Zippy Shell North Chicago

I was referred by a realtor for this new service or would’ve used my expert moving team except they didn’t do long distance moves… the move was scheduled from Chicago to the East Coast. 1– Furniture was stored for 5 months — and there was no free month since partial months are not prorated. And yes, they have open assess to charge your credit card. Getting any credits is a process. 2– Since the movers are part of the «deal», it was expected these are reputable, top notch movers. Not so. Should’ve got our own. Most every piece of nice quality wood furniture was scratched or gouged (as in ½ inch gouges from the iron bars of the cages). As damaged furniture came out of the cage, the «unloading» movers (different company than the packing movers) noted the entire unit was incorrectly wrapped and packed. Hence all the damage. Both movers showed up at the location one hour early… a bit inconvenient on moving days. Additionally, expect to pay extra fees for things like STAIRS (read your movers contract)! I don’t know why the movers didn’t bring and use the packing blankets for a long distance move. (Zippy actually asked us how many we would need — as if we knew. Just bring alot in case you need them.) 3– Regarding insurance (like other reviewers) we were told about global coverage — which ended up being for the pod and building. No mention of a personal property coverage ($ 500 plus a $ 500 deductible). Estimates of our damage was more than $ 1,000. 4– Throughout the process, we talked /​emailed with about 10 different people, several which claimed to be our «personal moving coordinators». Not so. Some contacts said «I’m not the right person, talk to your coordinator.» 5– The size of the cage didn’t hold all items. The movers came and said «Oh, no, that’s not all going to fit! What do you want to take?» There was no good assessment of the furniture in our residence prior to the move. There was no chance of getting a second cage in time and with a condo move-​out, you have dedicated hours to get your stuff out. Period. The amount of stuff thrown out was ridiculous and costly. I cannot recommend using this service. Get your own reliable movers that know how to correctly wrap and securely pack your prized belongings. Get an accurate assessment — the iron cages sliding inside the transporting pods are smaller than outwardly appear.

I think this is the coolest idea. Before I listed my house for sale I called Zippy Shell. They delivered a container right away and I put all my house clutter in it. Now the house looks ready to sell! They kept me informed every step of the way and I can access my things whenever I need to. I’ll get my special things back after my move — wherever that ends up being. Thanks so much for excellent service!

Great experience so far. I received a text the night before confirming the drop off and pick up times and they succeeded in following that schedule. I let them know that we may not be ready by the pick up time and they offered to wait until we finished loading. We are still awaiting the drop off after the storage period but

I’ve intended to write this review for a couple of years and shame on me for procrastinating! George from Zippy Shell is awesome. Every November he comes out to del my pod with my many many Christmas decorations. He maneuvers his way down the extremely narrow alley… naturally I’m at the very end! He is alway smiling and happy even knowing the work that’s ahead. He helps me unload all the crates and trees… he actually does most of the work. He comes back in January… usually in terrible cold and nasty snow and we start the process of reloading. Living in Lincoln Park and having limited storage I can’t possibly imagine a better option for storing all my decorations. I would highly recommend Zippy Shell and depending on where you live I would definitely ask for George!!!

Such an easy move! We knew we were moving to eastern Tennessee by not a specific address so zippy will store our stuff til we do. The driver was easy the shell was clean and spacious. We paid extra for movers and they were worth every penny! Could not believe how much they got in that pod. I would recommend this company to everybody!

Excellent service and a great experience all around. Daisy and her team have been nothing short of excellent in meeting my moving and storage needs. I will definitely be using Zippy Shell in the future.

These guys were great. They were very organized, communicating very clearly days before the move and very organized on the day of the move. George, our driver who dropped off the Zippy Shell, was fantastic. We had two Zippy Shells for our move. George organized with our third party movers to coordinate when each of the Shells would be dropped off to make sure that our movers wouldn’t have to sit around waiting for the second Shell to be delivered. Great service. I highly recommend this company.

