Taj Sari Palace

This place is Horrible. So you will find some items that are «cheaper» than many of the other stores on Devon. However, the workmanship of the clothes is the reason. Stones are glued on rather then sewn, borders are loosely stitched on etc. This place does have a selection however, the store has been getting smaller and smaller over the years. We came in looking for shoes for my FH ‘s wedding outfit. When we walked and asked the lady pointed to an area behind the counter and said shoes are 50 $. We had to lift the men’s clothing to find shoes. It was kinda weird. We found his size, and she said the price was 65 $ for plain red shoes. As with any store on devon bargaining is expected, I showed the lady the pair of shoes online for $ 30 dollar, instead of matching the price she said «then buy them online don’t buy them here you pay $ 50 that’s as low as I will go. When the shoes come to you, you will regret buying them and come back to me.» So I decided whatever, let’s just take them. Instead of completing the transaction she walked away from me as started talking to another customer. I approached her and asked «why did you walk away from me, I wanted to pay and leave?» Instead of apologizing she was like «you wait, I have another customer.» I was like seriously I want to pay and leave and instead of completing my transactions you are going to walk away. This is not customer service you finish the transaction with me and then help somebody else. How rude are you? Another sales associate came to complete my transaction cuz she walked away from me for a second time. This sales associate took her side and she no she was not rude.
The kicker to this whole experience was that this other customer was not budging on bargaining and so she started talking sh*t about him to the sales associated in front of me. I should have translated for him what she said about her but I decided I had already yelled enough.
I needed the shoes and so I gave them my money. Honestly, had I not had a time crunch I would have walked out. This place is horrible. The women are rude, rude, rude, rude with no manners at all.
If you have an option give your money elsewhere!!!

These people do not even deserve this one star! They completely messed up my wedding suit order and then refused to help out in fixing or exchanging my suit so I wouldn’t look like a clown at my wedding. They seem like nice people who want to help you at first, but in fact are heartless money hungry thieves. PLEASE GO ELSEWHERE! Chandni Express down the street will actually do a great job and try to actually help you for a better price. Beware of this garbage business!

I just had a LOVELY experience with Mariya. I told her what I wanted to spend, she helped me select a handful of pretty saris. She showed me how to pleat and tuck — but once she saw the look of bewilderment on my face, she told me to just come back the day of my friend’s wedding for help with styling and makeup. (Sadly, the wedding is in LA.)
She raised the price a bit at the end, but I haggled her back down a bit and only spent $ 25 more than I’d budgeted. Then she threw in two matching bracelets and sent me down the street to a tailor, who she called to get me fast-​tracked.
While I was in the store at least 3 other women asked about my sari, so I feel great about my selection.
I was so stressed about finding something, especially after a visit to another store ended with a lot of pushy sales tactics. Thanks, Mariya!

