Elite Salon Nails and Spa

DO NOT GO! HOrrible place! Very bad service, dis wrong color on me twice! Guy was skipping steps, he was in a hurry, his breath stinks like hell… Overall it was horrible! They did not understand a thing I asked

DO NOT GO HERE. My mom and I came here and left after having the worst nail experience in our lives. They ripped my mom’s nail off, told us we didn’t know what we were talking about and called us crazy, and then tried charging us for a full service after we refused to let them finish. They tried to tell us we had to finish our service and blocked our way away from the chair. When I declined to enter my pin or sign for the full price transaction they tried to keep my debit card and told me to cancel my card. They wouldn’t give the card back until the police were on their way. Worst service. Everything you do not want in a salon. The pricing wasn’t even cheaper than any other place. I should have read the previous reviews before we went.

PLEASE save you time, money and SKIN and DO NOT get your nails done here. I got there at 1030 and didn’t leave until 130… With my nails not even painted! The first hour I got a pedicure with hot rock massage. That was VERY nice. Helen was pleasant and did a nice job. Their massage chairs are very high end. They massage legs, back, shoulders and arms. The only thing I didn’t like was she rinsed the clay off my legs with cold water. Other than that, she was good.
Then came the twilight zone. I sat down for the man to do my nails. I don’t know his name, but I think he’s the only one there. He should have his licensed revoked. It took him TWO HOURS just to fill my nails. He was twisting and pressing on my fingers to the point where I had to move in my chair and then take a break! He final told me to go wash my hands… It is very difficult to wash acrylic off your finger tips! Like… Why in the world would there be acrylic on my fingertips where my finger prints are??? He then tried to SAND IT OFF my cuticle! Of course he cut me. I told him to stop. He said he was done and I could go over to Helen to paint it. I said no and I was leaving. 3 hours was too long to have crap all over my hands. When I walked out, I had to walk back in and ask for a band aid because my cuticle was bleeding. I made him refund me for the fill. I’ve never done that before. He told me never to come back. Like I’m the one that cut him!
I ended up having to go to another nail salon to do my nails all over again. THAT’S how bad it was. I won’t say the name of the salon here so Elite Nails won’t try to lie and say I wasn’t a real customer and I’m just another nail shop writing negative reviews.
If I had the time to form a pickett line to save others, I would, but I don’t so this is the best I can do. I will be calling the cosmetology board also. I have NEVER had to ask for a refund or felt like my nails were being done by a mechanic.

if I could give a negative star, I would. double booked my appointment twice, then denied it ever happened. I can rant, but I’ll post this picture of my nails and let y’all decide if this place is worth your money. steer clear. not worth it even with the groupon.

3 hours for a full set and looked like crap. beyond crap. do not go here. I repeat do not go here!

I hate to leave a negative review… but this experience was awful. Dirty nails on the older woman who did my fill. she screamed in Vietnamese the entire time to her colleague. Just awful. My cuticles were so bad I asked her to trim them a bit … she said… YOU NO DO GEL POLISH — I NO CUT CUTICLE. Really just an awful place… dirty, rude, and clueless.
Unless its your very last option (as it was mine) don’t go here. I could whip that place into shape but I think it’s a cultural thing. I.e. in Vietnam it’s acceptable to scream/​argue with colleagues while attending a customer. Just bad…

I bought a Groupon & made an appointment. They were able to get me in right away. The ladies are very nice. The salon is VERY clean. The pedicure chairs are in excellent condition. Some salons I’ve been to the chairs are crap.
The pedi was awesome. I also had my nails filled while I was in. The technician listened and got my nails perfect. The prices are are pretty reasonable. I will be coming back.

I called ahead as it was 5:45 and I was less than a mile away but did notice they closed at 7pm. I wanted to make sure they had time for me. They said there was no time today but I could come tomorrow. After mentioning I wasn’t able to till Friday she said «ok come now today». So I was there right after hanging up the phone. I was in and show I wanted a 2 color fiberglass fill of what I have now. Not hard to do and not full set. I am told it will be 15 minutes if I could wait. I said sure since I am thinking they can get me in and I won’t be able to go anywhere else, no problem I will wait. Well it’s been 28 minutes I’m waiting and have had time to start writing this review while waiting.
I will say the outside window of here does not fit the nice elegant areas architecture, the window decals are pretty all over the place. Inside its a hodgepodge of nice/​elegant and filthy/​dirty. They have beautiful light fixtures and tile floor but have a stained, dirty, filthy rug covering the floor. I would recommend replacing it for $ 20 at Target or Lowes across the street. This is the first middle class salon I’ve been into that is just nails and has a beverage bar for customers. They also have a large selection of gel colors, but fiberglass color forget it they have a handful.
While I will say my technician Lucy was nice she could duplicate a simple picture of my own nails previously done. She didn’t have the ability and for $ 45 I was not happy when I left. I will never return despite the location being so close to my home sadly.
Its extremely hard to find great quality when you are way over charged for crappy qualit

They charged my friend 125 $ for their Facebook special got basic 5 minute pedicure and then they ignored me and did two other customers nails while leaving my feet in cold water. The only upgrade was my friend getting acrylic but even then 125 $? It literally took 3 hours for bullshit. Will never return ever !!!