Excellent experience! I used Zippy Shell to declutter my home in order to put it up for sale. Dale was super easy to work with and promptly answered my calls and emails. He even put a 2^nd unit on hold for us in case I needed to call and have a 2^nd Shell delivered. George brought the trailer, my husband and I filled it with boxed home goods and packed it to the gills. It held a ton of stuff. George came and took it away to their warehouse for temporary storage. When needed, the Zippy Shell was delivered back to my home, George worked with my moving company to park the Zippy Shell is such a way as to make it easy for my movers to unload the Zippy Shell and load our goods into our moving van. When empty, I called for pick up and George came a couple hours later. Would definitely recommend Zippy Shell, especially for similar purposes as ours.

Huge disappointment. I selected Zippy after reading positive reviews about them. We booked them for a cross country move to Portland. We needed delivery on a set date and paid an extra fee to ensure delivery on that date. They confirmed it in writing. Five days after they picked up our stuff, and two days before delivery was scheduled I emailed them to ensure the time was set only to be told there was a delay. Not a day or two delay but four days. While they did indicate they would reimburse the extra fee, that will not begin to cover the extra expenses of four days of hotel charges plus meals.

The greatest lesson I learned is to use them for the Shell only, and to arrange your own loading/​unloading services.
Don’t use Zippy Shell if you’re someone who doesn’t like to have to coordinate a move FOR your move coordinator, make multiple phone calls to different people the day of (or before) your move, or pay for logistics instead of customer service.
I will probably not use Zippy Shell again, but do want to make sure to give the company credit where credit is due, so here’s the breakdown:
PROS
— You don’t have to drive a UHAUL across the country
–There’s a guaranteed window of time in which your shell will arrive, that is shorter than for long-​haul trucks.
— The coordinators (and city reps) are very kind, and try to be helpful (when you reach them)
— They can bring and take away the shell the same day, so you don’t have to worry about a spot to keep it parked longer term.
CONS
— The main office is in Florida, so even with Dale, an extremely helpful Chicago rep, on our case, we had to wait until he reached someone (or our move coordinator in Florida, who was also very kind but often unavailable) to find out where our movers were, what time the shell would arrive, etc.
— My move coordinator was replaced two days before my move with another coordinator I had never spoken with before.
— I paid to have them coordinate the move, but «coordination» loses its meaning when I’m the one fielding phone calls from four different people the day of. And helping the movers move furniture in, because the moving company they hired is actually a TaskRabbit style service with two college guys hauling everything.
— I did not receive an email the day before, and was not contacted until I initiated contact to confirm what time the Shell or movers would be arriving. This made is very hard to communicate with the building management, and to reserve a freight elevator.
Hope this helps! A better option than some, but I have to say, the smoothest part of the process for us was when they were selling us on the idea of this service.

Excellent service. Dale, Chris and George were so excellent to deal with. I had originally asked for 2 containers and it was clear once the movers started we needed 3. I called Chris and he said he would be there within 10 minutes with another one. I couldn’t believe it! Such service! The permits were all taken care of and the containers arrived early to their destination as well. Everyone was just great!
We used the Professionals to pack our stuff and they know Zippy well. I highly recommend this combo for your next move!!!

I regretted that I chose Zhippyshell to assist my moving from Chicago to New Orleans, a person called Jason contacted me before my move-​in date to get the exact address of my new apartment, I informed him that I’ll be able to tell him he address on the 26^th of the month. When this date came, I called him dozens of times but he never answers my calls. I checked out from the hotel that I was staying in, and I received the keys of my new apartment, but unfortunately, I had NO answer from Zippyshell when they’ll deliver the container so I had to go to another hotel because it’s weekend and there’s nobody in the warehouse. The funny thing, I could reach the warehouse and got an update from them regarding my shipment before them!
Seriously, I don’t really know when I’m gonna move into my apartment though I already have the keys

Great service! Process was simple from beginning to end. Dale was great to work with. Would use again.

I recently recommended Zippy Shelll to a client that was needed extra storage while getting their home ready to hit the market. Not only was the home owner pleased with the convenience of having this large pod delivered right to their garage door but Zippy also has super friendly staff (thanks George!) that will help you load it all! Bonus– they will pick up & deliver your donations to a local charity!

