Motel 6 Clackamas

We got a nice room staff is really friendly the only thing wrong is fireplace is out of order and they are pet friendly too

If like could give no stars in would. It is directly abutting a freeway. My thoughts very didn’t work. The staff was very courteous, but what a horrible place to try to sleep.

Well I’m pretty sure people in jail/​prison get better beds and pillows… Smelt like smoke and cat pee… 0 stars if I could… Bad bad bad

Not bad stay, check-​in was fast and efficient. The woman at the front counter was cordial and humored me a little. She even offered me a AAA discount, even though I didn’t ask and I’m not even a member, nor did she ask for the card. I was in building #2, room 112 and it was clean, with air conditioner on as I entered the room. The bathroom was clean too. Nice size TV with microwave & fridge. OH… there was a gas insert fireplace in the room! What a nice touch… I enjoyed the visit.

I asked two hours ago for a broom so I could just clean the floor enough to feel comfortable waking on it. I would have liked to take a shower and get on with my day. I just sit here waiting, getting more and more disgusted. They didn’t even apologize when I asked for a broom, they acted more annoyed. The housekeeper is going around now to other rooms but no one has stopped here.

omg do not ever stay here. bed bugs and i couldnt sleep all nite. the manager laughed at me when i was crying in tears.

Booked here because I needed two consecutive night and all other hotels were booked. Came in close to midnight with my husband and son and had to change rooms because of hair in the bed. Thankfully second room was clean. They have free wifi, but it’s open, so your devices are subject to all kinds of nefarious things. It’s pretty rundown. However, you get what you pay for, so as long as you limit your expectations …

close to the hiway
room are not clean and wifi did not work

i wrote this letter to the Motel 6 customer support and am awaiting a response now.
This will also be shared in her groups and forums so people can know what to expect when they come here.
I have changed this review and rating a couple times already. One employee making ALL the difference which is so often the case.
Overall it has been a decent experience
Being continually pestered about a 5.00 charge is strange. Being told we wouldn’t be allowed to come back if she had extra people in the room and asked weird inappropriate questions
My friend is here on business, brought no pets and has had no more than two people in her room at any time even paying the extra 5.00 for the 2^nd person when she needed it
The maids and to majority of the other staff have been incredibly nice an helpful but being insulted interrogated and harassed about the potential 5.00 surcharge just seems like either the employee or the company is quite overmatched by the process
The bottom line is Kathy representing Motel 6
Hopefully someone in the Motel 6 chain can explain customer service
It’s not a difficult concept
Don’t harass your customers!

I had Kathy, the redheaded one who treated me in the most bizarre manner I have come across in my hundreds of hotel/​motel stays
I’m not sure if someone instructed her to harass the customers or she has taken it upon herself to provide this low level of customer service and discriminatory insulting questions.
How about instead of leaving the light on for me you leave someone at the front desk who isn’t a shockingly bad representative of your company. Lots of hotels in the area, hopefully next time I can find one with a professional service person at the from desk. the rest of the staff was amazing
Finally
Tiffany gets 5 stars as do the cleaning staff

You get what you pay for in terms of rug, towel and flush quality but the service was splendid. The staff went out of their way more than once during my weekend stay during Pickathon. Very pleasant stay.

****BEWARE**** don’t accidentally leave your jewelry in the room because they WILL steal it! In a recent stay at this motel I stayed for one night and checked out the following morning. I forgot a necklace on the night stand and as soon as I realized it wasn’t on my neck I knew I had forgotten it. I called to see if anyone had found it and they sent someone to check because the room had not been cleaned yet. They found nothing but told me I was welcome to come check the room for myself. In the 20 minutes it took me to drive there they had now cleaned the room and still didn’t find it. So after checking my belongings again I still did not find it. I went to the front desk to complain where I was told there was nothing that could be done until Monday when a manager would be present. I got no call from the manager on Monday so I called Tuesday and the manager told me there is nothing I can do for you. The employees who work there are thieves! I find it VERY suspicious that when I called the room hadn’t been cleaned but when I got there it had just finished being cleaned. If any of you have had anything similar happen to you at this establishment please share!

