Round Table Pizza

Normally I order from here all the time (once a week at least). Never really had complaints. Now I know that due to a power outage last night, they seemed to be having technical difficulties. I understand that is unavoidable but from a customer service standpoint, tonight sucked. I ordered the pizza on my way home from work. 45 mins later I arrive to pick it up and there is a line almost to the door. I think no problem, I can wait. Over 30 mins later, line still hasn’t moved and is getting longer. I finally get to the front and I ask if there is anything they can do like give $ 1 off or something for the hassle and as a goodwill gesture. They say no. It’s not the discount necessarily that was needed but when I worked customer service and we had unavoidable issues, we at least said «Sorry for the wait» before the person got to the front of the line an hour later. A little acknowledgement goes a long way! The ten people behind me in line looked so put out I wanted to feed them some of my pizza to make up for their weight.

I don’t even want to give this place one star… We did an online order and it said the wait time was 60 mins… that’s a little ridiculous for a Monday night but ok. So an hour comes and goes and we’re still waiting. We call and get the manager Tyler. He was very nice and apologetic and assured us the pizza was 5 minutes away. 15 minutes later we decide to give our friend another call and Tyler let’s us know that the first delivery persons car broke down and our pizza is for sure on its way. 15 minutes later and still, no pizza. It’s not our fault the car broke down. you’d think they’d at least give a courtesy call… but no, we didn’t even get that.
I’m not very hopeful for when the delivery person finally does arrive… how cold is the pizza going to be and is the order even going to be correct???
Never ordering from here again. Thanks for trying to be nice, Tyler, but don’t get hangry people’s hopes up for false promises!!!

We generally like RT pizza and have visited multiple stores in the Citrus Heights area. However this location has been my least favorite experience. I’d go so far as to say it has worst experience. The staff seems nice but lack in the delivery of quality service. Apologies for unexpectedly or unexplained long wait is nice but it doesn’t make up poor follow-​thru.
Ordered a small Guinevere Garden pizza with no olives. Received a cheese pizza with a sprinkle of tomatoes, onions, and peppers. Mushrooms were left out completely. Sure I picked it up but after waiting for 30 mins additionally after ordering online 20 mins earlier. I didn’t want to send it back and wait another hour for a small pizza. Even the lady ahead of me seemed upset the staff was telling her updates that didn’t happen when they said they were going to happen. Perhaps make the trek to another Round Table in the area and pass this store up. They at least get a star because the end result the wife said the pizza didn’t taste terrible, but wasn’t what was craved.

I was asked at about 11am to get lunch for about 40 people, you know, for lunchtime… For like an hour from now…
Pizza was suggested but I’d been having problems with other RT’s (soggy, late, short, etc) but didn’t like the other options either. A co-​worker suggested this location so I figured I’d give it a shot. Tony was «Sure! Can do! No problem!» when I gave my order, even guaranteeing it to be delivered within the hour. I’m thinking «yeah, right…» So we get the order taken and then the waiting game begins… At other locales, even giving my usual 2 day advance notice, something always goes awry, so I’m preparing for the worst.
Anyway, next thing I know, the happy, pleasant delivery gal is here asking where to take the order. Wow. Now all that’s left is tasting the pizza– which is probably half cooked or just poorly made… NOPE!!! FIVE STARS! This store is GOOD! They even noted on each pizza box what was inside, which I normally have to ask for!
I can’t say enough about first impressions with this Round Table– it’s going to be getting all my business and recommendations from now on!

I ordered round table last night and I had a coupon for $ 19.99 meal deal they not only didn’t put the wrong coupon in to there computer they used a $ 21.74 coupon knowing I had a $ 19.99 coupon and I even have it to the driver when my pizza came I also ordered regular crust and they gave me skinny crust my husband and I are still not happy about there mess ups last night when we ordered an I got put on hold 2 times by 2 different people. So I ended up paying more for the meal deal I ordered by there mess up and my coupon was good tell the end of this month. Also my review is not false I posted a picture showing what they charged me even with my coupon and what the pizza looked like when I got

I’ve been eating here for years. The staff have always been nothing but friendly and the pizza is the best money can buy

I love this location! Their pizza is really good and the staff is super friendly! Really glad it’s close to my house!

