Replanet

Ad clearly says closes at 430. We arrived 4:00, the guy working REFUSED to give us service after several requests for him to do so, he was rude and very unprofessional.

I give this place one star. Terrible service. I got there 15 minutes before closing with 2 people in front of me and the guy said he didn’t have time for me. I let him know I had all my recycling sorted ready to go and he still wouldn’t take me.

Do yourself a favor and go to the recycling center behind Vons on Bonita Rd & Otay Lakes Rd. (it’s just right down the street) Much better service. Anyhow, here is my experience with this place that I am reviewing… I showed up at 4:20 (they close at 4:30) he tells me I have five minutes so I start loading my cans. (only had three bags) after I load the first one, he weighs it and hands me a receipt. He said, «I told you that you have five mins and the computer automatically shuts off at 4:30». LIAR !!! the receipt said 4:24pm ! He then told me that he opens at 10am the next day. I show up the next day at 10:40, there is a line of people, I wait 20 mins and he leaves to take a break… AFTER BEING THERE FOR AN HOUR HE TAKES A BREAK??? and he left 5 people in line. I immediately left and went to Vons in Bonita, Will never go here again.

Showed up at 2:45 on Saturday because the website says open from 10:00 — 1:00 and 1:30 — 4:30 but no one was here. At least put a sign up saying you’re closed or on break.

Sorry for the delay in the update. I was very pregnant and had a baby in between time.
Yes, I was treated that way while very pregnant.
I received several calls from the area manager. He really wanted to talk. I, unfortunately, had my hands full with a toddler and baby. He assured me he does not condone the behavior and had spoken to the individual.
I do not intend to change my review. Friends have since visited and inform me that the same service exists; no change.
I have not been back. I chose to take my recycles to the VONS on Otay Lakes Rd and Eastlake Parkway. They allow you to count your containers and give you per item value.

I am only giving this place one star because you have to. I have gone previously and was greeted with a very nice young gentleman who help me and guide me through their process. Made it so easy and welcoming. Not anymore.
Today was a different experience from the moment that I drove up the worker there was totally rude. It was five minutes until closing and he was on the side with two of his friends smoking and drinking and only had a wife beater shirt on. He started by telling me that he wasn’t excepting plastic so I told him I had glass and he said OK you have three minutes. Then I said OK are you going to help me? and he said no that’s not my job. Then I said there used to be someone here who used to help and be nice and he answered What? A year ago? Then started to laugh. He was totally rude and disrespectful. One of his friends came over and helped me unload the boxes I had with glass and helped me pour them into the bin. The worker wouldn’t even pull the bin near the scale he told me to pull it. Lazy BOY who should be thankful for having a job and instead is rude. Oh yeah his name is Jesus and he gives this company a bad name. I should’ve checked the ratings and read the comments before I headed over there.
This place used to have good ratings and now I can see why it has such low ratings. I live on the other side of Chula Vista so I used to make the drive all the way to Eastlake but now I will find a new place.

Eversince the new guy came, it became really inconvenient for me. I came at my usual hour to recycle but had to go back. The worker would always make an excuse that he needs to take his lunch break. drove all the way to national city to recycle…
I just came here after I wrote a 2 star review. Decided to change to 1. THE WORKER IS ON HIS DAMN BREAK AT 3PM!!! theres a long line and tons of unorganized blue containers. And hes just smoking by the shade watching all the customers moving things around in the sun. IM DRIVING TO THE NATIONAL CITY ONE AGAIN. This nvr happened when the young filipino man was working here months ago.
It went from 5 stars-​2stars now 1star.
Its my 4^th time leaving here because every time I come here, that worker is on his break. Even other customer agreed with me.
If i were the worker, I would help out the customers who took their time to drive all the way here to recycle.

Great service

This guy was more worried about where you parked, playing on his phone and smoking his cigarette. Then helping me. Won’t bring my business here again.

I live in the downtown area and work in Chula Vista. I loaded up all my recyclables earlier this morning figuring I can turn them in when I get off work at 4pm. I arrive at the recycle place at 4:10pm. I then grab a spare trashcan to begin unloading my recycles when the illiterate dumbass of a worker you have takes the trashcan away and says «this can is for customers only.» This puzzled me. He then said he’s dealing with his last customer and is no longer taking recycles. I said it wasn’t 4:30pm yet. He said he knew that and that I could wait around until then if I wanted. He then offered the trashcan to the person right next to me. Now that I was pissed off, I loaded back up in my car and drove home.
Thanks for nothing.
I will never return.