Ok… well, the staff was wonderful. Let me tell you how: I questioned the neighborhood a little bit — it’s not that bad, but I had all my stuff (and I mean ALL — I was moving to Seattle, my next stop) in my car and I asked if they had any break ins. They admitted they had and offered to let me park my car in the employee’s spots in front and in plain view of the front desk.
I tried to tip them for this service and they wouldn’t have it. They just did it because it was the right thing to do. Kudos!
The place was nice, the room small and just okay. But the check out is late, the place is clean, and it is, in fact, surrounded by pretty trees and green — something I’m not used to in Phoenix, AZ. Ha.
The Pub next door, Gustav’s German Pub & Grill, was awesome and in the same parking lot.
Overall, it was a comfortable stay, the breakfast was okay and no real complaints. Oh and when they say «first floor,» they mean half a staircase down, by the way. No biggie.

I was staying here for just one night, only to go to a business meeting the next day. All I needed was a good bed and nice shower head (yeah, my two primary criteria for a ‘good’ hotel room) and that’s exactly what I got!
Well, then there was free (and fast!) internet, very pleasant and helpful staff at the front desk and the place was a steal — only $ 68/​night!
How can you go wrong with that!
If…wait, no… WHEN I go back to Oregon, I’m going to stay at the Best Western, but this time, I’m going to enjoy the beauty of this state, too.

worst hotel i have ever stayed at. rooms are not nearly as nice as most BW’s. when i arrived, the woman at the front desk spent a few minutes talking to one of the employee’s daughters before helping me. i waited patiently. when i got to my room, i tried to get online, but realized i needed a password. i tried to call the front desk for 5 minutes, but got a busy signal. i finally walked down, and no one was on the phone at the front desk. i was then cheerily told that the password and log in were my room number. i walked back through 100 degree heat. when I got to my door, my key didnt work. i walked back to the front desk. you get the picture.

Bf and I just stayed here on a weekend trip to Portland. We were looking for an inexpensive, clean place to stay and this hotel fit the bill. It was about 150.00 for two nights. The room was a little small but clean and well appointed. Plenty of towels, hair dryer, ironing board, free cable, pay per use Nintendo, alarm clock, free continental breakfast (we didn’t take advantage of it but it was available). Basic but comfortable. Check in literally took about 5 minutes and the hotel staff was very pleasant. The neighborhood was all commercial buildings — hospital, gas stations, restaurants, and several big box stores across the freeway (Target, Barnes and Noble, REI, etc) which is convenient for travelers who don’t want to drive far for a meal or to a drug store after driving 9 hours. The complaints I have are minor — the ice machine by our room was broken, and the hotel is literally right next to a freeway, which is kind of loud when your trying to sleep. But all in all, I would stay at the Best Western Sunnyside Inn again if I needed a cheap place to stay near (about 7 miles southeast of downtown) Portland.

I had an early morning meeting and decided to stay at the Best Western Clackamas so I didn’t have to deal with early morning commute traffic. Yeah, I know, I’m a wuss when it comes to waiting in traffic. I have no patience!
This hotel is located on the east side of the freeway near the Clackamas Mall. I needed to do work on my laptop, so a main concern when looking for a place to stay was that there was free wi-​fi in the room. I got a great rate of $ 58 (off season). I was on the 1^st floor which is actually just below ground. Because of it’s close location to the freeway, you definitely hear the freeway noise, but it wasn’t a problem for me. When booking this hotel, I knew it’s location so the noise was foreseeable.
The deck staff was friendly and helpful when checking in. After I got to my room I cranked on the laptop and had difficulty getting onto their wi-​fi system. After a couple calls to the front desk and getting help over the phone, the manager came to my room bearing an ethernet cable and made sure I was hooked up. I must say that between the helpful front desk person and the manager who was there to help at any cost, my experience at this hotel was excellent. In fact, I’m now changing my review from 3 stars to 4 stars, just because of the wonderful service I received. The room itself was a basic hotel room and was clean and roomy. Nothing special, but I would choose to stay at this property again because of the personal service.