Courtyard Portland Southeast/Clackamas

Called before reservation to double check if pool was working & warm (once bitten twice shy) and they said «it was». I was celebrating my 66^th birthday with grandchildren coming to swim. Well it was freezing kids only could stay in for 5 minutes.
The bed we had was like sleeping on cardboard, The next day when I brought this up all I got was excuses. After contacting corporate Marriott for the third time I see that this Marriott gave us 5000 reward member points which works out to be maybe $ 20.-ish I guess not much for $ 155 night. I’m very disappointed in them and won’t go back to this hotel.

I will never stay at a Marriott again. The staff was rude. I was charged extra fees that I was never made aware of… Not okay. I had a really long day and just got my infant to sleep when I realized I hadn’t had dinner yet (yes, that was my fault). So I called down to the front desk and kindly asked if they could bring me up a bag of crackers. They said it was a $ 2 charge to bring them up plus gratuity. I was shocked. They did end up bringing them up but only after the staff being very rude and sounding very annoyed. At $ 150 a night, you would think this simple request wouldn’t be met with such resistance. I’m very disappointed in our stay here.

We arrived here for a 2 night stay and we were originally assigned a room that was facing the parking lot and seemed a little noisy. We went back downstairs to see if we could change to a different room. Megan at the front desk was extremely helpful and concerned about our situation and upgraded us to a very nice suite that was fantastic!!! In addition, she gave us a complimentary breakfast in the bistro! When we come back to the Portland area, we will definitely stay here again because their employees really care about their customers! Thank you so very much Megan for making our trip enjoyable!!!

Superb customer service at both the front desk and the bistro. Very accommodating and welcoming. Very nice and clean hotel.

FINALLY! A hotel with a recycle bin. YAY! I have been travelling for a couple weeks, and this is the FIRST hotel with a recycle bin in my room. I love it. On occasion I find a hotel with one in the lobby, or they tell you they will take your stuff and recycle it, but this is the first with a bin. Long overdue.
Nice hotel. Super clean, friendly, and in a pretty location — lots of greenery around. It’s a bit of a drive into Portland from this location, but there are tons of shops and malls within a few minutes. It was convenient to the highway.
The bed was comfortable and the room was clean. My photos will reflect that my room was a handicap equipped room (which I did not request because I am not handicapped). The bathroom was large and clean. I don’t really like getting a handicapped room, because someone who needs that type of room may need it, but I was only staying one night, so I stayed in it.
There was a mini frig, microwave and nice TV. Parking is free, as is wifi. There is a little café in the lobby where you can purchase breakfast and small dinners.
All good. No complaints.

Front desk is very helpful and extremely nice! Hotel is nice and clean but our room has a little smell and I’m still trying to figure out where it’s coming from. Breakfast was very pleasant. We had the best host JIMMY not Jaime! He is awesome and very personable. I would recommend this location anytime. Just get rid of that odor in my room. :)

The staff was helpful, the pool was decent, and the gym was pretty good for a hotel. While the beds were not the best I can’t complain about the rooms. The one thing I was excited to see where the blackout curtains. I don’t think I have slept past 7am in a long time! There is a small mini mall walking distance from the hotel, which is nice when you have a few hours to kill or just need a good walk. Would I stay here again? I am not too sure but it’s a nice, clean place to rest your head if you are traveling through.

Do NOT stay here! My husband, I, and our younger kids stayed here this last Saturday for a basketball tournament to wake up to a note on the door with $ 100 charge on our card for accusing us of smoking in our room. We don’t smoke and it was not our room! After multiple times telling them it was not us, my husband even telling the front desk to come to our room to see for themselves they refused. Absolutely ridiculous and not only will we nor the program we are with ever stay here again. Which is 20 – 50 rooms each year. I will also be reporting them to the BBB as well as putting it out there on any review I can to warn anyone how our experience was. I am disputing this charge with my credit card company but the fact I have to take extra time out to get this fixed is ridiculous. I have left two msgs with a manager with no response.

The hotel bar at the Courtyard by Marriott in Clackamas, OR is as good as any restaurant I’ve ever eaten in. I had the NY Strip medium rare and this was the best steak I’ve ever eaten. I was told by staff that the meat was USDA Choice.
My room was very comfortable and at a very good rate. A total win.

Solid Marriott location with the typical wonderful bed, fun lobby and GREAT service.
Easy parking and easy access to the freely without th freeway noise.

