Babies R Us

This is for the online ordering. I ordered an item online and paid with a gift card. Days later I was told the order was canceled because the item was out of stock. Now almost a month later, after three phone calls and speaking to four different people I am no closer to getting my money back. This company is incompetent at best and purposefully deceitful at worst. I can’t expound upon my disgust for this company enough.

If i could, i would rate 0 stars! The manager Dianne was very rude. Horrible experience today

Babies R Us is a great place as a one stop shop for everything babies. The only downside, it’s extremely expensive.
The people who work here are nice and accommodating. We ordered some stuff online to be picked up on our way to a baby shower and the email specifically said «MUST receive ‘Order is Ready to be Picked Up’ email notification before coming to pick it up». We ended up being the type of people who show up before receiving the notification because we were going to be late to the baby shower if we hadn’t. The girls who helped us didn’t seem annoyed that we came before the order was ready and were really helpful. They went and got the item from the back, processed it, and we were out within 10 minutes.
I don’t think I’ll get lots of stuff from here in the future because I do think it’s a little pricey and you’re likely to find better deals online, but we were in a pinch for time (uhhh. procrastinators much?) and they had everything we needed. Ordered online, picked it up in the store, bought the bag, tissue paper, and card all in one location and headed out to the shower with perfectly wrapped gift in hand!

what can i say? its babies r us…
im part of their member rewards and am always getting coupons and such which helps out alot!
this place tends to get crowded at night which makes me so annoyed they usually have only 1 register open

We just went here to purchase a swing for our newborn, coupon in hand. I had some ideas in mind based on reviews online, but we wanted to see how they worked in person before buying. Too bad very few of their swings were plugged in. Almost none had batteries, and though the sales dude was nice enough, his «I can get the the other guy to put batteries in if you want» seemed halfhearted at best. So… we will be buying our swing online. It’s cheaper anyway.

I love shopping at Babies R Us for my daughter! Found some good deals. My husband actually bought the pink shoes I took a photo of. They were $ 7.00 clearance price. They have a few clearance racks & Toys R Us is the sister company.
The store is very organized & the people who work there are friendly. There’s also a restroom that has a private room for babies.
We will be back cause my daughter loves shopping here!

Ohhh the holidays are here. I’m at my baby’s favorite store. I like to come here because there’s always something new out, it’s clean for the customer, the customer service always greets and willing to help and go the extra mile especially with any questions a new parents could have, l feel very relaxed and not rushed.

As parents already my girlfriend and I went to buy stuff for my younger sister for her baby. Honestly we were shocked, the store is clean, the people were nice, but we implore you don’t fall into the marketing hype half of this stuff you just plainly do not need… I’m glad they have all this excessive stuff for parents to be but you honestly just don’t need it… Stick to the basics. It takes having one kid and you’ll realize there are some things you just don’tneed.

Babies r us is always overpriced. I am sorry, but. person does not need all this $#!+ to raise a healthy happy well taken care of baby. This store is mostly NEA and the staff is helpful.

We came here and we got the best service and found great stuff for everything! I truly enjoyed it and it was great! The staff is completely friendly and help you get everything and it’s the closest one I’m the South Bay

Everything is súper organized and neat!!! I went in for the New collection of the kids Kardashian clothes line ! Its soo cute i really liked what they had so far ! They ONLY have a few ítems but hopefully they Bring out moré ítems !! Everyone is very nice there and súper helpful!

I’ve already reviewed this store before, but tonight was so bad I have to review it again. I literally just walked out of the store after waiting in line for at least 10 minutes, while there was only one cashier, and a bunch of other employees walking around aimlessly.
I was in the store for about 30 minutes. The first 15 I was looking at car seats and baby carriers. No one ever offered to help me, or asked if I needed assistance. I was in the baby girl section, and no one asked me if I needed assistance there either.
I don’t get why this store never has enough people working, and definitely never has enough cashiers.
As for their maternity clothes, don’t bother looking. It’s always messy, and everything you can find in your grandmothers closet. Plus, you’d probably get better service there.

