U.S. Bank

WORST BANK EVER! I had banked there the last year and needed to do a name change. It was harder than dmv, social security, and my employer combined. I had to go there 3 times. I had a new license, social security card, and court stamped document. They treated me like a criminal. The woman who was «helping» me (I believe her name was Cherie) put her hand up and told me to stop speaking. She kept asking why and wanted my marriage certificate. I was forced to tell two tellers who stood there like cops that my name changed from a divorce.
Everyone in the bank witnessed this and it was incredibly embarrassing. A bank isn’t just a bank. There is a difference between being average and being horrible. Being treated this way is just unacceptable.
Save yourself, go elsewhere !

Rude, nosy and obtrusive. I actually dread going inside. An abhorrent slice of tedium which I can not wait to rid myself of.
Worst customer service ever.

I love this bank and this location. They are always helpful and friendly.

Worst bank in town. I would give less than one star if I could. Their atm is down every weekend I’ve tried to use it. They also charge for a deposit using your mobile phone. Never have problems with Chase or Wells Fargo.

$ 5 to cash a check written on a US Bank personal check? Rip off lately.
And I walked out just deposit the check at my bank.

It is a bank.