I’ve eaten at this location before, always decent food and good service. Last visit ordered the Brioche French Toast, side of bacon, juice and coffee. When the french toast came, it had no topping. When I enquired to the server, she proceeded to tell me I ordered the plain french toast. She then took a menu and started to read out loud, word for word, the description of what I ordered(in front of other guests). Needless to say, I found this behavior to be impolite and a little bizarre. I told her she was absolutely right, but maybe in the future a server could ask a customer if they would like the french toast plain, or with a topping for a buck more. If they are out, simply state«sorry, we don’t have the blueberry topping, but apple is available, etc.»…over the years many restaurants(I feel) have made their menus a lot more complicated than they need to be… sometimes people don’t always read the fine print, its a restaurant not a library. When I paid my bill in full($ 11 and change) the on duty manager working the register(around 10:30 am) brought up my experience — I did not — -I then suggested to him that the servers could help customers navigate the menu, rather than argue, point at it and read it back aloud. He didn’t seem to get the hint, he was either intimidated by this server or plain clueless. When your customer leaves and does not eat a bite of perfectly good food on the table — –gee, perhaps something might be awry? Most people do not go for breakfast to be bullied by a server. Too bad, because the kitchen staff and the hostess seemed excellent and the food looked good, but the atmosphere not so much. I did drink my coffee and it was a kind of weak, the coffee cream was served in a tiny plastic tumbler without a drip spout. Whole experience strange. The days of «the customer is right, and how can we make that better for you» are long gone. For the price, not really worth the hassle.
Jessica T.
Rating des Ortes: 2 Cleveland, OH
The server was good. My husband doesn’t eat outside meat for religious reasons so he ordered the garden harvest omelet. In it, he found a couple pieces of ground sausage and a piece of plastic wrapping or casing of some sort. Then they double charged us for the omelet instead of taking it off as they said they’d do. Prob won’t be coming back for awhile. At least not at this location. :(Mine n kids food was ok.
Heather B.
Rating des Ortes: 5 Columbus, OH
We stop by this location close to once a week. I absolutely love everything I have ever ordered off the breakfast menu. Have yet to be unhappy with anything that has come out of their kitchen. The coffee is good and strong and I appreciate being brought a pot for the table so I don’t have to wait for a refill. Most of the wait staff is friendly and efficient. The prices are fair, especially considering there are almost always coupons in the mail. We will continue to visit this location frequently, I would say the only drawback is the small parking lot bc there have been several times we were unable to find a parking spot and had to go elsewhere.
Richard H.
Rating des Ortes: 3 Cleveland, OH
Service was slow but the food is always good. It wasn’t that busy here but we didn’t see our waitress for about 15 minutes after she took our order. Someone else delivered our food. The food was great though.
Mel C.
Rating des Ortes: 2 Portsmouth, VA
Service is so slow. Took over 15 minutes to be seated. Then another 15 minutes to bring coffee and orange juice. It has been about 40 minutes and no sign of our food. We have a long drive ahead of us and this place is putting us way behind. It isn’t even busy in here. I heard such great things about the food here but apparently everything else is lacking.
Thomasine H.
Rating des Ortes: 2 La Porte, IN
This was my first visit to this Bob Evans. When you enter the first impression is that the restaurant looks bright & clean. Then you notice the lines of people waiting. The line on the left are those waiting to be seated. These people could be there for 10 minutes or so. The line on the right are those waiting to pay for their meals, which is a minimum of a 10 to 15 minute wait. The way the restaurant is laid out, the people in this line constantly have to move out of the way so that people who are leaving can get to the door. They also have to step aside to allow those people who were waiting to be seated to finally be taken to their table. The person working the register has multi-tasking down to a science. Not only is she accepting payments, she is also answering the phone and talking into a headset to who knows who without making any eye contact to the person paying their check. I’m not sure why there was a second register since it was not used. This restaurant was very busy due to its location so it would make sense to actually use it! The food was typical Bob Evans fare. Ed our server was very attentive. So if you want to wait in line coming and going, and you have extra time to waste, then this is the place to be.
Steve G.
Rating des Ortes: 4 Orange, CA
I like the Open-Faced Roast Beef. They also have a magician there on Tuesday nights from 6 – 8 who can do tricks and make balloon twists. He also spits when he talks and puts his gnarly hands on all the little kids who walk buy. His name is Vince Baginski. He dances and is pretty stupid. Also, try the Potato-Crusted Flounder for some taste. And let Vince the magician touch your body in strange ways. Love the ‘signature soups’!
Tim M.
Rating des Ortes: 2 Brook Park, OH
I am old enough to remember when The Evans Family still owned this chain. Sausage gravy and biscuits were homemade. Now you get processed food. They do not cook anything anymore. Corporate food, not my style.
Daniel A.
Rating des Ortes: 5 Lakewood, OH
Who doesn’t love waking up with plans to go to Bob Evans? Wake up, get dressed enough so you don’t get cited for indecency and head down to Bob’s. Their breakfast is to die for or it’ll kill you. Nothing healthful if you want their regular stuff. The homestead breakfast is what I usually get and can’t finish. Comes with meat(links or patties or bacon or ham) two eggs, home fries or hash brown, 2 biscuits and sausage gravy. STUFF!!! you up for the rest of the day if you finish everything on your plate. STUFF if you finish half of what’s on your plate. They have a decent kids menu too and I must say my kids made me proud when the ordered the fruit and yogurt plate. I, myself, was not well behaved. I’ve been ordering their country friend steak. Yummy! Delicious piece of beef fried with a nice batter topped with breakfast gravy. How can I not gain any weigh? Service is usually good. attentive and intuitive. So remember to tip well. I do have a sour note though. Their coffee is … weak. Weak, like, dude wearing leg warmer, weak. Weak, like it rains everyday I’m off, weak. Seriously, weak(PG version). Please PM for director’s cut of this review.