New City Moving recommended Zippy Shell to us for storage of our things for a few months while waiting to close on a place. They did a great job at answering questions and providing info, so I booked them for our move.
They posted «no parking» signs for our move, but delivered the pods about 3 – 4 hours before the no parking went into effect and had to leave the pods down the street. This happened for both our pick up and drop off 2 months later. If you decide to add the no parking signs, I would just ask Zippy to adjust the time to the earliest time they would deliver the shell and not around your move time. You don’t need the no parking in effect once the shells are in place.
We needed 2 pods packed to the brim for our 3 bedroom move. A few days after the shells were picked up, I was notified by Dale that they had dropped off the wrong type and needed to move all of our things into a new shell. I did not want them moving the items since New City just packed it. Dale assured me that the items would stay in the original container and not be moved. When the shell was delivered 2 months later, I find out that they had moved everything. It just sucks that they never told us.
Overall, Zippy Shell clearly fills a need in Chicago. It would probably be great if you were loading it yourself and could take all day. Also, it seems like I’m the only one that didn’t have a glowing review for them. They did the job, but I wouldn’t use them again. I would’ve just hired movers to move our things into a storage unit. I thought Zippy Shell would be easier and safer than a storage unit, but at least at the storage unit i would be the only one moving my things.

Zippy Shell is a life-​saver in Chicago. City ordinances don’t allow for portable storage units to be left on the street meaning that if you wanted to use a POD or something similar you would need to load all of your stuff in a van, drive it to their warehouse, unload the van into the POD and then they could store your stuff. Those extra steps make that a difficult and time consuming process.
Enter — Zippy Shell! Using a trailer to hold the storage unit allows them to park it on the street and makes moving a breeze! George kept us informed of his arrival time and then helped us unload the unit which he certainly didn’t need to do! Josh was easy to contact and worked via email and phone which made communication super easy. Josh and George are an incredibly efficient duo and both go the extra mile to make sure everything happens. I can’t say enough good things about them. Moving sucks. Zippy Shell makes moving suck less.

Moving around in Chicago is a very unique and complicated process. Zippy Shell was by far the best option and company I worked during this whole process. From the first inquiry until the Zippy Shell was unloaded and hauled away I was blown away. Josh handled to emails/​paperwork all of which was very informative and organized. George who delivered the shell was a major help by showing up early and taking the shell away as soon as it was loaded. He even stuck around and helped unload which was far beyond his job description.
The shell itself is quite spacious, we fit a one-​bedroom plus den in one 15ft shell with plenty of room to spare. It is user friendly and the company can even order «No Parking» signs and deliver them for you.
All and all my experience with Zippy Shell was top notch and I look forward to using them again!

These guys were great. Was having my floors redone and need a place to out my furniture for a short period (3 days). I received an response to my online request literally within minutes and it was pretty much smooth sailing from there. There is a reason why the highest rated moving companies recommend these guys — very pleased and will recommend and use them again. josh and George are great!

Josh from Zippy was amazing to work with. We live in Chicago and had trouble finding a company that could park a container on the street due to city ordinance. But, Zippy has figured it out and they do it with style. George arranged everything so well, brought the shells over early and stayed with us while we waited for the movers to come. He’s so patient and professional. Working with Zippy was an amazing experience. Moving can be stressful, but they will take great care of you. Do it! Book them now.

Zippy shell has been the single best investment I’ve made during my moving experience. I’ve moved 5 times in Chicago and nothing compared to Zippy Shell. They went above and beyond to ensure our complicated move was seamless and even made special accommodations for us at no charge — a rare thing in the moving industry. They are true professionals that go above and beyond!
George oversaw our move and was, by far, the most professional, timely, helpful and enjoyable person with whom I have EVER worked. He was early for our move, hands-​on (he may have moved more than the movers), courteous and friendly. He packed the Zippy Shell like a puzzle and even ran to get another shell when needed. He also took extra time to scope out our neighborhood in advance to ensure we would have ample space on the street to load or belongings. George also kept our movers in check and told them what to bring next — he has a keen eye for how to pack effectively. We genuinely enjoyed spending time with him and we were grateful for his punctuality, professionalism and insight.
We will employ Zippy Shell for every move from here on out! They’re the ONLY way to go!