Starbucks

Great Starbucks. Most of the time my drinks taste great! They also remember my name which is a plus in customer service!

What differentiates one coffee shop from another in a franchise chain? The people, of course!
The employees at this Starbucks have been very accommodating. They were quick to resolve a couple of irregularities with our order, the couple of times we were here, and they were very courteous and willing to do it. I would say they went above and beyond on a couple of occasions. Because of their interactions, we come, specifically, to this Starbucks when we are in the area :).

I went there last night because I wanted a Starbucks while I walked around Walmart next door. They filled the whipped cream way above the lid. So by the time I got done grocery shopping my hands were a mess. They didn’t take my name and just called my drink. Not my favorite Starbucks experience. Will only be going to others in town.

What can I say, there has really never been a Starbucks that I have gone to that I didn’t like. They really teach their employees how to perform proper customer service 100% of the time. I really enjoy going to a Starbucks and doing a bit of writing, people watching (for my characters) and sometimes I even strike up a conversation with a complete stranger.

I was here for an job interview a few years ago. PLEASE. don’t misunderstand me, the «green tea» frappuccino was ABSOLUTELY delicious. And although I didn’t pay, it was WAY overpriced. I just purchase plain old tea from «Trader Joe’s or the store. I don’t even like coffee! BTW: the place was very «immaculate»!!

Starbucks is my number one fuel to get me going in the morning! This Starbucks in particular has some of the best Baristas in town, super friendly and always make my drink just how I want it. They get a tip every time!!! Thanks guys!

Where do I begin? As a serious Starbucks aficionado (addict) I have been to Starbucks in numerous states and practically every location in Sacramento. Although Starbucks truly strives to provide a consistent great customer experience, there are some locations which truly are a cut above the rest… and this location is the defines what it means to exceed my expectations. First off, I am always floored at how the baristas and the manager always know my name, know my drink and greet me with a warm smile. It’s like Cheers without the booze! They are always friendly, efficient, and genuinely appear happy to be at work. When I roll into a Starbucks first thing in the morning sans coffee, their energy starts my day off right! Even though there is a Starbucks closer to my work, I still venture to this specific location JUST for their customer service. My drink is always delicious, always correct, and always delivered with the excitement I’ve come to love and expect from this location. If I were still building and managing a team there is not one person I wouldn’t happily try and steal from this location. SO if you are ready for your Starbucks socks to be knocked off, this is the place to check out.