DoubleTree Suites by Hilton Hotel Cincinnati – Blue Ash

I checked in to my room in 2 minutes and was asleep in a very comfortable bed within the next 10.
The staff here understands the tiring nature of traveling and that is so nice. They didn’t bother me with any specials or deals.
Quick, simple, and painless.

Nice hotel but bad internet. Seriously, in this day and age, buy a new modem or something. There is no excuse for this nonsense. I finally got the Internet on my iPhone to work but not my Kindle. I actually have the same problem at every Hilton brand hotel I stay at.

Great hotel for a great price, only negative was ice machine was a good hike from my room. Room was well cleaned, and quiet. Would stay again without hesitation.

I am a Hilton person and I am usually not disappointed and this would be another occasion. This hotel is nice, the rooms huge, and the people fantastic! We had a family reunion going on and the staff went out of their way to accommodate us. We had a great time while here and I believe we will be returning but that part is not up to me. :-).

I’ve only stayed here for one day but it has been very lovely. The hotel is very clean and the staff is really friendly.
One thing that stuck out to me is that they have a real live parrot in the lobby. It belongs to the owner and it just sits there quietly.
This is a great place for business or pleasure. Their business meetings rooms are great. The staff has helped tremendously with everything.
One of the smoothest presentations I have given.

A Doubletree in name only. Peeling and stained wallpaper. Dim lighting in hallways and rooms. The restaurant is ridiculously overpriced for the quality and the décor is late 80’s /​early 90’s.
The only redeeming factor is the friendly service.
I stayed at a Hilton Garden Inn nicer than this in Cupertino a week ago and I’ve stayed at Doubletrees significantly nicer than this one in the past. Very disappointing.

I’ve been staying here for the past few weeks and for the price my employer is paying, they could have put me in the Hyatt Place for less.
The good: Comfy bed, friendly front desk staff, clean.
The bad: outdated (dark and the décor is depressing), Shower backed up with water, toilet wouldn’t flush, the server in the hotel restaurant «the bistro» is rude. Breakfast buffet is $ 15.
Hyatt Place is modern (42 inch flat panel tv!), it’s more accommodating, and the hot breakfast is actually free. It is an overall better value.
If you can, lean towards the Hyatt Place 1000ft down the road. I promise you won’t be disappointed. I stayed at one this past weekend and there is a big difference.
Not to whine, but it seems like this hotel hasn’t gotten with the times.

Convenient location right off I-​275, large room and great breakfast. Good workout and exercise room.

No complaints. Big room with plenty of space. Everyone’s nice and the bartender gave a good pour of Scotch and kept me company while waiting for friends to arrive into Cinci.

No bad experience for me at this place — you’d think the lone one-​star review makes this the Bates Motel. Turns out it’s just some rock-​star guy not getting «diamond”-like reception, but that’s somewhat unfair because it dwelled mainly on the one bad interaction when his highness was placed on hold (OK, now I’m being unfair, as I’m sure I would be just as unreasonable if I was the one being put on hold 3 times).
My experience was totally different — very courteous reception upon check-​in, along with the delicious cookie. This place might have gone through some recent training. This receptionist addressed me by name multiple times, and almost did a Ritz Carlton deal — came out from behind the counter to point me to the elevator, which was right there anyway. So I was most disappointed she did not take me all the way there and pushed the button for me (OK — that last part was a joke)
It’s a 3-​storied hotel with an atrium that’s as high, and a staircase that leads all the way to the top floor from which you could look down. The lobby has a pleasant, modern décor. The room is spacious (all suites I think) with a comfortable bed just like the one in Dearborn — and spotless clean. The work station is nicely designed with room to spare, a prerequisite to business travelers. Less important is the mini-​fridge and microwave, but they are there for those who need them. From a space and amenity point-​of-​view, this place is top notch. At $ 159 a night, this would be good value even for a family of 4.
Only quibbles are… work out room is small, with only one elliptical and 2 treads. Sure enough, the next morning, some gung-​ho early bird was on it already by the time I’d finished powdering my pretty face for the gym; so I had to settle for the treadmill. And they had only free weights, with no other machinery whatsoever in this 300-​sf «space» («300 sf space», as it applies to a workout area, is an oxymoron). My only other peeve is that they told me at chk in that restaurant had already stopped serving lunch at 1:30. What lunch place closes at 1:30? And it was only 1:40 anyway. Oh well — their loss. Experience the next morning made up for it some. They serve a breakfast buffet, or you can order a la carte. 5-​stars on that experience because A) they have smoked salmon (sigh) and B) even though they didn’t have capers (or sour cream), the sous-​chef was obliging in bringing out some capers and brought them to my table personally. These are the larger kind, but it would have been ungracious for me to make a big deal out of that, wouldn’t it?

Stay somewhere else. I’m diamond with Hilton and stay at Hilton properties every week. Three calls in a row to the front desk the night prior to check-​in resulted in being placed straight on hold with no answer. The fourth call resolved the one simple question I had. The lights in our bathroom were sparking at the switch and dimming and the refrigerator seal fell off when we opened the door. The wait staff at the restaurant made no effort to explain the breakfast options and also did not honor the two people-​per-​coupon for the HHonors breakfast coupons as was explained to me at check-​in. By far the least professional Hilton property I’ve ever dealt with.