AVOID, avoid, avoid this place. To summarize: I spent ~$ 4,000 in clothes for myself (soon-​to-​be bride), my bridal party and mother, and in the end am unhappy with all of it. Including my bridal dress — arguably the most important piece of the entire event, for me — which is saddening and unfortunate. Perhaps I’d be happier with it if I hadn’t endured the worst service and customer experience I’ve ever had in my 30 years on this planet.
Here’s why I suggest you avoid this place like the plague:
— IMPOSSIBLE COMMUNICATION: The sheer amount of time it took to get a response from these people is what made the entire process so unbearable. Between flatly ignoring my emails and calls, speaking broken English, making false promises on timing, and never regularly communicating proactively where the heck my $ 4,000 of merchandise was, it became a full-​time job just to track these people down. Of ALL of my dozens of wedding vendors, this was the worst and most time-​consuming one to deal with.
Mariya is too scared to actually communicate, despite me begging her a dozen times to just tell me ANY update (Is my sari on this continent? What MONTH should I expect it so I can plan accordingly? Is there any update at all? I’ll even take a «no news» update — ANYTHING so I know you didn’t just take my money and close up shop). She told me she was «scared» of me because I was so upset — to the point that she was losing sleep — but still, never started communicating (which would’ve made me far less scary, I’m sure).
The owner’s son stepped in towards the end — AFTER my sister went to the store in person to just get any freaking response — to assure me that they’re handling my issue /​improving their communications. Of course, soon enough he, too, dropped off the face of the earth. At one point he promised to call me back after he left a crowd, and completely forgot. My most recent exchange with him involved a string of 15 – 20 texts from me only — he never, ever replied. Never called. Had someone else do his bidding, and she did a crappy job.
— WRONG/​MESSED UP ORDERS: I got 10 bridesmaid saris and 1 wedding sari at Taj Sari, and while they are acceptable — in that they are pieces of fabric in colors that are in the same family as the ones I wanted — they’re not nearly close to what I special ordered — despite them reassuring me a million times that it’d be perfect, that I could pick my colors, embellishments, etc. My wedding sari arrived in the wrong color (cream, not white), with a busted zipper, so I couldn’t even try it on. They reimbursed me for the zipper, only after stalking them /​demanding some sort of payment to cover the cost of a new zipper ($ 75). My bridesmaids’ saris have flowers all over the place (I hate flowers — never requested those), and zero effort was made to fix that, or the color of mine. Each time I brought it up, they ignored it.
— SEVERELY DELAYED PRODUCTION: My sari was supposed to arrive in late July/​early August. They received a wrong sari, and of course blamed this on the supply chain in India and didn’t take accountability for it. Not to mention, I had to seek them out for this update — I called, emailed daily — because I had to know if I had to get another dress for my wedding — and probably got a response about 25% of the time. My bridesmaid sari shipment update was equally as frustrating earlier this spring.
I could go on, but I’m so done wasting time thinking about these fools. I highly recommend AVOIDING this place at all costs, unless you like stalking people for updates on expensive clothing you bought and dealing with rude, unhelpful people.

I agree with the other posters. They over charge and you are expected to haggle the prices. They rather haggle over five bucks than retain a customer. The ladies who work here are kind of rude and pushy. Sometimes they will not help you at all and other times they will hover over you. Sometimes they tell you they have a particular thing to show you to prevent you from leaving and then they show you something completely different. For these reasons, I think that the customer service stinks. I will avoid this place because it gives me high blood pressure.

Buyer, beware!!! This place is a scam…
They almost got my wedding cancelled because of their mishaps.
The clothes we picked up, weren’t even finished off as promised, buttons were falling off.
They do have a great variety, but I wouldn’t shop here again.

My mom has some saris that I want to wear next year for some weddings but I don’t have blouses in my size for them, so we headed to devon to pick out matching fabrics in order to send them to india to get blouses made. My parents have had some good experiences in Taj so we headed there first. The lady who (either owns or) works there was super friendly and helpful. She looked at all my moms blouses and immediately started pulling fabrics that matched or would provide a nice contrast to the saris. The prices were reasonable, as well. We checked out another 2 stores which had lower prices, but after talking to my parents, the «type of fabric» and quality of the type that Taj was selling was definitely better. After selecting the fabrics we were going to buy, I walked around and looked at a few saris and salwars. Everything was reasonably priced in my opinion — saris (that I was looking at) ranged from 120– 160 and salwars I was looking at ranged from 175 – 275. I didn’t end up buying any because I’m hoping to shrink a few sizes before some weddings I have this year, so plan on returning then in an effort to reduce the number of alterations I have to make. I’ll def be back within a few months tho!

The clothes are fine but the the lady ripped me off, what i bought was supposed to be way cheaper

Had a terrible experience shopping here. We went to Chicago driving more than 3 hours to get a dress stitched for our daughter. My daugher is 8. They took the measurements. When we got the stitched dress we were shocked. The dress would fit a 3 year old. Terrible… Never shop here.

I found this place on accident (what a happy accident)
I was looking for bulk (and cheap) fabric store I saw on-​line to make a California King Bed Spread for our bedroom.
I could not believe the beautiful fabrics, colors and sparkles that adorned this shop. I fell in love with a beautiful silk sari fabrics. Mariya was very helpful and knew the right amount of fabric I would need for my project. I just phoned them to find out a few things I would need to do before sewing my bedspread and they answered all my questions giving me the confidence I need to tackle this project head on.
Silk is light weight and warm.
Teamed up with a high count flat bead sheet for the lining… you can’t beat the warmth for winter
(without all that weight and bulk)
I am off to the sewing machine to make my vision thanks to Mariya and the nice folks at the Taj Sari palace.
(I will post pictures when I am finished with my silk bedspread)
— –Miss Holley King
(Host of «Rock-​a-​billy & BEYOND»)

I get bangles here. It takes a while. I refuse to pay their astronomical prices and I give them a few minutes to come down on their price. Sometimes you can get them cheaper online directly from India but if you need them sooner go here.