We stayed here over the Thanksgiving weekend while visiting family. Overall the hotel was nice, our room on the fourth floor was clean and it had a mini fridge which was helpful for housing all of the growlers we brought back from the local breweries.
The bed was comfortable enough for me, but a little too soft for my boyfriend who was complaining about his back after the second night. He also complained that the pillows were subpar, and I had to agree with him. They were lumpy and left me with a neck ache.
I like to sleep with a fan on for white noise, so I’m usually pretty excited when I see a room with an old-​school heating/​cooling system in the wall. However, ours was erratic and noisy. I’d turn the cool fan on and it would be happily humming along until out of nowhere it’d start rattling and sputtering like a freight train — this thing actually managed to wake me up from a dead sleep… more than once.
During our trip, the Starbucks in the lobby closed at 10 a.m. and the café was very slow and understaffed.
At checkout we found food charges on our bill that were not ours. After explaining (more than once) to the clerk that we really did not make those purchases, he finally removed them from our bill.
Overall this was an OK hotel. Was our stay perfect… no. Will we come back again… probably.

In the midst of my 2^nd stay here this year and honestly, not the best Marriott property I’ve stayed at. For one, I typically avoid Courtyards in general as they don’t offer free breakfast. This one is also an older property and the «renovations» have been done only in terms of the paint inside the rooms and the updated lobby area.
The rooms themselves are ok, I got a room w/​a balcony this time which I didn’t necessarily care for. There’s a fridge in the room which was nice, but it still utilizes a window AC unit which I hate as they’re loud and unpossible to control temperature. Also, many of the outlets are loose/don’t work, such as the one in the lamp on the desk and the one by the bed.
Add to that the fitness room is the size of a large closet and the price per night is rather on the high side (I imagine bc it’s near a mall and other places to eat and shop), and it definitely wouldn’t be a place I’d stay at if I were on my own.

Housekeeping staff here are exceptional. They always say hello and have a smile on their face. Hotel is nice and clean kept. Bistro brews Starbucks coffee which saves me a mile or two every morning. Their breakfast menu is very good, I can’t say the same for dinner. I prob had the worst steak to date here, bad cut and flavorless. Also had the tangy asian glazed ribs, decent marination, I wish they keep the cucumber salad separate because the ribs was soaking in the salad juice and it altered the flavor. Other than a bad meal, I would recommend this place for any business and leisure travels. I will definitely be back for any future business stay.

I checked in a received prompt and great customer services. I travel often throughout USA and this property was excellent. I now plan to stay at more Courtyards. I selected hotel it was very close to the business I was in the area for. Hotel is in a great location with a near by large shopping center (walking distance). Nice Restaurants within 2-​miles of hotel. My room was large & clean. Parking was the one thing I didn’t like if arrived back after 6pm no more room in front… oh boy the rear parking area is DARK!!! However, during the daytime often someone is outside and hands out cold water bottles… very nice. I just worked late and often arrived back to hotel to a full lot. The hotel Resturant had the best breakfast I had at a hotel in a long time. I often order my breakfast by phone and picked up and are in room. Mattress was great! Some rooms have a balcony which looked nice. Highly recommend thus Courtyard.

Clean rooms … And a COMFY bed that my hubby liked too!!! They have a small work out room … It was very clean.

We weren’t expecting much, but this hotel is friendly, clean and convenient.
We had a comfortable stay in our modest room and then enjoyed a decent warm breakfast downstairs in the café.

I know I’ve rated them before, but the service is fantastic. The local Hampton inn was disgusting so I called last minute for a room. They looked up my discount code previously used and were wonderful when I checked in.
The front desk clerk asked about my daughter because I used to come in when I was pregnant — almost 2 years ago. Pretty impressive.

This is a very clean Courtyard by Marriott located about 20 minutes outside of downtown Portland. It is located right around the corner from Clackamas Town Center and other shops.
Here are my random observations about this hotel:
The pillows are abundant and very fluffy.
The free WIFI here is not that good. The signal was very weak and a lot of times I just gave up and went back to my Internet data plan. There is an option for paid Internet but we didn’t try it.
The bathroom is a little weird in that there doesn’t seem to a vent switch. You should expect fogged up mirrors in the bathroom when taking a shower!
The cleaning staff leave you $ 3.00 1L bottles of Aquafina water. If you take a bottle you will be charged at checkout. However, the vending machines only have $ 2.00 20 ounce Aquafina, so you’re probably better off just boiling your own water, or going down to the lobby for the water fountain.
There is no free continental breakfast, only free coffee and tea. The Bistro is open early and closes late but the prices looked rather expensive.

The staff here are very helpful. It looks like the rest of the newly remodeled and renovated Courtyards. Any time I have stayed here it has been as expected, that is why I come back to the same location. Not too far from the mall and decent chain food options. Costco is around the corner.

I enjoyed this hotel fully… very well maintained, modern, and the room I was given was perfect… spacious, clean, warm… and the bed with pillows, awesome. I enjoyed this hotel very much.