I have been shopping here since I got pregnant last summer and every time I have either left seething angry or extremely disappointed. (It’s the closest one to my home, so I am obliged to use this store out of convenience). Let me start off by saying that this is the worst understaffed, rudest employees, and ridiculous lines. I don’t recall her name, but the old lady at customer service with the bleach blonde hair is the worst of the worst. They will see a line wrapping around to the infant girls section and not bother to call for help. If you try to pay at customer service she will pretend like she is waiting for a customer to come back. They are lazy, eye rolling, poor customer services skills at this store. I have been lied to about products they claimed to have or didn’t have in stock, etc. Don’t recommend shopping at this one!

Just left, you think Saturday they would be fully staffed, but nope! One long line and no one on the sales floor helping. Couldn’t find an item off registry walked the whole store no one to help, we left without purchasing anything. Heading to target in Eastlake where I always get good customer service! Two stars for having a clean stocked store, too bad no one to help me shop for items. AND I’m pregnant and will NOT be registering at babies r us. Oh and one of the staff members a male by registry desk couldn’t even say excuse me only gestured his hand to tell me to «scoot» out of his way while i was printing. Rude. Won’t be back.

What is happening here folks?
I go into Babies R Us on a mission to get a new supply of sunscreen. check out
sunscreen reviews. Babyganics is a GREAT sunscreen for everyone that isn’t nearly the cost of California Baby.
My first time here, but it’s on the way to Kaiser so I stop in before treatment.
I ask the clerk right off the bat, do you have an isle with your sunscreen, she then goes to ask another associate and they both look back and me and say no. Yep, that’s it. There are maybe four customers in the store and seven employees that I can count in a matter of a minute. No one says, let me find out for you, etc. So I go to another employee, do you know where I can find your sunscreen/​lotions, etc. Try the diaper isle she says. So, you see where this is going. No one finds the item and then tells me, I walk every isle and section of the store, until, YES, I find the section myself almost at the very front of the store!
Yes, I still buy the products because I don’t have time to wait to order online. Got the 30 SPF mineral cream, the 50 spf that lasts 80 mins and the spray on (always a good choice for the reapplication after you’ve been playing in the sand). All told three containers — $ 28 bucks. It’s a good investment. Read what other toxic chemicals are in those Banana Boats, etc on
and you’ll go for the good stuff too — at least I hope so.

Very clean, and fully stocked with everything we could need for our kiddo.
The staff is friendly, and patient. I had to run to my car to grab a 20% off coupon and they held our stuff at the counter and we went back to the front of the line.
Trade ins a re great as well!

Really my experience was closer to 1 star, but I’ll bump it up because of ONE helpful employee.
I don’t recommend going to this BRU location! I had such a good experience at the Mira Mesa location, but this one is like night & day. Maybe they were just busy, but it took me FOREVER to find someone to help me, and once I did, he did not know where any of the things I was looking for were kept. Uh… hmm. Anyway, I don’t live near Chula anyway, so I wouldn’t go back for that reason alone most likely, but it really stinks that this location can’t seem to get it together like the MM one has…

So far, this might just be my favorite BRU. I will drive out of my way to come to this one.
The store is well organized, seems larger than the others.
I was debating on purchasing an item in their clearance section. The manager and one of the sales associates were very helpful. I kept going back and forth. I never once felt like they were irritated with me.

Love. New, clean, organized, not as busy as other BRU’s in SD. Clothing sales/​clearance is bomb.
But I gotta ask: why do all BRU’s have mostly young males working? It’s not a problem, it’s just weird. I’m thinking it’s not the best place for a 19 – 23 year old guy to meet girls…

THE PURPLE ZONE ARE FOR THOSE UNLOADING IN 9 MONTHS !
SCENE 1 take 1: 60 year old lady comes out of car parked in the Expectant Mother Space.
ME: «Excuse me, can I have the name of your fertility doctor»
SCENE 1 take 2: Man comes out of the car, parked in the Expectant Mother Space.
ME: «When are you due?»
Now that I’m pregnant again, I’m less tolerant of people taking away my Rock Star parking.
This store is not as crowded as the other BRU locations. It has the Kiddie Kandid photograpahy studio inside. Save $$ on the pictures, but purchasing only the sale item trinkets. When you are at home, you can order prints online significantly cheaper.
They often have floor model strollers «Red Tagged» at a cheap price. After a day registering and having your mind on baby product overload, head over to Souplantation next door.