I’ve been in here to just browse a few times, and also once to pick out saris for my bridesmaids to wear, and twice for their fittings.
I feel like I was treated totally differently when I had my sister-​in-​law with us to pick out saris and help bargain the price down, versus when I came by myself or with my other bridesmaids. Service a little less friendly, being told I’d have to come back the next day to pick up something that was sitting behind the counter, etc.
I would not come here with the intent to buy something without bringing my haggling skills, or preferably, one of my family members who have much more experience (and language skills) than I do.
All that being said though, they have a pretty good selection and prices can be reasonable once you go through a few rounds of haggling.

I can’t help but wonder if there are two Taj Sari Palaces right next door to each other because I think I wandered into the great one tonight. At least, based on the negative reviews I’ve seen here.
I couldn’t have been happier with the attention we got (they even ran and got me a glass of water when I started coughing!) and the prices were better than most I see online for the same sort of saris. And far from the merchandise being inaccessible, I have to say that I handled quite a lot of bolts of cloth and folded saris and no one discouraged me. In fact they were right there to take more out and show me once they discovered the color families I was looking for.
As for haggling… well I come from a retail family and my father would throw merchandise in the garbage can if someone tried to haggle with him. I wouldn’t dream of trying that in any store in this city unless or until I was given a clear indication that it was not just acceptable but expected. I think it’s rude. If something costs too much, I just don’t buy it. And when you get saris for as low as $ 20 each, I don’t see any reason to balk.
It’s true there are racks which advertise «Buy one at $ 120 and get two free.» and if you’re there for one item, then stay away from those racks. But I wanted a lot of material, and I made out like a bandit by taking advantage of the sales. Bring friends, split costs.
Oh, and while we were being rung up, they gave us our choice of remnants for free. Yeah, not so much of the rude and disinterested there. I’m glad I wandered into the right Taj Sari Palace.

Taj Sari Palace is home to the most stunning collection of bangles, saris, shoes, mens clothing, and children apparel. The prices are reasonably set and the staff in great. Taj Sari is by far the best store in all of Devon; located at 2553 W. Devon Ave. Chicago IL, 773−338−0177.

We have purchased a few things here, but I have to warn you. This place is notorious among desis for overcharging and expecting you to haggle it down. If you have your eye on anything here, be prepared to make a counter-​offer of half or less than what they are demanding. Be prepared to walk out; maybe come back later and they might agree to your price. Or not.
Also the women who work there often speak little or no English. In fact they don’t speak good Hindi either. You really need to have patience with them and guide them through the process of finding the color or style you want. In short, the service at Taj Sari Palace is abominable. But I have to give them 2 stars for the amazing selection.

Huge selection of sari fabrics (and bangles and jewelry, as mentioned); my friend was buying, but I was just standing around wishing I had my sewing machine with me in Chicago.
When we were there, at least, there seemed to be some good sales going on for a lot of the pre-​cut fabric — my friend bought three chiffon embroidered saris for $ 120, and there were other deals as well. Definitely check this place out.

I go here all the time to get bangles and jewelery. They ahve a nice selection and everything is organized nicely. They also have a lot of different fancy fabrics here. They also have great customer service, which is great.

Really big shop that has so many different saris, jewelery sets, and shoes and bags. Its really fun to browse around this shop and the colorful merchandise is beautiful. They have some really nice glass bangles that you can check out if you’re not really interested in wearing a saru ;). The service here is pretty good too.

Huge selection of fabrics, ready to wear saris, suits, accessories and jewelry. A lot of the fabric is pre-​measured and cut and hanging on the racks. Makes things so easy. There are some gold bangles and gold embroidered red silk there that I am keeping in mind for later.