T-Mobile

Chicago, Vereinigte Staaten

4.1

Jetzt geschlossen

9 Bewertungen

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Telefon:
+1 773-697-8055
Webseite:
clickserve.dartsearch.net
Adresse:
1958 W Irving Park Rd, Chicago, IL, 60613
zwischen Damen Ave & Lincoln Ave
North Center
Umliegende Haltestellen öffentlicher Verkehrsmittel
310 mIrving Park
780 mDamen & Montrose NB
790 mMontrose & Damen EB
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Kreditkarten akzeptiert
Ja

Heute

Heute 10:00 – 20:00
Jetzt geschlossen
Ortszeit (Chicago) 21:29 Freitag, 29. November 2024

Geschäftszeiten

Montag 10:00 – 20:00
Dienstag 10:00 – 20:00
Mittwoch 10:00 – 20:00
Donnerstag 10:00 – 20:00
Freitag 10:00 – 20:00
Samstag 10:00 – 20:00
Sonntag 11:00 – 18:00

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km
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km
Cricket
4555 N Western Ave (Lincoln Square, Ravenswood)

Umgebung

In der Nähe dieses Ortes:
20
m
Psychotherapy Associates of Chicago
1954 W Irving Park Rd
40
m
Euro American Travel
4009 N Lincoln Ave
40
m
Lincoln Park Savings Bank
1946 W Irving Park Rd
40
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Wintrust Mortgage
1946 W Irving Park Rd
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J Kane Realty
1946 W Irving Park Rd

9 Bewertungen zu T-Mobile

Keine Registrierung erforderlich
Rating des Ortes: 5
Chicago, IL
I wish I could remember the gentleman’s name. He seemed like he was probably the manager and, based on his knowledge, I’d bet he was.
Regardless, I came in with an issue unlocking my Tmobile phone for my Cricket Wireless SIM card. He tried more than a few options and spent at least 40 minutes trying to help me unlock it. Sadly, it didn’t work, but he did direct me to the CPR (Cell Phone Repair) two doors down and they were able to get it going after speaking with Cricket. (The probably-​manager-​dude did manage to get half of the issue fixed though — the Device Unlock app had completely disappeared after being used once.)
After dealing with multiple carriers and a slew of low-​caring employees, it was exceptional to be helped even though I am not a TMobile customer.
Rating des Ortes: 5
Chicago, IL
Great customer service — patient, knowledgeable reps here. Thanks to Rikki for her help as I upgraded my phone.
Rating des Ortes: 4
Chicago, IL
The staff here (I think I have met all of them on my many visits) are very helpful and very friendly. There are some things that T-​Mobile corporate does that I don’t like, and the phone insurance company (Assurian or Assurant) will totally screw you over, but the staff at this store is great to deal with.
Rating des Ortes: 5
Chicago, IL
This woman named Rikki works there, and is my go-​to person. Highly knowledgeable and makes great suggestions. I’ve gotten a couple phones from there and even a warranty exchange through the store, no problem. I recommend seeking her out if you go there, as this review is mostly reflective of her service.
Rating des Ortes: 2
Roscoe Village, Chicago, IL
I bought a charger 2 weeks ago and as the charger broke I went in attempting to exchange it.
I didn’t have my receipt but I figured they might be able to look it up on my account. So I went on and the person who helped me was obviously new and not very well trained as he said he couldn’t look up my purchase and we spent 30 mins arguing back and forward about exchanging a charger.
Finally I asked to speak to a manager who was very nice and in less than 5 minutes he looked up the purchase and without further questions he exchanged my changer.
If the new staff cannot provide a solution on something so simple as an exchange, then I suggest better training.
Rating des Ortes: 5
Chicago, IL
Rikki went out of her way to explain all of the terms of our agreement and plans. She was is an invaluable resource for picking the perfect phone, selecting a great plan, unpacking the complexities of regulations around warranties and much more. She was very attentive and gave us the best customer service we have ever received after 8 years at T-​Mobile. We were able to get a new phone under the terms of our warranty and insurance plan and that would never have happened without her insight.
Rating des Ortes: 5
Chicago, IL
I’ve had my issues with my 10+ year marriage to T-​Mobile but never with this store. Everyone I have worked with here has been a pleasure to work with. I have been esp pleased with their post purchase assistance as I worked through my many phone problems this year. I’d probably rate T-​Mobile Corporation 2.5 stars but the people who work here are definitely 5 stars!
Rating des Ortes: 1
Chicago, IL
Ridiculous. Expect to wait forever to get anything done. I waited 30 minutes to return a damn charger. Really!!!
Rating des Ortes: 5
Andover, MN
I have been to this TMobile store three times for various purchases or upgrades and had amazing customer service every time. The last guy I just bought an LG G2 from last week (Justin) was very helpful in getting me exactly what I wanted. He matched the TMobile price online and even matched their free phone case offer. Thanks goes out to the store manager, Sheeraz, for making that happen. I also purchased the Note 3 when it came out and had a great experience then as well. Every time I go I’m «in and out» with no hassles or waiting.
Thanks again TMobile!