I first started going to this location because of the past reviews of a nice older man working there and since it was also the nearest location to me. To my surprise there was no nice man just a younger guy that is very rude. I thought that maybe he was filling in for a day so I went back but no he still wasn’t there. The boy that is there now is very rude. He doesn’t give any direction till you’re next in line then tells me to fix something then moves on to do other stuff around there. Knowing he has a line and what I «had» to fix wasn’t going to take but one second. Then as he is weighing my recyclables he tell me to bring my stuff to him. Wth! I’m standing where I’m at because I didn’t want to invade his mess that he has there. Heaven forbid I move closer for him to only tell me to move back. Terrible customer service! I will definitely be going to a different location.

They guy they have working here has total disrespect for everybody and anybody he waited until myself and two other vehicles completely unloaded all the recyclables and had them lined up for him to tell us he’s closing for lunch!!! There is no sign up for his lunch time!!! Totally disrespectful !!!

Waited for 40 minutes after lunch today 11/​15/​2014 (1:30−2:10) and no one showed up. Not good business.

Saw the same handosome man from sports arena here. Will be coming here soon the people that work here are very nice!

Easy to find– they are not allowed to advertise– but just drive behind Ralph’s. I have never been to a recycling place, yesterday was my first time– 5÷3÷14− the guy that worked the place was very nice and helpful and chatty! Will definitely go back.
The only bad thing was the hot sun! Great place!

I honestly don’t know why people complain about how hard it is to find, how hard is it to drive behind the shopping center? It is incredibly easy to find it. Just drive through the back and you’ll see it. You honestly can’t miss it.
I’ve been here two times and now it’s my go-​to recycling place because it’s never crowded and semi-​close to me (way closer than the place I would go to in west Chula Vista).
When you come here make sure you already have everything separated in bags. Have bags with just white plastic, one for regular water bottles, one for soda cans, and then one for glass. Things will go by a lot faster if you’re organized because all you’ll need to do is just dump everything into their plastic bins. Once you’re ready you roll them up to the weighing station and then the guy will start weighing everything. As he starts weighing he’ll tell you how much each thing weighs.
Once everything is said and done, two receipts are printed. One is for Replanet and the other one is meant to be taken to Ralphs to cash in. They give you a couple days to do it but honestly all you have to do is drive around to Ralphs and just go to a cash register. That’s it.
This is such an easy and relatively quick place to get all your recycling done.

Previous times I’ve been here, it’s taken longer due to people waiting and only having one guy working the recycle truck bin. But yesterday (mid-​week near closing time), there were two guys and the whole process was fast and pleasant. I was even greeted when I got out of my car with a «Welcome to Replanet, how are you today?» Much better experience than I expected.

this location is not as busy as the other locations i’ve been to. the guy is really nice and will help you separate bottles if it’s not busy. i just wish it wasn’t in a weird location. there’s something about going behind all the stores that makes me feel like i’m doing something illegal hahaha.

If I wasn’t so principled on not leaving my CRV cans unredeemed, which only serves to fuel the bloated budget of another California bureaucracy, I’d probably just have them picked up with the trash.
It’s remarkable that the computer «brains» driving this operation is a Palm Pilot connected to a printer. The printer spits out a voucher that you take inside Ralphs for cash.
I hate this Ralphs, so it’s a quick in/​out with my $ 22 every three months, as I shake my fist defiantly in the direction of Sacramento, like I’m somehow making a statement that anyone but me hears.
The employees are generally surly and it’s closed on Sunday. Huh? That leaves Saturday, which always means waiting while others finish their transactions. Oh, sometimes I work from home on Monday. No luck: they’re closed Mondays too!
Plus I always feel sticky when I leave.
Hard to find? Only if you don’t understand the instruction: «Drive behind Ralphs and you’ll see it.»

This is the hardest recycling center to find in the world!
It locates the back of Ralph’s grocery store.
Yes, it’s in the back.
So when you want to come here, you have to go behind this strip mall, like where all the trucks and delivery cars would go.
Thanks to the fact this place is so hard to find, this place is never crowded, so you can finish it quick.
There is one man alwasy working here, plays music from his car little loud (who can blame him, he’s stuck in the back of grocery store alone all day everyday!) but he’s quite nice and helpful, does his job quick.
When you recycle, you have to separate by colors of glass bottles, plastics, and cans. The guy works ther will measure the weight of each kind, add them all up at the end and will give you the money slip which you can use at Ralph’s in front of the recycling center.
I tried to go to the one in National City by Food4Less grocery store, but I gave up right away it’s so crowded there! I don’t want to wait 10mins to get $ 7,8 by recycling a whole bag of trash!
If you want to recycle the bottles and cans without taking too much time, I’d definitely recommend to go here!