the majority of my life, I haven’t done any type of extensive shopping for traditional East Indian clothing here. Majority of the boutiques on Devon Ave offer a small selection of clothing, and an even smaller selection of GENUINE designer clothing, at very inflated rates. Like India, the practice of bargaining lives on in many of the shops on Devon. This always leaves me feeling uneasy because I am never sure whether or not I paid a fair price for my item, which is already tremendously marked up in this country. For this reason, I have avoided shopping on Devon unless it was a dire emergency and always opted to travel to India instead, where I could find a better selection at a much more reasonable price.
Raaz has completely changed my opinion. Though the store has had a consistent presence on Devon, it’s unfortunately gone unnoticed for me. My mother-​in-​law to be changed that this past weekend. She has been a long time client at Raaz and insisted that we shop for my engagement (among other) outfits here. Upon my arrival to the store, I saw that Ghazala had assisted in pulling several looks for me to try so that we wouldn’t waste any time, which I really appreciated. Though the space appears to be small, it’s cozy and still manages to offer a great selection of items.
Rabani and Rakha (they have quite the Bollywood celebrity following) were the featured designers at Raaz. So, everything pulled was by them. They hail from New Delhi, where their flagship store is located. I must say that I was blown away by their designs! I don’t think I have ever fallen in love with East Indian clothing the way that I did this past weekend. Everything, and I mean everything is hand done: from every last bead, to every last stitch. The workmanship and quality of the garments speaks volumes about the product that Raaz offers its clients.
While I was at Raaz, I actually had the opportunity to meet the designers Rahul Rastogi and Gautam Rakha (insert a squeal of gleeeeeeeeeeeeee), who were so gracious and helpful in recommending outfits and suggesting modifications to their existing styles for the items we had chosen. Along with the designers themselves, I had Ghazala and her mother-​in-​law (who shares ownership of the business), all helping me to look my best on my big day. I have never encountered that kind of customer service on Devon! You can consider yourself to be lucky if you get a hello or acknowledgement in some stores. In others, you will find really pushy and aggressive sales people who are sugary sweet until you decide that you aren’t willing to commit to anything in their store, which is when the claws come out.
At Raaz, I was made to feel like family. The care, attention to detail and the thoroughness with which my measurements were taken have left me feeling an immense sense of gratitude. But what’s even better is how fair the prices are. Yes, some may consider them to be steep, but I am an honest believer in: you get what you pay for. Here, the prices are fixed. There is no bargaining, haggling, going back and forth, or pleading. It allows the customer to appreciate that they are not being taken advantage of AND that they are getting a quality product. Raaz sells authentic designer pieces, not knock-​offs, which is not guaranteed elsewhere on Devon.
I probably spent a few hours here, and the time flew by. I had fun for the first time shopping for East Indian clothing instead of anxiety. We also had to place a rush order for a blouse (unfortunately, I am not a sample size) that I needed for this coming weekend. Ghazala promised timely delivery and it looks like the blouse will be ready to pick up tomorrow! So, unlike the experiences of some reviewers, for me, Raaz has managed to deliver on ALL accounts!
I now have a reason to look forward to shopping on Devon. A BIG Thanks to EVERYONE at Raaz!

Raaz is a designer boutique that carries high end, elegant Indian outfits. Their selection of clothing is the best I have come across in Chicago. The owner of the store, Ghazala goes above and beyond to make sure your outfits are exactly as you had imagined. She spends the time with you to fit your clothes and will work with you to make sure your dresses fit like a glove.
I have ordered a few custom made outfits with very specific requests and Ghazala took the time to ensure that I was completely satisfied with my order.
The one thing I would keep in mind when ordering custom outfits is that Raaz works with many designers from India and the custom outfits can get delayed. If you have a hard deadline (such as a wedding), make sure you have some buffer time for unexpected delays.
If you are serious about purchasing high end Indian clothing in Chicago, this store is a great place to start and make sure you work specifically with Ghazala.

The owner is very arrogant. Her response to me a week before my wedding when I finally pressed for UPS tracking number and how could this happen was, «I’m not good at this, this is my hobby… My husband is a doctor, I don’t really need the money.» However, she did give a lot of attitude when I refuse to take the dress I didn’t order three months prior to my wedding. There were a lot of promises in delivering a customized dress but the dress that was presented a week before the wedding was as if the original dress had never left the boutique. They have done this to another family member with all four outfits she had bought for her wedding and for other wedding related events… The girl was in tears before her wedding, and I before mine. I finally said something after couple of years. I posted a similar comment on Facebook and I’m gonna spare them humiliation and not copy and paste their response here.
In their response, I was told I am retarded and need mental help… also that I would never be lucky enough to shop at Raaz and that I should use the money not spending at Raaz to buy medical treatment followed by LOL… Again the actual response is appalling. That is way too arrogant and not the best way to deal with customers especially when the price sticker is so high.
I never received an apology and the hostility plus arrogance is mind boggling.

These people are legit.
I’m in the process of buying additional outfits for my wedding and jewelry and Raaz has been able to help me out tremendously. Everyone is very honest and professional. They can order directly from designers in India with enough advance notice.
And their jewelry!!! I bought some costume jewelry just to have some extra sets to mix and match with. It’s gorgeous! The designer they use, used to work with Nizaam and other notable jewelry stores. Just absolutely gorgeous designs.
Their showroom isn’t fully stocked, so if you’re interest I would encourage one to go in early and put in an order with them. Some of the designer-​wear available in their studio when I last visited was of Krishna Mehta.
The owner & her daughter in-​law were very professional, honest and just overall great to deal with. I believe this is a side business for the owners, so unlike some of the other stores on Devon where they get in your face to make a sale, these guys kinda let you do your thing and help when needed.
I will definitely be returning and plan to work with them for future orders for my family’s weddings and events.
Keywords:
Indian clothing
Indian clothes
Desi clothing
Desi clothes
Devon Ave
Indian Neighborhood
Sari/​Saree
Lengha
Indian Suits
Costume Jewelry
Indian Jewelry
Desi Jewelry

I recently got married and spent A LOT of time shopping on Devon for all things shaadi related… Raaz has a unique collection that is at once designer and accessible to the general buying public. I bought my Mehndi outfit here and my mother had a couple salwar kameezes custom made from India.
The custom orders were handled through Ghazala who manages the boutique. She basically took a gazillion measurements of my mom after she picked a design she liked out of the catalog of an Indian designer. I won’t go into the sordid details but she went totally out of her way to make sure the outfit arrived in time for the wedding as we had ordered it a bit late… I think the prices were very reasonable considering I could order top quality garmets without having to fly to India like so many brides do.
The store sponsors a lot of designer trunk shows in the Chicago area. Every time I go there they always have new stuff and shipments come in every few weeks. Sometimes, Ghazala is not there and this other lady is working there. If you need something special at the store that day, it would be worth coming back at a time when Ghazala is there as the assistant can be hard to communicate with if you are not fluent in Urdu.

Raaz has such elegant Indian style clothes. The prices are pretty high, but the clothes are so pretty that it is worth it. The shop is small but so nicely designed that tou don’t even realize that size of it.