This place is lucky I HAVE to give one star!
I placed an order online for the Pick Your Pair meal deal. The pizza that I ordered was fine, HOWEVER I ordered boneless buffalo wings as one of my sides and when my bf brought them home, there was no sauce on them! If I wanted nuggets, I’d have gone to McDonalds!* Also, I added (and paid for) an additional side of ranch sauce which did not make it home, either. OH and I put in the «notes» section of my order to please include paper plates and parmesan cheese… Neither of those requests were acknowledged. My boyfriend was the one picking up the order, so I thought it would make it easier ordering online, but apparently some people-​even in 2014-​are too incompetent to follow written instructions on a computer. Seriously disappointing since we don’t do pizza night often!
AVOID AT ALL COSTS-​Mountain Mikes is across the street!
*I would never go to McDonalds OR order nuggets.

We came for the buffet. The pizza and salad was okay, kinda salty. The staff was friendly,. The buffet lacked any kid friendly pizzas though. They had a combo, Hawaiian and jalapeño chicken pizza, but no cheese or pepperoni. They did make a pepperoni upon request, but that should have been a given.

I have ordered pizza from this location three times. Every time it has been substandard. I love Round Table Pizza. I would recommend going to the one on Sunrise and Greenback. Its a little farther but will worth it. They have a awesome staff and the oven is larger to the pizza is fully cooked on a busy night.

Good pizza. Unfortunately everytime I’ve ordered pizza for delivery it’s over an hour later than the quoted delivery time. I’ve called several times and get nothing but rude service and cold pizza. Very disappointing. In fact I just had a pizza delivered (late) and it was the wrong pizza!

I am only giving one star because I cannot give –0– stars. The pizza is expensive so I expect to get what I pay for, not a burnt pizza, or a pizza with 10 slices of pepperoni on one slice and none on the others, once is an error, twice is not acceptable, three times obviously a pattern and shows the lack of care this place has for its customers. We will not be spending our weekly $ 50 – 70 on pizza here any longer, I will be taking our business elsewhere. Maybe if they had one adult running the place who cared even a little about customers this place would do better. If I was the owner I would be scared as I am obviously not the only one that feels this way. Next time we have a team pizza event it will also not be here — there goes thousands of dollars in revenue.

I’m pretty particular when it comes to pizza. For me, RT just isn’t «pizza» … so, not gonna review the pizza. That wouldn’t be fair. But, for a quick salad and an order of twists To Go, it beats other spots around.
I have yet to find my pizza spot in the area.

The pizza and the twisted bread were really good, but I don’t like the fact about me ordering the 2medium pizzas for $ 18. Turned out to be $ 42 -.- kinda got ripped off there

I am giving it two stars for mercy because I am basing this off a single, yet terrible experience. I am a frequenter at another location that is amazing and I mistakenly did an online order for this location once.
Showed up 25 minutes after I placed the order for a personal pizza and she was just putting it into the computer as I walked up, and hadn’t started making it yet. This was not a matter of being busy as there were only two other patrons in the facility. To save some time, I cancelled the order and changed it to breadsticks, a large salad, and a diet pepsi. She forgot to ring me up for the soda so I said never mind. With someone else at the register I decided to get the soda with cash. When she saw me with the soda, she asked me if I had paid for the beverage. I was mortified.
Would never go back to this location, even if it were convenient.

We stopped in to get some lunch. Everything looked clean and the sports channel was playing on the tv so we could watch while we waited for our to-​go order. We were given updates on the status of our pizza like «about 5 more minutes and it’ll be done» and were offered complimentary drinks while we waited since it’s a hot day. Food was just as expected. We’ve been here several times for lunch and dinner and never had any complaints.

