Eddie’s Door and Locks

HORRIBLE! Ripped me off so badly. They told me over the phone they were going to charge me a very small amount and drove out to Woodland to unlock a storage unit for me. When they got there he wasn’t able to pick it so he started to drill into it and then hammer it. He ended up bending the storage unit door and now I have to pay to repair it. Then once he got the lock off after a lot of effort and a very long time the estimate he gave me increased by over $ 100 he had me sign the paper before he had actually written that amount on there or even started the work. I feel so naïve and stupid for just signing the paper and paying that amount.
NEVER EVER sign a slip until they write the amount on there and make sure there’s a $ right before the first number so they can’t add in any other numbers!!!
Complete scam artists runaway.

Communication goes along way!
I’ve built several businesses over the last 25 years and I’ve learned that it’s not what you do when things go great; it’s what you do when things fall apart that shows the true character of your business.
In August of 2015, my garage door broke. I called Eddie’s Door and Locks and Alex came out, assessed the situation, proposed a new garage door. I bought it and he installed it right away.
3 months later, the garage buckled from the pressure of my garage door opener. I called Eddie’s Door and Locks and Alex came out and looked at it. He went and got the parts needed and fixed the garage door. Then, he went the extra mile and triple reinforced the garage door, so it would never happen again. He did all this work without charging me a single penny!
I will recommend these people to everyone I know, for they are the type of business I would like to emulate. Thank you Alex and Thank you Eddie’s Door and Locks!

I got ripped off by this guy too. He charged me to replace my garage door springs. I came back in a half hour and paid him. Two days later the door was struggling to open like before.

Wish we could give 0 stars. These guys were threatening to my wife after they asked for money for a repair job they did not fix. They cussed at her after she told them to leave the property. They did not fix our issue with our garage door. We spoke to the owner and refused to believe us, said employee would never do that. Stay away from these guys!!!

Bait & switch sheisters! My keyless entry to my car decided to go le poo poo after I purposefully locked my dog (with the A/​C on) in there for a quick 2 minute trip to the post office. Unfortunately, I called these guys. I was told $ 70 — $ 80 over the phone. When the technician arrived i was told it would be over $ 120!!! I told him I would rather break my window. After that he came down in price to $ 85… which is still a rip off imo. I will also be filing a complaint with the BBB & possibly the police since it seems to be part ot their business model to shake down their customers in their time of need. In the end, my car door was unlocked & my doggie was set free (even though he was cozy/​comfy with the A/​C on).
Here are some numbers they used with me (since another reviewer posted phone numbers too)
916−889−1090
916−742−6491
916−471−8595

After calling a what I thought was a local garage door company, thanks a lot Google search, I called a company and apparently these guys had bought out a load of old garage door companies phone numbers that went out of business, think these guys are called GDS. Anyhow, called that company and someone from Eddie’s Lock and Key showed up. This seemed really odd as I hadn’t called them. Apparently, that company I called were the ones who bought a load of phone numbers and then they dispatch put their guys in the area. Eddie’s Lock and Key was pushy and rude and did not want to give me a written estimate. Kindly gave him back his business card and told him I would never use them and told them to please leave my property immediately.

First, if you need the company info it is Eldad Mizrahi located at 6724 mannerly way, citrus heights. They have been posting on other sites they are located at a false address. I’m not sure of the purpose, but I wanted to post the correct info.
They took our credit card information and charged us for services that were not provided.
We should have NEVER used them. They showed up in an old, dirty van. These were two very unprofessional looking and scary men. My husband called a number that said it was located at 1300 Harbor Blvd, West Sacramento. This location is a bank. We were rerouted to a 1 800 number. They are operating with burner cell phones. They are using multiple numbers including:
916−414−0341 — Mobile Service
916−621−7677 — Alex
916−340−4528 — Eldad
916−595−7241 (this is their main business line and it doesn’t work)
The «service» man was named Alex and they claim the owner is Eddie.
They are also working with a call center if you dial 916−414−0341 a person answers and says service and that’s it.
If you ask for a business license number or an owner name they hang up. That is not normal business practice. Walk into any store, food, laundry, accounting, etc. A business will have a state license to operate. It is weird to hang up when someone asks for that information.

WE GOT RIPPED OFF by Eddie’s Door and Locks… The garage door opener died at my retired, elderly mother’s house. So these guys charged her nearly $ 1000 to install a new garage door opener (a Lift Master Belt Drive ½ hp model 8355 which retails for $ 170!!!, but they claimed cost $ 500 installed) and another $ 500 to replace the main torsion springs. Two torsion springs cost about $ 80 a piece. The prices these guys charge are outrageous. I would stay away from Eddie’s and work with a more reputable company.