Came in for the special not realizing it was only for certain days, fine no problem. Once sitting in the chair and picked out which pedicure to get I chose basic which is definitely not worth the $ 25 dollars. My pedicure was done and over with in 20 mins. I was going to get a manicure and backed out. Not impressed and will not be returning. Highly disappointed.

This is the worst nail salon I have ever been to! I have never left a bad review in my life, but they were terrible! My nails look awful, there’s missed spots and polish everywhere and when I asked her to fix the mistakes, she refused. The pedicure lasted literally less than five minutes. I’m shaking I’m so mad, never go here!

My friend and I drove 20 minutes because off of a special they had. When we walked in no one greeted us for about 5 minutes. So we figured we should look at gel colors while we waited. Before we showed up we called to make an appointment, but when we mentioned it they called us liars. Finally they said they’d do it and we waited for an hour to start our pedicure. He spent 20 minutes on my pedicure and the water was cold and annoying. He also made it kind of painful. When my friend and I asked for flip flops they told us to walk to the table bare foot and then they’d bring us some. Finally I decided to not even get my nails done because I’d already been there for 2 hours! My friend got hers & the lady did a shitty job. I hate this place. It sucks. Do go!

Didn’t get greeted at all, they were so rude the entire time. We called in and made an appointment and then the guy told us we were lying about calling in. Then the owner came and said he remembered me calling and told us to come back in 30 minutes. Then, we came back in thirty minutes and they made us wait 30 more then sat us in pedicure chairs with warm water, that quickly became pretty cold for an entire hour!
They finally started our nails after two whole hours of waiting. My friend got so frustrated she didn’t even get her full services that she paid for on groupon. The lady was so rude and treated me with no respect at all. Terrible service, definitely don’t recommend it.

Bleedy, scratchy, itchy, swollen uneven MESS. First and last time going here. My fingers are so swollen I can barely move them. I should’ve left after he cut damn near half of my pinky nail off. I guess «he’s done that before»… And he continues to tell me he’s being gentle. As he’s digging HIS disgusting nails into my fingers and twisting my fingers into an unnatural position. Absolutely horrendous. Not to mention the filthy stained carpet and crappy nail polish quality.

I should have lefted when I walked in, seeing as when I asked the prices for waxing and nails he just kept telling me to sit down. I stayed because I was in a rush and didn’t want to have to look for other places.
They looked annoyed when I asked again what the price was for the gel manicure and the owner (I think) finally explained the total by pointing me to the board where the prices were different that what he had been saying. The woman who did my nails kept glaring at me and talked the entire time to everyone else. She got paint everywhere and wouldn’t remove it when I pointed it out.
After doing a rush job on my nails the owner (I think) said that he’d do my eyebrows, thought I was going into a room like most manicure places, nope. Sat me in a chair and proceded to ruin my eyebrows while getting wax on my shirt and face and eyelashes.
Gel came off after a week.
Never going here again. If you need waxing, save your eyebrows and chose somewhere else.

Had an awesome mani –pedi today. Wasn’t expecting a lot after the reviews and with the $ 25 special I wasn’t expecting more then a quickie. I must say I’m impressed. Ivy did an amazing job and was so nice. She took her time and was very personable. The place is very clean. Watched them sanitize their tools and clean everything. Amazing massage chairs, I didn’t want to leave. I work on my feet and will be a regular for sure!

Current promotion is $ 25 mani and pedi, went in for that. Pedicure was nice, can’t complain. For $ 10 more I got a full set and everything seemed right, that’s what anywhere else would be if not more. Issue 1: I asked for the «coffin» shape to my nails, she told me it costs $ 5… WHO CHARGES FOR SHAPE? Okay, so that was a no go. Issue 2: I told her my nail is crooked, she filed it… Guess what? It’s still crooked. Obviously because the base is slanted. Overall she never matched up my nails to make sure they matched in length and size and I have 3 slanted nails. Just kind of bummed. Issue 3: My mom and I came in the day before and since there is only 2 – 3 people working after 5pm, I guess, they tell you that you need to make an appointment cause they’re booked but instead of offering to book you an appointment they tell you to come back tomorrow. I should’ve known that from that experience to not have even come.
**my mom’s French mani came off in clumps the next day, she received her services the same day I received mine. Not cool.

Wow. This place is terrible. I just left and I’m in tears. I’m getting married tomorrow and I have unfinished nails. First off, we got here at 10 and it’s now 12pm. My nails are crooked, fat and the acrylic is all over my SKIN. Half the nails aren’t even glued down properly so I can see my real nail. They are oddly shaped and so crooked. I finally after 2 hours told the girl to stop. I paid her and left. Now I have to go somewhere else and have them take them off and do a new set because they are so far from fixable. What a terrible place. I read reviews before I went and I decided to take a chance because I live around the corner. Don’t be like me. DO NOT GO TO THIS PLACE.

Poorest pedicure I ever received.
Painful, not gentle, and the nail polish was clearly out of date. The paint job was ruined within a day.
Took a photo two weeks in. The polish should last longer than this.
Buyer Beware!

They were excellent! I randomly stopped by for the first time today. They were just leaving for the day but encouraged me to come in and opened the shop back up for me.
I got a manicure and pedicure. They took their time, didn’t rush or skimp. The staff was very friendly. They made me feel comfortable and relaxed. Their work was fantastic and I will be going back. So glad I decided to stop by.