When I went with my family they prepared the pizzas as ordered and it was delicious!
I went back for the lunch buffet and they had about 4 pieces of pepperoni pizza under a heating lamp. I don’t like pepperoni pizza but in any case, they should have at least 3 – 4 pizza options for a buffet. I went over to the Round Table on Madison and was treated great! They had 4 types out when I arrived and the cashier came over to ask if we had any requests since they were going to add another pizza. I recommend them instead!

This location is worst Round Table I have ever been to! We recently moved to East Roseville and this Round Table is the closest one to our home. My wife and I go in on a Monday at around 1:00pm and they didn’t appear to be busy, only about 25 percent full, if that.
First thing I noticed is the number of dirty tables in the dining room. There were more dirty tables full of used dishes and uneaten food than tables with people at them. Before ordering we each use the restroom and those were just gross! That’s two red flags, we still ordered. I know, pretty stupid!
So, we each get the lunch buffet and head over to the tiny salad bar. Let’s forget the fact that the variety is extremely limited. What was available was pretty much empty or frozen. The boiled eggs, garbonzo beans, shredded cheese, etc., all frozen and all but empty. And on top of that it was a complete mess, there was food and debris all over the place. At one point another customer informed an employee that something was empty, so the employee comes out with a bag of whatever it was and just dumps it into the dirty crock, didn’t put the new product into a new, clean container. Plus, that employee saw the condition of the salad bar and never made any attempt to clean or stock it, nobody did for our entire visit.
After getting what we could for our salads we each get some pizza and head back to our booth. By this point we have been here for about 12 minutes and no employee has made any attempt to clean the dining room or salad bar. Fast forward ten minutes. I reach to grab a napkin from the napkin holder and I see something moving. There was some kind of insect, not a roach, inside of the napkin holder. That was it, we had enough, we got up and left. Right in the middle of eating, just too gross.
No new customers came in after us any many left in the time we were there. For over twenty minutes nobody thought to clean the dining room, bathrooms, or salad bar. The restaurant is disgusting and the staff are lazy. All they did this whole time that I saw was just standing around socializing.
So after leaving I called Excalibur Pizza Co., the company that owns that location. I left a message, they called back. I didn’t tell him everything, just how filthy the place is. He apologized and said he’ll look into it.
A couple hours after that my wife and I proceed to get violently sick. It has to be from that Round Table because I hadn’t eaten anything all day until then.
The management should be fired, demoted, or retrained. I have been going to Round Table for over three decades, by far this location is the worst I’ve ever experienced. DO NOT VISIT THIS LOCATION! Go to the one on Foothills Blvd. or Sierra College Blvd.

Just A-​Ok. Nothing special about it really. Same old Round Table that I’ve been tasting ever since I was in high school. I guess the nostalgia factor being there makes it extra special though. This particular location is nice. Huge tvs to watch while you’re sitting and eating or waiting for your order. The ease of ordering online is great. When I went in to pick up the guys were super nice and made me want to come back again, despite the fact that the prices were almost double to what I normally pay for just as good pizza right down the street,
However, no one can beat their garlic bread. They overloaded me on the ranch, which was much appreciated. And held my pizza in the warmer for me while I self-​served my salad. Yummy salad bar btw. I’d go back to that in a second if I could.
All in all the experience was great. Prices are a bit high, but its worth it for good food. I loved the fact that when I checked in on Unilocal!I got an offer for 15% off my order, didnt save that one, they let me use it right away! Awesome. Keep up the good work guys.

Thank YOU again Fara! These pizza’s where made with love! They are the BEST pizza’s we have ever had!
The salad bar is ALWAYS fresh and clean! Never do you find it looking messy!
Thanks Fara for always having such a kind smile and an UP personality!
Customers for life!