Queen Nails & Spa

I usually go to KC nails in Chico which I love, but was in hurry & right by Queen nail salon. Do they sterilize their instruments? I don’t think they do as while I was waiting for nails to dry the tech went to sink washed them, dried and THEN PUT THEM IN THE SEALED BAG! I did get in right away, but none of the staff was friendly. They took 20 minutes to give me a mani & gels! Usually a mani is an hour long that I’ve gone to. Also, only 2 coats of polish instead of 3 coats. I went to Trader Joes got in my vehicle to leave & three of my nails the polish had bubles, cracked! Went right back to tell them the man (owner?) he looked at them & said no they were suppose to be like that. I insisted so same lady just repainted over them! The attitude really changed towards me while being nice. Also, they don’t take credit cards, instead u have to use their ATM & fee .45 to use. I will never go back.

Excellent service. Very polite. My nails were done by Amy, and she is very efficient and meticulous. I showed Amy a photo of a design I wanted and she did an excellent job.

They are fun, courteous and my nails last for a full 3 weeks with out chips. Love my Nails! No idea why others have posted bad reviews. I have only had the Best experience here and only paid $ 25 for Gel Nail Polish. I return every 3 weeks and I am always more then happy with the quality and service.

DO NOT GO HERE. I’ve been here 3 times all hoping for a different outcome only to be disappointed. It’s way over priced. $ 50 for gel acrylics with no design & just one solid color is RIDICULOUS. Also all my nails are uneven. The guy didn’t even try to make both of my hands have the same length each of them.
Also, the 2^nd time I went here was because the acrylics I got previously started lifting after 1 week of having them on.

I got a regular set of acrylics done here a week or two ago. My nails turned out okay, but I was charged $ 30 for a regular set (acrylics with ONE color, no accent nail, nothing), even though they say $ 25 on their price list. Also, for $ 30, they didn’t do anything to my cuticles. All they did was buff my real nails and slap on the acrylics. No arm massage, no lotion, nothing!
The nail technician informed me of the raised price as she was finishing up my nails, which was a little shady, to be honest. Her reasoning was that she was charging an extra $ 5 «because they were longer.» I had actually wanted them to be shorter, but she convinced me to keep them longer. She never informed me that this would cost extra.
Overall I would say to try another place. This place does an okay job, (I mean my nails look nice from far away) but for what they charge they should be pulling out all the stops.

Nails looked good. But I don’t like the men who do it. Not very talkative and slapped my hand around when he wanted me to move. My friend and I came in at the same time and she got better service from the lady than I did. Funny cuz I’m the one who’s the big tipper too. Anyway I got no hand massage, no extra effort, and he made my cuticles bleed. speedy in and out, there just in it for the money.

I’ve been here twice and both times I’ve had a great experience. Nice, attentive and good price. Definitely going to keep coming back!

Very happy with this nail salon!
I called the day before and booked an appt for 9am the next day. I was seen straight away for an acrylic infill and Halloween design. The lady was very gentle and paid attention to detail. She got the almond shape right and I’m happy with my French tips. There were 6 staff on a Wednesday morning and they have a lot of nail stations and massage chairs for pedicures.

The up sell started 2 minutes into my foot massage (which was more like ½ hour lotion rub on my calves). Trying to relax with my eyes closed was, I interrupted every few minutes with «you should get a pedicure» «you should get paraffin wax».
My feet were tired I just wanted a semi decent massage, which this was not. Oh well, the chair felt good… until it went dead half way through (I asked for a discount for this and was summarily discharged).
Gave it 2 stars instead of 1 in case the pedicures they pushed so hard are decent. But if you are looking for a foot massage (which they advertise) don’t waste your money.

This is my go to place. Most of the staff have been working there for years this having great experience. However, they are sometimes not good on appointments, even with calling ahead of time you still need to wait!

Came here on a Thursday night while in town for a work conference. The people were so nice. Even gave me a bottled water. My pedicure was done very well and I was even asked if I liked the white tips that were being done. I liked it there. I’d go back if I lived in the area.

If I could give 0 stars I would. Worst experience ever! The man who manages acts like he
Knows what he is talking about, and take it from someone who owns a salon and is licensed to do nails (wouldn’t be surprised if he is licensed) he doesn’t know what he is doing. I had a weird pedicure and then they attempted to do my nails but that was a disaster. Don’t waste your time and money.

The lady did a very nice job. If it wasn’t exactly what she wanted she started again. Appreciated the free water bottle while there. She did a good job. I appreciate her attention to detail. I am now ready for my trip!

I went for a basic manicure. My nails were very long and I asked for a little bit to be filed off. The woman replied, «Take off just a little?» To which I replied, «Yes.» Needless to say out came the clippers and before I could say no, please file only, my first nail was clipped off just above the tip of my finger. So… off went all the rest. I have natural nails that need an emory board used for filing. This woman used a file meant for acrylic nails. OUCH! Just like the others, polish on my skin, cuticles are a mess, and cleaning under my nails was non existent. The hand massage was equivalent to a handshake.
So, the saga continues… Where IS a decent nail salon in Chico? If someone knows then please share with the rest of us!

This place is your typical chop shop. I go for a pedi one a month or so. They do a great job and I always get the spa pedi which includes salt scrub, message, paraffin, and of course toes clipped. Messaging chairs work great and the whole process takes about 45 min depending on which person you get. Located next door to trader joes it’s a convenient location

UNACCEPTABLE, do not come here!
$ 25 for a shitty pedicure:
1. Color was not painted on evenly
2. Nail polish was all over my toes and skin (had to tell the lady to clean it up, and she goes «oo???»)
3. Nail polish was ruined right after 3 hrs?!?
P/​s: plz ignore my ugly toes…

Had family come into town. We called to see if queen could take 3 of us at a time for pedicures, they got us in within the hour. It was a great experience. They cleaned as they went. Very plesent atmosphere and woman that worked on us were wonderful. I would come again.

I went in yesterday at about 1230. I was on lunch break and one of my nails had a crack in it. I can deal with grown out nails but once the start to crack I need them fixed right away.
So I walked in and was greeted by the receptionist. They had a list of people who were waiting. And the list was about 6 people long. The receptionist told me that it would take about 30 minutes to be put in a station. I was about to leave when the manager said to take me to his station and he will personally do my nails. This is part of the reason I gave them such a great rating.
I picked my color and the receptionist took it to my station. I got my nails cut, cleaned painted. The manager was very gentle and took his time even though they were crazy busy. It was 25 dollars for my nails 30 including tip.
Where they lost the star is because you know when you get a basic manicure you get a hand massage but for some reason when you get the gel polish they don’t massage. And I am not just talking about queen I am talking about almost all nail salons. The reason I get pedicures is for the massage. They need to have them for gel polish too.

I watched an employee take used nail utensils to the sink, rinse them with water, open a «sterile» package, put the rinsed-​off equipment into the package, seal the package, put the package into her case, walk over to me, sit down, take out the SAME package with the rinsed off utensils, and open it up to use. Then, I saw ANOTHER employee do the same thing. Nail utensils need to be sanitized. Period.
I don’t like to base my reviews on one visit or one person because everybody has bad days, but this was really bothersome to see happen in plain view. I’m not sure if this was lack of training, a lack of care, feeling rushed, or purposeful deception.
I would like to comment, though, that the blonde receptionist gets 5 stars for friendliness, organization, and interaction with all guests I saw.

Went with a friend to get a mani/​pedi, my first manicure but far from my first pedicure. The women doing the work barely said a word to us or each other and when they did you couldn’t understand what they wanted because they’d just grab your hand or arm or leg and mumble something that barely resembled something more than a grunt.
The nail polish is CHEAP GARBAGE that flaked as soon as it was dry. The actual cutting job was really poor — I could do better for myself and I’m terrible at getting it even. Prices are high for what you get service wise. No real foot massage, some nasty looking goop for lotion? I have no idea. It looked an awful lot like fluids and chemicals I use for car work, welding, and soldering.